resource owns countries are also important. However‚ some countries have a lot of oil reserve but don’t have technology to utilize it. They have to import oil from other countries. 3. One of the main factors which impact the structure and competitive dynamics of oil and gas industry is the stableness of oil and gas export governments. The unstableness of the oil export area will lead to the crude price fluctuation‚ and make the other stable‚ oil-export government gain their Competitiveness. Another
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What is hospitality? * «The friendly and generous reception and entertainment of guests‚ visitors‚ or strangers * Relating to or denoting the business of entertaining clients‚ conference delegates‚ or other official visitors * “The relationship between the guest and the host‚ or the act or practice of being hospitable. This includes the reception and entertainment of guests‚ visitors‚ or strangers.” Grecan Hospitality “Hospitality was a way of honoring the gods‚ which was so essential
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Hospitality Service Excellence The academic circles have not formed a standard definition for service failure‚ but scholars have put forward their own understanding from different angles: Hays and Hill defined service failure ascontact situation that make customers unsatisfied(Julie Hays& Arthur‚ 2001). Keaveneypointed out that if the customers feel unsatisfied about the service system‚ then service failure occur (Crittendenet al. 1995).Keaveney has divided service failure into two types: the
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environmental forces affecting the global pharmaceutical industry? Do these forces differ by industry sector‚ and where would you place the different sectors in the industry life-cycle? Porter’s five forces help identify their attractiveness in the industry in terms of the five competitive forces which are: the threat to entry‚ the threat of substitutes‚ the power of buyers‚ the power of suppliers and the extent of rivalry between the competitors. Where the forces are high‚ industries are not attractive to compete
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Impact of Demographic Trends to Indian Economy: An Excerpt INTRODUCTION India has made incredible progress with its economy ever since its independence‚ whereby after the economic tsunami in 2009‚ it has been frequently quoted as a likely contender of economic superpower even to the extent of overtaking China. This paper serves to understand the importance of demographic trends of India in shaping Indian economy‚ as well as the part that the unique caste system and religion have to play in the
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THE BEER INDUSTRY Main Consumers of Beer Products Every product has a group that is labeled as it ’s main consumers. As shown in figure 1‚ the primary consumers of beer are males from the ages of 21-30. This age group annually consumes 58% of America ’s beer. The rest of America ’s beer is consumed by males in other age groups and females. Figure 1. Main Consumers of Beer Source: Primary ? Groups Targeted by Beer Industry Marketers
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Study The responsibilities of entry-level managers in the hospitality industry are continuously changing. Obtaining and keeping a management job in a restaurant or hotel requires that a person have the ability to change. Successful managers have the enthusiasm to respond to the changing needs and challenges of their organization (Woods & King‚ 2002). Some of these challenges are due to the changes affecting the hospitality industry today‚ Consequently‚ the curriculum and the methods used to
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PART 1: Hospitality industry is very wide and prosperous. All the businesses providing accommodations‚ catering‚ transportation‚ for people away from their homes are considered as hospitality organizations. The growth and the challenges of this industry are not solely dependent on the organizations and companies involved in it but also on the business environment. Business environment can be explained as set of external factors and forces‚ i.e. social‚ economic‚ political‚ technological‚ which
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There will be three shared two hour tutorials for the International Strategic Management and the Global Business Environment Courses. Students should pre- read the case studies before the tutorials‚ attempt to answer the relevant questions and bring their proposed answers in class. Tutorial 1: Case Study-The global pharmaceutical industry-in the land of shrinking giants‚ Johnson‚ G.‚ Scholes‚ K.‚ Whittington‚ R.‚ Angwin‚ D.‚ and Regner‚ P. (2014) “Exploring Strategy‚ text and cases”. Publisher:
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modern day‚ there are plenty of different ways that a person can show hospitality towards a guest whether it be a stranger or friend. Having only lived in the United States‚ I have found myself to be treated most graciously by my friends‚ but every so often‚ I do find myself to be lost in a friends house. Every person was taught certain morals as a child that they now use in their adult lives‚ but for some people‚ hospitality has been thought to be just letting them come into the house. In the
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