Why customer service should be pro9mpt and professional? 1 – Explain‚ in approximately 200 words‚ the reasons why customer service should be prompt and professional. Include three effects on the customer if it is not and three effects on the support organisation if it is not. R: Customer service should be prompt and professional‚ to create relationship advertising focuses on getting customers and keeping them in the longer term using a combination of marketing‚ be capable of help to retain customers
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Department of Human Services Code of Ethics Rebecca Metz PHL/323 October 17‚ 2012 Eric Landis Department of Human Services Code of Ethics In this paper the Code of Ethics from the Department of Human Services will be discussed. General information about the company‚ the company’s mission statement‚ the type of ethical system used by the company and how and when the company uses it will be talked about. Thoughts of why the company may need to modify their existing code of ethics will be included
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1. NAME OF COURSE / MODULE MANAGEMENT OF COUNSELLING SERVICES 2. COURSE CODE ABA4223 3. NAME(S) OF ACADEMIC STAFF NURHAFIZAH MOHD SUKOR 4. RATIONALE FOR THE INCLUSION OF THE COURSE/MODULE IN THE PROGRAMME The course is designed to acquaint students with the concept of management in human services‚ roles of counselor as manager‚ program development‚ need assessment‚ planning‚ implementing and evaluating program and ethical issues. 5. SEMESTER & YEAR OFFERED Semester 1/ Year 4
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perform according to a certain set of standards” (Mandell & Schram‚ 2012‚ p. 550). In human services filed‚ accountability has always been a significant component. Being accountable basically define as the responsibility to answer questions concerning decisions and/or actions. Nowadays‚ as federal‚ state‚ and local requirements‚ detail of policy is spelled out in human service system (American Public Human Services Association [APHSA]‚ 2013). Under the accountability‚ there are three categories develop:
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English 1301 October 31‚ 2011 The Human Cost of an Illiterate Society In Jonathon Kozol’s eye opening essay‚ he discusses in depth the negative effects that illiteracy has on everyone in the American society. Unfortunately illiteracy is a common problem today and is usually more prone in lower income families and is passed down through the generations. When your parents can not read or write‚ you grow up without the importance of being taught these skills and then the cycle of illiteracy
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Skills & Characteristics of Mental Health Human Service Workers Skills & Characteristics of Mental Health Human Service Workers Human Service Workers are made up of a group of people that choice to help those in need. Those service workers that decide to work with the mentally disabled are very special people. The workers are trained to assist with the emotional issues that usually bring the client to the point they are at. There are also other causes that can be a
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perspective is still strong in many of the national associations‚ but some have changed their focus to be more of a social and community based program. The YWCA Pierce County is a community leader and forerunner in domestic violence for over a century now. Established in 1906‚ the YWCA is has steadily expanded and enhanced a comprehensive menu of domestic violence service provision‚ offering clients real tools to implement change in their own lives. Their mission statement is to transform lives through
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Characteristics and Environments of a Human Services Organization Human services organizations are agencies that are created for the sole purpose of helping people‚ whether they be for profit or non-profit. There are many different types of human services organizations as well as various types of populations being helped also these agencies have a variety of services being offered. The success or failure of organizations or even particular programs is dependent upon many different factors
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As I fix my office my goal is e to make my clients feel comfortable‚ secure‚ and keep a positive environment as much as I can. I wouldn’t want to make my clients to have a negative feeling due to the environment. Furthermore‚ to keep the clients confidentiality and identity safe‚ I would have and enter and exit doorways so as a result‚ clients may enter and when our session is over they may exit safely without anyone in the waiting room or lobby seeing them and for clients in the waiting room not
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Society and Its Relation to Human Nature The origins of human nature and society are distinguished and are different throughout history. The origin of human nature depends upon the period involved. Early anthropologists based human nature on their own experiences of living because no written records existed as to how a society formed‚ while modern anthropologists have the luxury of using written records and current living situations to develop their own notion of a society and human nature
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