Technology in the Banking Sector in India. How profitable it is for the customer? CONTENTS ABSTRACT………………………………………………………………………..…….……… 3 1. INTRODUCTION……………………………………………………………………… 3 2. OBJECTIVE OF THE PROJECT……………………………………….…………… 4 3. LIMITATION OF THE PROJECT……………………………………..…….……… 4 4. METHODOLOGY………………………………………………………….…….……. 4 5. LITERATURE REVIEW…………………………………………….…….………….. 5 6. DESCRIPTIVE RESEARCH a. Data Collection…………………………………………………………….………
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Role of Motivation in Employee Retention Employee retention involves various steps taken to retain an employee who wishes to move on. An employee must find his job challenging and as per his interest to excel at work and stay with the organization for a longer period of time. The management plays an important role in retaining the talented employees who are familiar with the working conditions of the organization and thus perform better than the employees who just come and go. Motivation plays an
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Bank Profile Established in 1994‚ ICICI Bank is today the second largest bank in India and among the top 150 in the world. In less than a decade‚ the bank has become a universal bank offering a well diversified portfolio of financial services. It currently has assets of over US$ 79 billion and a market capitalization of US$ 9 billion and services over 14 million customers through a network of about 950 branches‚ 3300 ATM’s and a 3200 seat call center (as of 2007). The hallmark of this exponential
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only performance goals and measurements such as overhead absorption‚ shipping dollar targets‚ labour efficiency‚ purchase price variance and the like‚ however‚ customer service often takes a back seat to these other concerns. The result can be a plunge in customer satisfaction and ultimately‚ if allowed to continue‚ erosion in market shares. Because of globalization‚ internationalization‚ technical innovations‚ law deregulations‚ and market saturation‚ the current situation of the banking industry
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just some of the problems that arise when a company tries to figure out how to handle their legacy systems. Jay Dvivedi came across some of these problems when he was charged with overhauling the IT infrastructure of the newly conceived Shinsei Bank. Dvivedi quickly realized that the old legacy systems were almost entirely useless to the new business model Shinsei was attempting to implement. However‚ legacy systems are not so easily discarded. He had to ask himself questions such as how will
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The Swiss Banking Industry The Swiss banking industry has been around for more than 250 years‚ making it the cornerstone of the financial sphere. It has however been rapidly changing in the recent years‚ influenced by the latest financial crisis‚ and numerous tax evasion scandals. It has had to change its economic and regulatory conditions as the country’s authorities‚ as well as foreign authorities are demanding for a change in practices. This‚ in turn‚ has put the industry in the spotlight possibly
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The field of psychology is increasingly expanding and becoming incorporated into other fields of study. From the study of behavioral economics to the burgeoning field of media psychology (with its emphasis on the effects of advertising‚ especially on children)‚ literally anything that can be thought of is a possible venue for the probing‚ empirical analysis of various strains of psychological theory. And why not? There are currently 54 different divisions of the American Psychological Association
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REPORT ON “SERVICE QUALITY OF HDFC BANK” In fulfillment of the requirements for Post Graduate Diploma in Business Management (PGDBM) (2009-2011) UNDER THE GUIDANCE OF: Dr. Seema Girdhar (Marketing Faculty) SUBMITTED TO: Prof. Dr. Seema Girdhar (Marketing Faculty) SUBMITTED BY: Akanksha Premwani Roll no. - 6005 GURU NANAK INSTITUTE OF MANAGEMENT Road no. 75‚ Punjabi Bagh‚ New Delhi-110026 A PROJECT REPORT ON “SERVICE QUALITY OF HDFC BANK” In fulfillment of the requirements
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Consolidated Banking Sector of Nigeria: Rhetorics or Realities J. David Agaba and M.S. Tenuche Department of Political Science Kogi State University‚ Anyigba Abstract: This paper interrogates the implications of the global economic meltdown on the Nigeria Economy within the framework of a consolidated Banking sector. It investigates the ability of the Nigerian financial sector to withstand the challenges of the global economic meltdown in the face of the current crisis facing the banking sector. W e
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E E XPERT PERFORMANC Charting Your Course to Higher Performance Motivating Sustained High Performance Psychological Lessons from Toyota Dr. Robert Karlsberg Dr. Jane Adler ”The real difference between success and failure in an organization very often can be traced to how well the organization brings out the great energies and talents of its people.” On February 2004‚ the Santa Clara Convention Center echoed with the powerful rhythm of Taiko drummers as 5‚000 employees and
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