Consumer as Decision Makers Consumer decision-making Stage 1: Need recognition Stage 2: Pre-purchase search Stage 3: Evaluation of alternatives Stage 4: Purchase Stage 5: Post-purchase behavior Stage 1: Need recognition Needs Motivation Goal If goals not achieved‚ renewed motivations Motivation – the driving force to take action produced by a state of tension due to unfulfilled needs. How to identify consumer needs? Consumer research Activity analysis (process-oriented) Problem analysis
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production‚ distribution and safety‚ and legal. In-home requirements usually dictate that packaging be easy to use and store‚ remind users when and what to repurchase‚ reinforce consumers’ expectations of the product‚ and tell them how to safely and effectively use the product. In addition‚ increasing numbers of consumers expect packaging to be recyclable and environmentally sensitive. In-store criteria require that packaging attracts attention on the shelf‚ instill confidence in the buyer‚ identify the product
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MKT 2054 CONSUMER BEHAVIOUR NAME: DARREN GOH KIET LOONG (12037693) POH JIN LI (12006185) THANUJAA SALIM RAJ (11034949) YEE YONG ZHENG (11028412) TITLE: INFLUENCES ON THE CONSUMER DECISION PROCESS DEADLINE: 1st OCT 2014 Table of contents Introduction 3 Consumer decision process 3 Buying a smart phone 4 One major self-factor influence 5 One major external factor influence. 6 Marketer’s strategy 6 Buying a hair care product 7 One major self-factor influence 9 One major external
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Product packaging plays an important role in the marketing mix Packaging plays an important role as a medium in the marketing mix‚ in promotion campaigns‚ as a pricing criterion‚ in defining the character of new products‚ as a setter of trends and as an instrument to create brand identity and shelf impact in all product groups. The findings of many other research projects are supplemented by the survey carried out by IRI (Information Resources Inc.)‚ which provides information about this subject
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VINAMILK GROUP Describe and analyze consumer behavior of Vinamilk’ customers. I. Purchase decision process: 1. Problem recognition: The demand for milk is a biological need. They arise from a state of physiological of stress such as starvation. 2. Information search: Internal search: Recovering and searching the knowledge; understanding in memory. External search: + Customers can get information from the sellers fully‚ particularly and exactly. + Nowadays‚ with modern information technology‚ supermarkets
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These days‚ roles of food labels are use to inform the consumer and help sell the varieties of food products. The food labeling is significance for consumers to have the right to demand on the healthy products and having the guide in determine the health products such as nutrition information on the food packages. It is play role as assistance for consumers in making better choices as well as the encouragement to develop healthier products. Besides‚ most of adults’ consumers are very aware of information
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INTRODUCTION We all have to make choices. One of those most important decisions made in our life are based on the market - buying goods. No one buy goods unless they have a problem‚ a need or a want. The Consumer Decision Making Model can be applied with any economics decision you have to make. The goal in creating this model was to analyze how individuals sort through facts and influences to make decisions that are logical and consistent for them. Think like an economist with this convenient tool
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Q5 Consumer decision process represents a road map of consumers’ minds that marketers and managers can use to help guide product mix‚ communication‚ and sales strategies. The model captures the activities that occur when decisions are made in a schematic format and shows how different internal and external forces interact to affect how consumers think‚ evaluate‚ and act. The main purpose of this model is to analyze how individuals sort through facts and influences to make logical and consistent
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advertising slogan once said ‘Chi “Vespa” mangia le mele’ (or ‘He who “Vespas” eats apples’) but simply for its convenience‚ style‚ and simplicity of life that it provides. I‚ as a consumer‚ have gone through multiple reasons why I should buy a Vespa. And here one will find a breakdown of my 5 step buying decision process: 1)PROBLEM RECOGNITION: I recently discovered how problematic having a car was in Manhattan. It ate up fuel‚ was adding more carbon dioxide to the already polluted city‚
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gap between attitudes and behaviour Understanding why consumers buy or do not buy organic food Susanne Padel Organic Research Group‚ Institute of Rural Sciences‚ University of Wales‚ Aberystwyth‚ UK‚ and Carolyn Foster Countryside and Community Research Unit‚ University of Gloucestershire‚ Cheltenham‚ UK Abstract Purpose – The purpose of the paper is to explore the values that underlie consumers purchasing decisions of organic food. Design/methodology/approach – The paper draws on data
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