www.hbr.org HBR CASE STUDY Should Narinex hire a CSO? Should the C-Suite Have a “Green” Seat? by Eric J. McNulty and Rupert Davis • Reprint R1012X Purchased by robert duboff (robert.duboff@hawkpartners.com) on January 12‚ 2012 Bent on improving its ecocredentials‚ a company debates the need for a chief sustainability officer. HBR CASE STUDY Should the C-Suite Have a “Green” Seat? COPYRIGHT © 2010 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED.
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and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model Ling Zhao a‚ Yaobin Lu a‚⁎‚ Long Zhang a‚⁎‚ Patrick Y.K. Chau b a b School of Management‚ Huazhong University of Sci. and Tec. Wuhan 430074‚ China School of Business‚ The University of Hong Kong‚ Hong Kong‚ China a r t i c l e i n f o a b s t r a c t Understanding the antecedents and consequences of customer satisfaction in the mobile communications
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Old-school selling is on the brink of extinction. Sales professionals must harness virtual and social tools to survive in today’s new sales world. TOC TABLE OF CONTENTS INTRODUCTION: Hunting vs. Hunted‚ by Scott Tapp‚ PGi......................................................................................................................... 3 CHAPTER 1: The New Era of the Cold Call‚ by Jonathan Farrington‚ Top Sales World.............................................................
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Paralegal Veronica Decker Re: Security Protocols in the Law Office Date: 04-26-2014 Attorney Gauvin‚ The information that you requested in regards to the ethical rules about what is permissible to include in the website for the law firm. The law firm website must include the jurisdiction (state) in which s/he is licensed to practice. If the attorney fails to do so s/he has violated the ethical Rules 5.5: Unauthorized Practice of Law; Multijurisdictional Practice of Law and 7.1: Communication
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CHAPTER ONE INTRODUCTION Marketing decisions are very important to a firm’s success. In view of its ability to provide satisfaction to the growing wants and needs of the people‚ marketing as an economic activity has thereby gained importance in the economic world. So important it is that it touches the lives of all people all over the world. Consumer satisfaction is a central concept in modern marketing thought and practice. Referred to many as the "marketing revolution" of the 1970s‚ a sudden
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the Goal of Sports Products‚ Inc. FIN/419: Finance for Decision Makers � Assessing the Goal of Sports Products‚ Inc. Many people believe that the primary objective of a firm is to maximize profits. Sports Products‚ Inc. is a firm who has followed this practice during its 20 year history. The management of Sports Products‚ Inc. has concentrated on maximizing profits while ignoring other critical factors. Management’s decision to maximize profits has created issues with its overriding goal‚ agency
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banquet halls and sumptuously decorated rooms and gardens. Court festivals and symposia held in the royal palaces provided opportunities for lavish displays of wealth. Hellenistic kings became prominent patrons of the arts‚ commissioning public works of architecture and sculpture‚ as well as private luxury items that demonstrated their wealth and taste. Jewelry‚ for example‚ took on new elaborate forms and incorporated rare and unique stones. New precious and semiprecious stones were available through
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INTRODUCTION Customer Satisfaction is a person’s feelings of pleasure or disappointment resulting from comparing a product’s perceived performance relation to his/her expectations. If the performance falls short of expectations‚ the customer is dissatisfied. If the performance matches the customer is satisfied. If the performance exceeds the expectations the customer is highly satisfied. Customer satisfaction is a marketing tool and a definite value added benefit.
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DEPARTMENT OF MANAGEMENT STUDIES ST. JOSEPH’S COLLEGE (AUTONOMOUS) TIRUCHIAPPALLI – 620 002 MBA (FULL TIME) COURSE PATTERN FOR TWO YEAR MBA PROGRAMME FOR THE BATCH 2010-2012 SEMESTER PAPERS NUMBER OF HOURS CREDITS PER WEEK 10PBA1101 – Management Process & Organisational Behaviour 10PBA1102 – Quantitative Methods 10PBA1103 – Managerial Economics 10PBA1104 – Soft Skills for Managers Semester I 10PBA1105 – Accounting For Managers 10PBA1106 – Information Technology for Managers 10PBA2101 – Entrepreneurship
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CHAPTER 9 PROFIT PLANNING AND BUDGETING Questions‚ Exercises‚ Problems‚ and Cases: Answers and Solutions 9.1 See text or glossary at the end of the book. 9.2 A cost center is a responsibility center in which management is responsible only for costs. In a profit center‚ management is responsible for both costs and revenues. 9.3 An investment center is a responsibility center in which management is responsible for managing costs‚ revenues‚ and assets. A profit center is not responsible
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