The University of Newcastle CRICOS provider number 00109J Faculty of Science and IT School of Design‚ Communication and IT Course Outline INFT2009 – Systems and Software Development – 10 units Semester 2 - 2013 – Ourimbah Course Coordinator Teaching Staff Student Hub School Office Deb Spindler email: Deborah.spindler@newcsatle.edu.au Business Staff Offices BO1.36 Phone 43484444 Please refer to Blackboard for consultation times Deb Spindler (Lecturer) Margaret Vallance
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Practical and Emotional Intelligence Practical and Emotional Intelligence Practical intelligence is an idea that has been considered by many psychologists over the years‚ yet only after rigorous examination and testing of the four criteria for a new intelligence can we declare if it is a new kind of intelligence. People seem to acknowledge a form of practical intelligence in their implicit theories of intelligence; "Street smarts" is a common conception separate from "Book smarts" to the average
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Major Depression 2 Many individuals are faced with challenging times throughout their lifetime. Although a Psychological disorder like Major Depression can profoundly alter both your state of mind and your body. Major Depression is one of the most complex psychological disorders out there‚ which is why it is crucial that people are aware of the characteristics and proper treatments. Major depression is characterized under the category of a “mood disorder” that has a harmful effect on
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Emotional intelligence Emotional intelligence (EI) refers to the ability to perceive‚ control and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened‚ while others claim it is an inborn characteristic. Emotional intelligence (EQ) is the ability to identify‚ use‚ understand‚ and manage emotions in positive ways to relieve stress‚ communicate effectively‚ empathize with others‚ overcome challenges‚ and defuse conflict. Emotional intelligence impacts
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is a part of emotional labor. If your job requires you to serve customers‚ clients‚ or the public‚ your employer is asking that you engage in what sociologists call emotional labor (Ferrante‚ Joan). “Emotional labor is an element of work activity in which the worker is required to display certain emotions in order to complete work tasks in the way required by an employe.” (Organizing and Managing Work‚ Tony J.Watson‚ 2002). According to Mastracci et al. (2011)‚ to engage in emotional labor is not
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which incidents be fashioned to accommodate that effect. Edgar Allen Poe was indeed a skillful writer. His short story‚ "The Fall of the House of Usher" is a flawless example of a story in which all elements contribute to the delivery of a single emotional effect. Poe accomplishes this by achieving a perfect tone‚ developing suspense and unifying stylistic elements thereby meeting his own criteria. <br><br>In his pronouncement Poe also wrote that "In the whole composition there should be no word written
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Discovering Emotional Labour Emotional work is the control of a person’s feeling in order to display the appropriate emotions to others in different situations (Hochschild‚ 1983: Pg.7). In other words‚ a person has to put aside his or her own feelings and shows the right emotions in the right place at the right time. This concept can be applied to many aspects of our daily life and when used in terms of it being sold for a wage‚ Hochschild (1983) define it as emotional labour. By focusing on the
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"The key to National Health Improvement is more people making healthier choices more of the time." Discuss This essay aims to discuss making healthier choices in the socio-economic context of health. Health and public health will also be defined. Health has diverse meanings to various people; The World Health Organisation (WHO) defines health as a state of complete physical‚ mental and social wellbeing‚ and not only the absence of disease and infirmity. (WHO‚ 1948) However‚ this definition has
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Paul’s Choices Life is different than what everybody thinks‚ they all think that life is beautiful and can give you a lot of good stuff‚ well it might but sometimes not. It’s actually so tough for some people. In the novel Tangerine by Edward Bloor‚ the choices that were made by the characters had major impacts on them. Paul struggled with himself that he did not believe in what he can do. His fear from Erik was the biggest impact that changed his life and the choices he might need to take. The
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Organizational Behavior Emotions and Leadership: The Role of Emotional Intelligence George‚ Jennifer M. Human Relations 53.8 (August 2000): 1027-1055 Summary: This article discusses the correlation of a leaders Emotional Intelligence (“the ability to understand and manage moods and emotions in the self and others”) (George) and how it plays a role in how effective that manager is. The author first relates how emotions‚ moods and feelings play a part in how humans deal with each other on
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