The Gap Model is a conceptual model especially developed to qualitatively measure service quality. It was developed by parasuraman et al.(1985) based on results from empirical research. Tha gap model identifies five organizational gaps within the process of service design and delivery that cause deficits in quality ‚ leading to dissatisfied customers. The Gap Model locates and maps five generic gaps that apply regardless of the thematic type of service: 1. Between management perceptions of customer
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Refer to the list of income statement items in Problem 2-6A. Assume that Corbin Enterprises classifies all operating expenses into two categories: (1) Selling and (2) General and administrative. Required 1. Prepare a multiple-step income statement for the year ended December 31‚ 2010. 2. What advantages do you see in this form for the income statement? 3. Compute Corbin’s profit margin. 4. Comment on Corbin’s profitability. What other factors need to be taken into account to assess Corbin’s profitability
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1 Income Inequality The rich‚ the middle class and the poor. These so-called "titles" are defining Americans today. What is income inequality and why is it a problem? Income inequality is the extent to which income is distributed in a population. In the United States‚ that gap between the poor and the rich has expanded immensely over the past ten years. Income inequality is a constantly debated topic today with different opinions and solutions; economists‚ writers‚ and politicians all have different
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Passive Income Streams We work to make ends meet‚ whether you are employed or you work in your own business‚ we all engage in one activity or another‚ actively so as to make some money at the end of the day or the year. This form of active income can be demanding and tedious and we have to work to make money‚ however‚ we can also go into passive income‚ making money in a passive manner‚ in that we do not have to be actively involved everyday but we still make money. It is important to note that
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Another lense through which inequality can be conveyed through is the social and income class lense. Depending on one’s class standing‚ it has the ability to determine a lot about a person’s life‚ including: access to opportunities at higher paying jobs and higher education‚ as well as the ability to live a healthier‚ safer and more comfortable life. Those that are able to afford‚ or have the social status to achieve more luxurious options‚ tend to have their feelings of power and privilege be enforced
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BASIC PRINCIPLES OF INCOME-TAX LAW By: Justice R.K. Abichandani 1. Constitutional Provisions : The Constitution of India vests the Parliament with plenary legislative powers to impose taxes on matters specifically enumerated in the Union List and all the power of making any law imposing a tax not mentioned in Concurrent or State Lists‚ as provided by Article 248(2). “Tax on income” is defined in an inclusive manner by Article 366(29) under which the expression
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threat‚ and some counter that threat with a concept called Universal Basic Income‚ or UBI. UBI aims to provide a source of livable income to those who generally cannot work. In relation to automation‚ UBI would cover costs that low-skill workers (now automated) depended on. But is UBI a step in the right direction? Most see too many variables to attempt reaching an answer. For all intents and purposes‚ Universal Basic Income will
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Pinnacle income statement‚ which is located in the Pinnacle Income Statement worksheet of the Pinnacle-Financials Excel file. Use the income statement information to prepare a common-size income statement for all three years. Use the information to identify accounts for which you believe there is a concern about material misstatements. Use a format similar to the following: Estimate of $ Amount Account Balance of Potential Misstatement e. Use the three divisional income statements
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differences between low income and high income families‚ and the deterioration of neighborhoods. One cause of downfall of neighborhoods is the natural
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Class Discussion 1. Dartmouth Inc’s latest net income was $1‚250‚000‚ and it had 225‚000 shares outstanding. The company wants to pay out 45% of its income. What dividend per share should it declare? 2. Garcia Industries has sales of $200‚000 and accounts receivable of $18‚500‚ and it gives its customers 25 days to pay. The industry average DSO is 27 days‚ based on a 365-day year. If the company changes its credit and collection policy sufficiently to cause its DSO to fall to the
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