retail organization’s helpdesk in order to save money (McKeen‚ J.D. & Smith‚ H.A. 2009). There was a need to introduce this system way back in 1995 because of the limited number of customer service representatives. The IVR tree has not been modified much since then and has ten questions. Prior to this‚ a sister organization which was a clinic was using IVR and it was working perfectly for the purpose of diagnosis because the patients were more ready to share the information with the IVR than with
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Amelita Florendo-Balderian SPANISH PERIOD The Battle of Mactan‚ April 27‚ 1521‚ which Lapu-Lapu and his warriors defeated Magellan. SUMMARY: Ferdinand Magellan arrived in the Philippines in 1521. Magellan landed on the island of Cebu‚ claiming the lands for Spain and naming them Archipelago of San Lazaro. He set up friendly relations with some of the local chieftains and converted some
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Nineteenth Century Populists Were the Political Heirs of Jacksonian Democrats The Populists that emerged in the late nineteenth century were in many ways the political heirs of the Jacksonian Democrats‚ harboring several similar objectives and proposals for reform. Jackson grew up in the backwoods of the Carolinas and as president fought for the common man. Populists were the common people‚ made up of industrial workers and farmers and created their party to fight politically for what they
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the Baroque period through the Postmodern era there are three artist that stands out to me with their work. Rembrandt’s Resurrection of Christ is a wonderful piece of art with its reflection of the Roman Soldiers and the reassuring presence of Christ. In 1808 Goya’s Third Day of May is a work that was created during the realism period. Which due to the war during this time it affected many artists by changing the content of their work to real life events. Like many others during this era this painting
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Imagine that you are a noble in a group of missi dominici. You have been mandated by Charlemagne to go forth and inspect governments‚ administer justice‚ and reawaken all citizens to their civil and religious duties. Write a letter back to Charlemagne recounting your experiences so far. 799 December 5 To King Charles‚ the Great: A lull in our travels presents me with the opportunity to further apprise of our sojourns. Since leaving the palace in Aachen‚ we made the journey through lands of
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Editing Challenge 1. The following memo has faults in proofreading‚ grammar‚ spelling‚ punctuation‚ capitalization‚ word use‚ and number form. Your instructor may ask you to (a) print the message as shown and edit it with handwritten proofreading marks (see Appendix B)‚ (b) edit the message without showing proofing marks‚ or (c) use the Track Changes feature in Microsoft Word to show your editing comments. Hint: In this memo you will have about 40 edits that you might combine in 30 Track Changes
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Aspects of Elizabethan Gardening and Landscape Architecture The reign of Elizabeth I was a golden era in English history‚ a time which abounded in men of genius. Among the many branches of art‚ science‚ and economy‚ to which they turned their attention‚ none profited more from the power of their wits‚ than did the art of gardening. Not having shared her father’s personality‚ nor his desire to not let the people live in more beautiful surroundings than his own‚ Elizabeth encouraged
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Jacksonian Democracy: Democracy For the “Common Man” John Park Mr. Dowling AP US History (DBQ) 10/2/14 The Age of Jackson‚ from 1820’s to 1830’s‚ was a period of contradictions‚ especially in democracy. During this time‚ Jackson‚ who got elected in 1828‚ brought about many changes in the government. There was an increase in voting participation‚ popular elections and nomination of committees by caucuses‚ etc. Jackson realized that as a political leader‚ he needed a true purpose to protect
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a numerous reasons for the borrowing of money but common ones are; home loans‚ purchasing of cars‚ insurance‚ purchasing of business companies etc. People borrow money in general because they either can’t afford something or they have no money in cash‚ so they borrow from the bank‚ the disadvantage however is that you have to pay it back‚ and what people don’t realize is that the bank adds interest to the overall payment if you pay it over a period of time which is not in the month requested by the
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Breeann Boyle Hour 5 Term Paper Hamlet In Hamlet it starts off to a weird beginning‚ as the ghost has been seen by hamlets two friends. At the same time hamlets father just died a little over a month ago. Young hamlet is still grieving while his mother has already remarried young hamlets uncle. Hamlet is quite frustrated with his mother at her actions. He feels as though she should still be grieving considering it had only been 6 weeks since his father’s death. Then young Hamlet is greeted by his
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