Home Depot Case Study Bernie Marcus and Arthur Blank opened the first Home Depot in Atlanta‚ Georgia in 1979. They had big plans for the hardware and home improvement industry. Today‚ Home Depot is extremely successful with over 22 million customers shopping weekly and 66 billion in revenue‚ which makes them the largest home improvement retailer in the world. Home Depot employs over 300‚000 people and operates over 2200 stores in the US‚ Mexico‚ Puerto Rico‚ China‚ the Virgin Islands‚ Guam and
Premium Customer Customer service Home improvement
|Renovating Home Depot | |By Brian Grow‚ with Diane Brady in New York and Michael Arndt | | | |Adapted from Business Week‚ March 2006
Premium The Home Depot
Function at Home Depot‚ Inc. Abstract This paper discusses the role of human resources at Home Depot‚ Inc. According to Grossman (2008)‚ the organization had to lower costs‚ increase customer service ratings‚ and revitalize the culture in an unstable economic environment. This paper identifies key problems in the company’s decision to reduce its workforce in an effort to redefine the role of human resources management. It also examines how Home Depot fits the Lepak
Premium Management Human resource management Human resources
Pricing Strategy Today’s highly competitive business world forces companies to create different tactics and relatively rely on multiple pricing strategies to conduct business. As is known‚ pricing is one of the most important steps for business plan which needs good research‚ calculations and formulations. There are different pricing strategies to put into effect due to the market and product conditions‚ such as premium pricing‚ penetration pricing‚ economy pricing‚ price skimming(Voice
Premium Marketing Pricing
Home Depot’s Customer Service Case Study Home Depot is an American based retailer of home improvement and construction products. Home Depot also offers services to its consumers. With its headquarters in Cobb County‚ Georgia‚ the company employs more than three-hundred fifty five-thousand people and operates two-thousand one-hundred sixty-four big-box stores across the world including‚ all fifty states‚ the District of Columbia‚ Puerto Rico‚ the Virgin Islands‚ Guam‚ Canada‚ Mexico and China (wikipedia
Premium Marketing Management Customer service
1. In my opinion‚ Nardelli’s programs were failed in changing operation of Home Depot to a more effective one. There are two reasons that Nardelli was not more successful. First‚ most employees did not want to an outsider to “GE-ize their company and culture.” Employees in Home Depot did not trust their new manager‚ which led absent support when Nardelli carried out the new process. The second reason was also the more important reason. Nardelli used the concept learned from industrial businesses
Premium Management Customer Customer service
A Strategic Analysis of Home Depot GM599 A Strategic Analysis of Home Depot Introduction The Home Depot (NYSE: HD) is a home improvement‚ construction products and services retailer operating over 2‚000 big-box stores in the United States and abroad. The Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank with the vision of one-stop shopping for do-it-yourself (DIY) customers‚ installation services for do-it-for-me (DIFM) customers and competitive products for the professional
Premium Customer service Sales Strategic management
The Home Depot‚ Incorporated. Internal Environment Home Depot is a large-scale home improvement retail store. The company was founded by Bernard Marcus‚ Arthur Blank (CEO)‚ and Kenneth G. Lagone in Atlanta‚ GA during 1979. Funding for this company came from an investment firm Invemed of New York among several other private investors. Within the next eleven years HD started its horizontal growth by expanding to Florida in 1981. After growth into multiple U.S. states‚ founders Marcus‚ Blank‚ and
Premium The Home Depot Retailing
CSR Case Study: The Home Depot Giving back to communities Prepared for: Interdepartmental Working Group on Corporate Social Responsibility (CSR) Corporate Social Responsibility: Lessons Learned Final Home Depot Case Study 1 Corporate Overview Home Depot was founded in 1978‚ and has grown to become the world’s largest home improvement retailer and the second largest retail chain in the USA with total sales of $53.6 billion in 2001. The company employs a workforce of more than 250
Premium Corporate social responsibility Social responsibility Socially responsible investing
Presentation Script for price What I would like tell you are some aspects of price before you are making a decision. Actually‚ the reason why we launch this clothing line is for students‚ lower-wage workers who do not have enough money to spend for cloth‚ but who also want to wear new brand shirts almost everyday. And they are our target in the markets now. But‚ of course‚ you can also purchase these clothes in aspects of intelligent purchasing. So in short‚ this new clothing line is for the
Premium Clothing Thought Silk