1 A Project Report on Customer Satisfaction Survey of Maruti Udyog Ltd. MBA (INDUSTRY INTEGRATED) SEMESER - 4 SUBMITTED BY:Vinay Krishna Dasi PROJECT GUIDE Mrs.Rashi Ghagade INTERNATIONAL INSTITUTE FOR LEARNING IN MANAGEMENT BUSINESS SCHOOL IILM BS KNOWLEDGE TOWER‚ SECTOR 11/20‚ BELAPUR‚ NAVIMUMBAI 400614 EASTERN INSTITUTE FOR INTEGRATED LEARNING IN MANAGEMENT UNIVERSITY 1 EIILM UNIVERSITY 2010 CERTIFICATE This is to certify that Mr.Vinay Krishna Dasi (Enrollment No:- EIILMU/O8/F0726) has successfully
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*BEST PRACTICE: Customer *loyalty _The limited number of business contacts‚ the difficulty of recruiting new business customers and the cost of some business products or services all mean that maintaining customer loyalty is key to B2B marketing success. Sara Goodwins looks at some popular approaches to this problem_ Is it easier and less expensive to sell to existing customers than to find new ones? Of course it is. In the B2B arena‚ however‚ sales cycles are longer. If customers are not to be
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ON (CRITICAL ANALYSIS OF VODAFONE CUSTOMER SATISFACTION SURVEY) [pic] Prepared and Presented to: Under The Guidance Of : Company’s Guide:- Faculty Guide:- Rahul Srivastava Swati Priya (Sr. Sales Manager) (Submitted in the partial fulfillment for the award of the degree of Master Of Business Administration from G.B Technical University‚ Session-2009-2011) Submitted By :- BIPIN SINGH Roll No. 0914170013 (MBA III Sem.) [pic] Sagar
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J ATM Case Study Code J.1 ATM Case Study Implementation This appendix contains the complete working implementation of the ATM system that we designed in the “Software Engineering Case Study” sections found at the ends of Chapters 1–8 and 10. The implementation comprises 670 lines of Java code. We consider the classes in the order in which we identified them in Section 3.10: • ATM • Screen • Keypad • CashDispenser • DepositSlot • Account • BankDatabase
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2009 R Marketing Communication in Banks A Survey research on ATMs as a part of communications tool for banks Faculty Guide:Prof. R. Srinivasan Faculty‚ ICFAI Business School. Bangalore. Company Guide:Mrs. Kalpana Rao (Senior Strategy Brand Manager) R. K. Swamy(BBDO) Pratik Misra IBS Bangalore 5/24/2009 May 24‚ 2009 [Marketing Communication in Banks] A REPORT ON Marketing Communication in Banks and ATMs By Pratik Misra 08BS0002311 A report submitted in partial fulfillment
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Internet‚ Cell Phones or other devices are used to send or post text or images intended to hurt or embarrass another person is called : (a) Cyber terrorism (b) Spam (c) Phishing (d) Cyber-bullying 4.Daisy wheel printer is a : (a) Non-impact printer (b) Thermal printer (c) Impact- printer (d) Page printer II 5. To request information from the server‚ the browser uses a special addressing system called: (a) TCP (b) HTTP (c) URL (d) XML 6.The programming language used in WAP‚ Primarily in GSM phones is: (a)
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Influences of Service Quality on Customer Satisfaction and Customer Loyalty in Restaurant Industry in Malaysia. Name: Ho Choon Min Student ID: 012010030285 Research Project Proposal Supervisor: Dr. Arun Kumar Tarofder TABLE OF CONTENTS 1.0 Introduction.......................................................................................................1-2 2.0 Background of Research..................................................................................2-3 3
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Enhancing customer satisfaction with the implementation of Total Quality Management Review of current literatures History of TQM Mehra and Ranganathan (2008) reported that in 1979‚ Crosby gave 14 steps for quality improvement his work was supported by the work of another researcher‚ Ishikawa who stated that training‚ problem solving‚ and quality circles are very crucial ways of achieving continuous improvement. The researchers also spoke about the work of Deming with his contribution of giving
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progress made‚ foreign countries are still somehow treating our banking industry activities as questionable. Various privet‚ public and international bank provide service to there customers in Bangladesh. Banks play an important role for growth Bangladeshi economic sector and give satisfaction to there customers through provide quality banking service. Most of the banks provide same banking service in Bangladesh like current account‚ saving account‚ term deposit and saving deposit. Banking
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Vodafone UK Customer Satisfaction Introduction In the business industry‚ it is important to gather customer to make the product and services sold. Therefore‚ keeping a customer is difficult in the business when it is in the starting stage. A business will find it harder to find prospective and loyal customer when operating abroad. And because of the economic problem that many countries are facing now‚ another challenge was revived; how to keep the customer? The Customer Satisfaction
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