1. INTRODUCTION Customer satisfaction is related to the human activity directed at satisfying human wants through the exchange of goods and service. Satisfying the customers occupies a most important position in business management. Customer satisfaction plays a crucial and critical role as it deals with customers and their needs. The major task of organization is to satisfy customers by meeting their needs and wants. The essence of organization is the customer and not the product shall be the
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as opposite ends of a magnet‚ one in the means of seeking profit and other with the common assumption of refraining from profit maximization; so the question become is business ethics really an oxymoron? The usual perception of business ethics is very poor and pessimistic as many corporate executives say one thing yet do another. Although the maximization of self-interest and profit seeking is what drives the economy forward‚ but how should one’s actions be justified‚ is it ok to do as you wish as
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1. Discuss the typical risks faced by a firm. 2. In a market economy‚ the price system facilitates allocation of resources. Discuss how a manager may contribute to the profit maximization goal of a firm by studying managerial economics. Typical risks faced by a firm. According to Keat & Young (2009)‚ the typical risks faced by a firm would be: 1. Changes in demand and supply condition 2. Technological changes and effects of competition 3. Changes in interest rates and inflation rates 4.
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[pic] A Study of Factors Driving Shareholders’ Value and Influencing Sensex Fluctuation In India Executive Summary The objective of this project is to analyze the most important factors which drive shareholders‚ value. Shareholders’ value here refers to the MVA (market value added) which means the additional value which shareholders are earning on their invested money. The performance of a company matters a lot in creating a positive image of that company in front of its stakeholders. Moreover
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Profit and Shareholder Wealth Comparison To compare two competing companies in a certain industry many financial ratios can be used in order to determine which stock is a better buy or if the company being looked at is performing better than the peers. This paper will compare GE and Tyco to determine which one has been performing at a higher level than the other. To value these companies certain data must first be provided‚ the first one is common stockholders equity. For GE the total is $112
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Assignment 8 1. Should ABM maximize its profits? I do not think ABM should maximize pill’s profits. If scientists researched long time only for a new stem-cell based drug‚ it deserves to get high profits‚ because they spend their time‚ money and every only for the research. But they were working a different study and they discovered accidentally. Furthermore‚ this pill is too higher price than research cost and expensive. It said only one peel price is $10‚000. However‚ patients have to take
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is $793‚000($970‚000-$177‚000). The total implicit cost is $190‚000($175‚000+.15X$100‚000). The total economic costs is $983‚000($793‚000+$190‚000). b. The accounting profit in 2010 is $177‚000($970‚000-$793‚000) c. The economic profit in 2010 is $-13‚000($970‚000-$793‚000-$190‚000). d. The owner should not leave his job because the economic profit is negative‚ which means he will earn less if he does his own business. 2. a. The type of agency problem that is involved here is principal-agent problem
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PATH-GOAL THEORY OF SALES LEADERSHIP Developed by Robert House‚ an Ohio State University graduate‚ in 1971.The theory states that effectiveness of a leader is influenced by the interaction and their behaviour of developing ways to guide‚ encourage and support their subordinates to choose the best path to reach their goals and the organisation’s goals as well. A leader must: • Clarify the path (for reaching the goal) so subordinates know which way to go. • Remove roadblocks that are stopping
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most common objective that firms are regarded pursuing is profit maximization. It best explains the normal behavior of the firm. The profit maximization model is based on the assumption that each firm seeks to maximize its profit under certain constraints (technical and market). Propositions of the Model: • By employing certain techniques of production‚ a firm converts various inputs into outputs of higher value. • Each firm aims to earn maximum profit. • A firm operates under given market
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Q) Why firms should manage Financial Risks? INTRODUCTION: The etymology of the word “RISK” can be traced to the Latin word “RESCUM” meaning danger at sea or that which cuts. Managing business in a highly volatile environment is like navigating a ship on stormy seas. The modern business is confronted with many risk‚ some of which are basic eg.‚ loss of property due to natural calamities‚ civil unrests etc.‚ and some are strategic risks. Strategic risks may manifest themselves in several
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