housekeepers coordinate‚ schedule and supervise housecleaning staff‚ inspect building areas for proper cleaning‚ and inventory cleaning supplies. They provide on-the-job training‚ coordinate the housekeeping schedule and facilitate communications among guests‚ housekeeping staff and other hotel managers FLOOR MANAGER As Floor Manager‚ you will supervise the work of a team of room attendants or housekeeping assistants‚ servicing a floor‚ or several floors of the hotel between you. You report to the
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Phone-In Reservations IF YOU ARE EXTREMLY BUSY: I am helping a guest right now‚ but your call is very IMPORTANT to me. Rather than to RUSH or leave you on hold‚ may I PLEASE call you back in the next 15 minutes? QUALIFICATION PROCESS Thank you for calling the HOTEL NAME‚ where we GURANTEE OUR SERVICE‚ my name is ____________ may I have your name please. (Write down the guest name) Thank you __________ (first name)‚ what excellent service can I offer you today. Sure‚ let me do
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he is in front of the guest. The totality of the bartender can be seen not only with his physical attributes but also through his words‚ actions and way of thinking. 2. Sense of humor Bartending is a serious job. This needs focus and presence of mind. But‚ a good bartender knows how to work properly‚ yet‚ laugh that sometimes‚ cracking jokes is being part of his functions. It is nice to learn that laughing is still the best medicine especially in front of unpredictable guests. 3. Well – groomed
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Rosa‚ Trinoma On December 13‚ 2001‚ North Park’s sister company‚ known as Next Door‚ opened their first branch along Makati Avenue. It is the extension of North Park Noodle House. There are dishes that Next Door offers to the guest which are not found in North Park and vice versa. Second branch was opened on June 15‚ 2003 at Makati Golf club and opened the third branch at Ortigas along City Walk. Tiananmen Bar‚ the first Chinese resto-bar in a chill out ambiance was conceptualized
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EXECUTIVE SUMMARY C.I.G. Exclusive Resort is today the leading resort hotel on the island. It is acknowledged both by its guests and its competitors as the one way stop for tourists who seek high quality services at a stunning natural environment. Our collection of distinctive rooms and villas categories and the chain-branded name addresses successfully the demands of a variety of guests. During the last 5 years a rapid increase in arrivals of upper class tourists‚ especially from Russia and the Arab
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analyzing several previous months’comment cards and informally chatting | |with guests at the hotel‚ Morgan has sensed real dissatisfaction with the check-in process. Several common themes have emerged: The process | |seems to take forever‚ the paperwork at check-in is perceived as lengthy and hard to fill out‚ the front desk clerks always appear to be | |running around “like chickens with their heads cut off‚” and guests have been checked into rooms that were not clean. |
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LYCEUM OF THE PHILIPPINES UNIVERSITY-CAVITE CAMPUS General Trias‚Cavite A NARRATIVE REPORT IN THE ON-THE JOB TRAINING CONDUCTED AT TAGAYTAY COUNTRY HOTEL FOOD AND BEVERAGES OLIVAREZ PLAZA. E.AGUINALDO HI-WAY SUBMMITTED TO: MR. MARVIN TEPORA HRD ASSISTANT SUBMMITTED BY: CARLA MARYEL M. FACUNDO BS IN INTERNATIONAL HOSPITALITY MANAGEMENT MAJOR IN HOTEL AND RESTAURANT ADMINISTRATION The purpose of this report is to explain what we did and learned during our internship period with the Tagaytay Country
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morning because our duty will start at 6’clock. I don’t know what we are going to do in our first job but I felt so excited because that is my first time to go on job. Our first duty is on Quikmart‚ we need to sell the food and rouve it to sell in the guest. We have to gain 300Php per tray because there’s a contest that who can get the biggest amount in selling that would be the winner. In this duty need to apply the customer service skills‚ sell merchandise
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Party Time Everyone love to get invited to a great house party. Though everyone loves to attend the house party‚ there’s no greater sense of accomplishment then being the host or hostess of the party. Although it may be a lot of work‚ and at time it may feel like its not worth it. In the end you will be very happy with your accomplishments‚ who knows you might make it an annual thing. Before you even tell your friends and family that your thinking of having a party you should check your budget
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form up out of sight Emcee: Welcome to the Air Force Junior Reserve Officers Training Corps Kitty Hawk Air Society Induction Ceremony. I am Cadet (Rank and full name said) and I will be your emcee for this evening. As a courtesy for our inductees and guests we ask you to please silence your phones at this time. LONG PAUSE TO ALLOW THEM TO SILENCE CELL PHONES! Emcee: Ladies and Gentlemen‚ please stand‚ place your right hand over your heart‚ and join (Cadet Name) in reciting our Pledge of Allegiance. Everyone
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