concern among the service providers especially banks. Banks have their own way of managing their relationships with the customers. However‚ the perception of customers on CRM practices among banks should also be taken into consideration. Here in this paper‚ effort is given to study the comparative perception of SBI customers and other nationalised banks customers’ in the issue of CRM practices. It is observed that the approach of CRM by SBI and other nationalised are to some extent same and one but the
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1.0 INTRODUCTION As for our introduction‚ we would like to start with the company that we have chosen DiGi telecommunication. DiGi have been doing many corporate social responsibilities. We will be introducing the many CSR that they have been doing to help us to extend our knowledge about the company DiGi. DiGi won the CSR award for overall Corporate Social Responsibililty (CSR) programme in Malaysia. In addition to the award for the best overall CSR‚ DiGi also won the categories for “Best Workplace
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Mergers & Acquisitions: Hostile takeovers and defense strategies against them Bachelor thesis Samim Zarin 880825-5171 Erik Yang 890422-1176 Tutor: Harald Dolles Department of Business & Administration International Business Spring 2011 1 Bachelor’s Thesis in International Business Title: Mergers & Acquisitions - Hostile takeovers and defense strategies against them Author: Erik Yang and Samim Zarin Tutor: Harald Dolles Date: [2011-07] Keywords: Hostile takeover
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1. What role does corporate reputation play within organizational performance and social responsibility? A good corporate reputation can bring the corporate lots of benefits‚ such as the stakeholder’s support for the corporation. Do you see any RED FLAGS in the facts given? Lack of health and safety of its products‚ unlawful competitive practices‚ racial discrimination problem and when the slow reaction after they found out their products’ problem. Those are all red flags. 2. Develop a
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Sabeel Rehman Business Ethics 10/12/13 Case Study What are the ethical and legal issues at stake in this scenario? A: Karl has to deal with some ethical and possibly legal issues in the marketing of his game “Breakaway”. It is an issue ethically simply because he himself has to find out it is suitable to market a game that primarily gives its focus on nudity‚ violence‚ and gambling. When it comes to legal issues‚ is it legal to market these things in foreign countries and on the Internet
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Officer is Ron Carpenter now in his late-sixties. His wife Mrs. Emelia Carpenter‚ being an aggressive business woman and somewhat younger than her husband‚ now effectively runs the company. Ron Carpenter is affectionately known to all as "Woody" and so the company is generally known as "Woody’s". Woody‚ after an apprenticeship as a cabinet maker‚ started his small furniture manufacturing business back in 1954 and he and his wife moved to their present location in 1959. The company quickly gained a
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ethical performance of corporations - Business Ethics Articles - impact of corporate governance scandals on business ethics debate Failure in business ethics is a real threat to the future of every corporation. business ethics as an issue is a hundred times more powerful than the internet or globalisation and can destroy your business in a week. To make matters worse‚ standards of business ethics are changing rapidly in response to random events which capture public imagination. In business ethics
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Mary L Weed Module 2 Written Assignment Business Ethics SUNY Empire State Summer 2010 Answer the following questions: 1. Shaw and Barry distinguish two different forms of utilitarianism. What are these two forms? Briefly describe each. Act and Rule Unitarianism is the two forms that Shaw and Barry discuss. Act utilitarianism is the belief that it is the right action that brings the greatest contentment to the greatest number of people. It is an idea that believes that the morality
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Challenges China has been under the communist party rule for many decades. The communist party exercises absolute power over legislations and economic & cultural institutions. Unlike western economies where the government promotes transparency for doing business; in China rules and regulations are not so transparent or absolute. Large manufacturing businesses can come under various regulations and bureaucracies‚ China promotes a form of social network called guanxiwang‚ where guanxi [10] is the relationship
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Impact of effective communication on Organizational Growth Generally‚ no man is an island‚ and therefore everybody needs one another; be it in our various homes‚ organizations or the community as a whole. Managers and employees need to be effective communicators to achieve positive results in today’s organizations. Some of the purposes are - seeking or receiving information‚ encouragement‚ control‚ selling proposals‚ confrontation‚ talking to different levels within the hierarchy – to individuals
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