On the Use of Customer Relationship Management (CRM) in the Banking Industry: A Qualitative Cross-Case Analysis between the Banks in Pakistan and the UK A thesis submitted to The University of Manchester for the degree of Doctor of Philosophy In the Faculty of Humanities 2010 Shahzeb Ali Malik Manchester Business School Contents LIST OF FIGURES AND TABLES 10 ABSTRACT 12 DECLARATION 13 COPYRIGHT STATEMENT 14 LIST OF ABBREVIATIONS 15 ACKNOWLEDGEMENTS
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Lecture 11: Handout The Regulation of Banks Date: 28 April 2004 Module: International Banking Why Regulate Banks? Banks are intermediaries between money suppliers and those who need money. Commercial banks are most heavily regulated financial institutions. Five main reasons for regulation: I. The first is to ensure the safety and soundness of banks. The purpose is to maintain I) domestic and II) international confidence‚ III) protect depositors and ultimately taxpayers
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Qualification in Human Resource Management 75th Batch at the Institute of Personal Management Sri Lanka (IPM). The case is about the SerendiB Bank which was playing a successful monopoly game in the Bankers field where only two other local banks were held due to the Government regulations towards the implementation of foreign banks in the country. The SerendiB Bank was leading the country with a staff of 9‚800 at the branches operating in each leading town island wide. Very recently; on its 50th
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International Business Case Analysis 1 Alpen Bank: Launching the credit card in Romania Name: Xiao Zheng #701369253 Subject: Alpen Bank: Launching the credit card in Romania Course Number: IB207 Instructor: James Neelankavil‚ PH.D. Date: 09/25/2011 Problem Definition In 2006‚ the country manager for Alpen Bank in Romania‚ Gregory Carle‚ considers whether to recommend the launch of a credit card business and add 5 million of annual profit to the Consumer Bank segment within two years. The firm rejected
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World Bank Abdullah Alshawdhabi Coleman University World Bank The World Bank was created in 1944 at a conference called the Bretton Woods Conference‚ also known as the United Nations Monetary and Financial Conference‚ and it is located in Washington DC along with the International Monetary Fund. These two entities work closely with each other. Two men by the names of Lord Keynes and Harry Dexter are the founding fathers of both of The World Bank and The International Monetary Fund. World Bank
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SUMMARY The Equitable Banking Corporation is the first commercial bank licensed by Central Bank of the Philippines and in 1955 the bank opened its first metro manila branch located at divisoria. On 1973 the bank established its first foreign branch in hongkong and also the first filipino bank in the crown colony‚ after a year Equitable Bank Foundation engaging in non-profit‚ social‚ cultural and charitable activities. During 1977 Central Bank of the Philippines granted EBC its foreign currency
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Module C Legal Liability True / False Questions 1. Auditors are potentially liable for monetary damages and subject to criminal penalties for failure to perform professional services properly. True False 2. Auditors cannot be held liable to their clients for failure to detect material management fraud. True False 3. Joint and several liability is a doctrine that allows a successful plaintiff to recover the full amount of a damage award from any defendant regardless
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INVESTMENT BANKS As with commercial banks‚ investment banks are highly leveraged entities that play important roles in both the primary and secondary markets. Investment banking activities include: • Raising funds through public offerings and private placement of securities. • Trading of securities. • Mergers‚ acquisitions‚ and financial restructuring advising. • Merchant banking. • Securities finance and prime brokerage services. The first role is assisting in the raising of funds by
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with the strange effects of "bank suction." Bank suction is the tendency of a vessel traveling near a steep underwater bank to move sideways toward that bank while an opposing force pushes the bow away. Although it usually affects large ships‚ it can affect smaller yachts and boats as well. The combination of close proximity to a steep bank‚ shallow depth and increased speed are the critical factors that determine the severity of the bank-suction effect. Bank suction starts when a vessel
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Bank Loan Bank loan is borrowing money from the bank. A bank loan is the most common form of loan capital for a business and usually provides loan for medium and long term. It is one of the safest source of finance because it has fixed interest rate. Advantages One of the benefit of borrowing money from bank is better rates. Normally‚ bank will offer loans with interest less than 10%‚ making them a better choice for large loans and purchases‚ as well as expanding their business with lower cost compared
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