MGT 635 dECISIONG MAKING Columbia and Tenerife Case study Decision Making Analysis Report Mengjie Chen Instructor‚ Peter G. Dominick Columbia and Tenerife Case study The Tenerife crash‚ recently referred as the biggest air disaster in history‚ seems to have little connection with the tragedy of Space Shuttle Columbia. However‚ there are similarities‚ especially some decisions made by two people from the two cases respectively. When they made certain decisions‚ they did fall into
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call “verbal flinching”. Verbal flinching is saying the first thing that comes to your mind when faced with some verbal resistance from the client. This verbal flinching may make us feel better about ourselves‚ but does not help our verbal de-escalation attempts. So‚ when dealing with an emotionally charged person we really need to choose our words carefully. Everyone has a natural “flinching” mechanism. For example if you were getting ready to hit something head on with your car‚ you often
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CHAPTER 8: ENTREPRENEURIAL STRATEGY & COMPETITIVE DYNAMICS I. RECOGNIZING ENTREPRENEURIAL OPPORTUNITIES * Entrepreneurship – the creation of new value by an existing organization or new venture that involves the assumption of risk. * New value can be created in many different contexts including: - Start-up ventures - Major Corporations - Family – Owned Business - Non – profit Organizations - Established Institutions A. ENTREPRENEURIAL OPPORTUNITIES * Opportunity Recognition
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UNDERSTANDING LABOR-MANAGEMENT CONFLICT AND RESOLUTION * HRM perspective- conflict is the result of poor management… between labor and management… it’s a management problem that can be dealt with by management. * most‚ maybe all conflict‚ can be resolved through the implementation of innovative‚ organizational practices (ex. Scientific Management) You can establish a Unity of Interest if you have the right organizational practices. ‘all interests would align’ * Human relations
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mention specifically their concerns with their appearance. Effective treatments are available to those who are properly diagnosed. One form of treatment would be cognitive-behavior therapy. This type of therapy teaches a person to recognize their irrational thoughts‚ thus changing negative thinking patterns. Patients learn to identify negative ways of thinking‚ while developing positive
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The Definition of an Issue: United States Gun Control MEMORANDUM To: Senators and Congressmen cc: From: Subject: Gun Control Firearms restriction‚ commonly known as gun control‚ is a hotly debated subject in and out of the political arena. Advocacy groups propose more restrictions‚ tighter restraints and harsher punishments for offenses. These proponents claim that violence stems from guns and gun owners‚ gun manufacturers and gun supporters are to blame. Opposition groups to gun control suggest
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stating what the unification of gay couples can do to the institution of marriage. According to Sullivan‚ “marriage is not simply a private contract; it is a social and public recognition of a private commitment” and being so it should be made available to any two citizens. He also mentions that commitment among “heterosexual” and “homosexuals” is identical due to certain vows that are made by both parties. On the contrary Bennett states that‚ “allowing same-sex marriages would do significant‚ long
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Assess the view that Lyndon Johnson (LBJ) had no choice but to send US troops to Vietnam in 1965. Word Count: 304 Word Count: 304 Hess argues that the threat of the USSR and Communism “left the US no choice but to stand up to the challenge posed by Vietnam”. Direct confrontation was impossible as the USSR was a nuclear power‚ therefore the only choice available was “a policy of containment”; previous success in Korea gives validity to this view. Hess states Vietnam was the centre of the “Domino Theory”
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Review • Chapter 7: Trust‚ Justice‚ & Ethics – What is “trust?” • The willingness to be vulnerable to an authority based on positive expectations about the authority’s actions and intentions. – What is trust propensity? • A general expectation that individuals can be relied upon – What is the difference between cognitionbased trust and affect-based trust? • Cognition = rational‚ affect = emotional • What are the three dimension of cognition-based trustworthiness? – Ability
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factors related to bilateral negotiations (structure) and team dynamics. Zalada’s team anticipated a low context interaction with equal stakes from both sides to formulate a collaborative negotiation strategy to resolve the dispute without further escalation. There were two role identities for each member of the team viz. individual role and collective team identity where all members were dependent on each other to achieve best possible solution meeting individual as well collective goals. The membership
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