School of Management MCNY Professor Noreen Kentish Management Information Systems Assignment 2- JetBlue Turbulence Individual Case Study/Synopsis Date: 1/31/11 JetBlue Airways was created with the primary purpose to provide low cost American flights with “top-notch customer service” at budget prices. On the stormy day of February 14‚ 2007‚ their airline service was tested to the extreme. JetBlue initially serviced passengers between New York and Florida and then expanded rapidly. By the end
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Case-3: JetBlue Airways: A cadre of New Managers Takes Control. Introduction: JetBlue Airways Corporation‚ often stylized as jetBlue‚ is an American low-cost airline. The company is headquartered in the Long Island City neighborhood of the New York City borough of Queens. Its main base is John F. Kennedy International Airport‚ also in Queens‚ and maintains a corporate office in Cottonwood Heights‚ Utah. The airline mainly serves destinations in the United States‚ along with flights to the
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Chapter 28 Cont. Evolution of the Kidney in Vertebrates * Vertebrates have 2 kidneys * On the back of the abdominal cavity * Kidney has a * Renal capsule * Cortex (towards the outside) * Medulla (towards the central region) * Structure and function of kidneys can differ depending animal type and developmental stage * 3 kinds of vertebrate kidneys * Pronephros * Adult hagfish & (embryos fish and amphibians)
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Chapter 28 Vocab 1. William Howard Taft 27th president of the U.S.; he angered progressives by moving cautiously toward reforms and by supporting the Payne-Aldrich Tariff; he lost Roosevelt’s support and was defeated for a second term. 2. John Hay Secretary of State under McKinley and Roosevelt who pioneered the open-door policy and Panama canal 3. Theodore Roosevelt 26th president‚ known for: conservationism‚ trust-busting‚ Hepburn Act‚ safe food regulations‚ "Square Deal‚" Panama Canal‚ Great
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Executive Stock Options and IPO Underpricing Michelle Lowry• Smeal College of Business Penn State University E-mail: mlowry@psu.edu Phone: (814) 865-1483 Kevin J. Murphy Marshall School of Business University of Southern California E-mail: kjmurphy@usc.edu Phone: (213) 740-6553 July 31‚ 2006 Abstract In about one-third of US IPOs between 1996 and 2000‚ executives received stock options with an exercise price set equal to the IPO offer price (rather than a price determined by the market)
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IPO refers to a situation when a company issues common stock or shares to the public for the first time. The process generally involves one or a syndicate of investment banks. The sale of shares in an IPO may take several forms. In a firm commitment agreement‚ the bank acts as an underwriter by purchasing the securities from the issuer at a mutually agreed price with a view of reselling them to the public at a margin. For the issuer‚ it is the safest but the most expensive type of agreement. It
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Warburg Pinus and emgs: The IPO Decision | Executve Summary With wide geographic and sectorial reach‚ Warburg Pincus had a flat structure and decentralized deal approval process. In the first part of our report‚ we commented on the merits of these features and how they helped the group make investments. Warburg Pincus acquired emgs in 2004 and was considering its IPO. Throughout time‚ Warburg Pinus had added real value to emgs via operational‚ financial and strategic improvements. We believed
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Amarsingh’s behavior violated corporate policy about the treatment of customers‚ being terminated appears to be a drastic decision. Customers traveling today are more frustrated by delays and perceived service lapses. As the vice president of JetBlue‚ I would look at the situation and come up with a solution to better protect my employees as well as send a clear message that we are committed to customer service. The employees are trained on how to respond to irate customers‚ but all scenarios
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1. JetBlue’s Mission David Neeleman found JetBlue in 1999 with the mission “to bring humanity back to air travel". This goal is achieved by creating a company that offers comfortable‚ friendly travel at low fares and by this to differentiate themselves from the mass. JetBlue has always identified itself as a customer service company first‚ focused on providing customers a unique experience on every flight and with every interaction with JetBlue. (Annual report‚ 2005) 2. Brief STEP (social‚
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AUGUST 2002 A Review of IPO Activity‚ Pricing‚ and Allocations JAY R. RITTER and IVO WELCH* ABSTRACT We review the theory and evidence on IPO activity: why firms go public‚ why they reward first-day investors with considerable underpricing‚ and how IPOs perform in the long run. Our perspective is threefold: First‚ we believe that many IPO phenomena are not stationary. Second‚ we believe research into share allocation issues is the most promising area of research in IPOs at the moment. Third
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