Running head: IMPACT OF DIVERSITY IN THE WORKPLACE McCann School of Business and Technology Janet Miller BU115 Customer Service Instructor’s Name: Mr. Andrew Roth Assignment Issue Date: April 28‚ 2010 Assignment Due Date: May 10‚ 2010 Outline Introduction to Diversity …………………………………………………………………………3 Impact of Diversity in the Workplace……………………….……………………………………4 Why is diversity beneficial to a business? ………………………………………………………..5 What are the legal risks? .......................
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clients or customers. There are many different qualities that people would list when describing professionalism in the work place. Below are some of the different things that make up a professional. One of the qualities of professionalism in the workplace is conduct. How a person conducts himself is very important. The person should arrive on time to work. It is selfish of an employee to not value the time of their work or their customers. A professional always dresses appropriately to their work
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Before integration many workplaces were mainly white and male dominated. As the civil rights movement took up stream people pushed for equal access in all areas of American Society. Some of these included entertainment venues‚ churches‚ schools‚ and finally the workplace. Many white males did not see this as a welcome thing‚ because they wanted to hold on to the status quo. This status gave them power over woman and minorities in all areas of life. Woman were forced into a caste system that kept
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This report is dedicated to the contradictory questions about the multicultural workforce‚ its benefits and disadvantages and eventually to the issues how to manage the diversity in the workplace. The research is focused on the most important and beneficial issues and on all possible negative effects that may dramatically increase or decrease the productivity of the organization and have various effects on the workers. The research shows that diverse workforce is a great driving force for the company
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Abstract Diversity in the workplace is an essential function of the modern human resources department of any organization in today’s environment. Organizations that ensure the diversity of their workplace will be more successful than those who don’t. It is very important that today’s organizations are staffed with employees with those who accurately reflect the society as a whole. A recognized leader in this effort is Marriott International. Marriott has a top down approach to workplace diversity
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perform their daily business functions. An organization also depends on all communications being properly encoded and decoded to ensure that all communications are understood by the respective audience. A prime example of communication at the workplace brings Enron to mind. As described in our textbook‚ “Enron executives invested an incredible amount of time and energy ‚ and literally spent millions of dollars on accountants and lawyers‚ in order to make their activities so complex they were not
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Workplace diversity has received a large amount of attention in recent years‚ with more and more minority groups attempting to break through the barriers that has prevented them from reaching the same career goals as others. Diversity is becoming increasingly important into today’s workplace as more people are becoming aware of their potential and are willing to go against the obstacles that have previously prevented them from doing so. The glass ceiling is one of the many obstacles faced by women
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The Importance of Ethics in the Workplace From birth‚ most of us are taught what is right and wrong. Ethics is a trait that most human beings acquire‚ but with differences in values and perspectives‚ it may be hard to achieve. The problem lies in how ethics are taught to people. It is our duty as Americans and people on this Earth to train ourselves to become ethical in every thing we do. We should be practicing good ethics everywhere‚ at work‚ home‚ and school. Having good ethics should be
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[pic] BUSINESS SCHOOL TEAM DYNAMICS AND ITS IMPACT ON TEAM PERFORMANCE: A CASE STUDY OF GLADCHRIS TEAM BY SAMPSON OSEI BOADU DATE: 13TH DECEMBER‚ 2011 TEAM DYNAMICS AND ITS IMPACT ON TEAM PERFORMANCE: A CASE STUDY OF GLADCHRIS TEAM TABLE OF CONTENTS PAGES Executive Summary i-iii 1. Introduction………………………………………………………………………………1
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Equality and Diversity within the workplace When I am supporting the individuals I work with‚ I find it vital to always reflect on my work. What I do well‚ what I don’t do well and improve and enhance my performance. It is important for me to think about and evaluate what I do‚ as I can always improve to fit the customers needs. I like to focus on how I interact with the customers‚ and how the environment around them is. I have a reflective log/personal development plan which I fill out and give
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