• Product Philosophy • Sales Philosophy • Marketing Philosophy • Creating Customer Value Readings: • Chapter 1 and 5 in Marketing Management • Marketing Myopia (HBR R0407L‚ by Theodore Levitt) Week 3 Connecting with Customers • Customer Satisfaction and Loyalty • Analyzing the Market Case: • Bora in China (developed by Yiping Song) Readings:
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Lane Keller Recommended Articles: 1. What are brands good for? By Niraj Dawar‚ MIT Sloan Management Review‚ October 1‚ 2004‚ 9 pages. 2. Branding in the digital age by David Edelman‚ HBR‚ December 1‚ 2010‚ 9 pages. 3. The one thing you must get right when building a brand by Patrick Barwise‚ Sean Meehan‚ HBR‚ December 1‚ 2010‚ 6 pages. 3 BRAND IDENTITY & BRAND PERSONALITY Essential Reading Chapter 3 of Building Strong Brands by David Aaker Chapter 4 of Building Strong Brands by David
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t 9/2/2556 For g et the Pr oduct Life Cycle Concept! - Har var d Business Review Harvard Bus ines s Publis hing: For Educators | For Corporate Buyers | Vis it Harvard Bus ines s School January 1976 Forget the Product Life Cycle Concept! by Narim an K. Dhalla and Sonia Yus peh Comments (0) Suppos e a brand is ac c eptable to c ons umers but has a few bad y ears bec aus e of other fac tors —for ins tanc e‚ poor advertis ing‚ delis ting by a major c hain‚ or entry of a “me-too” c
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STEPHEN M. ROSS SCHOOL OF BUSINESS WINTER 2007 M609: Designing and Managing the Sales Team Follett Carter E-mail: fcarter@umich.edu Phone: (415)336-8622 M (734)222-0089 H (239)395-3244 H Class hours: Tuesdays‚ 7:00-10:00pm‚ Ann Arbor Office Hours: before and/or after class by appointment Conference calls also possible Textbook: Assembled readings and case studies Course Description The objectives of this course are to improve your understanding
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The first is mutual respect. The mentor must be respected by the protégé for their knowledge and accomplishments. In turn‚ the mentor must respect the protégé’s desire to learn (HBR‚ 2004). The reputation that the protégé has within the company can also influence this level of trust. In any pairing there must be a logical fit. The mentor must have knowledge and insights that the protégé seeks. These skills might include learning
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HBR Case Study BY JON HEALEY COMMENTARY BY RICHARD L. TRUMKA‚ RICHARD B. FREEMAN‚ AND JEFFREY ANDERSON The Knowledge Workers’ Strike How much leverage do unions have in a bad economic climate? THE CHROME AND GLASS FACADE of Detonation Media’s headquarters in Mountain View‚ California‚ gleamed in the warm April sun. On the broad front terrace‚ a crowd of camera-ready demonstrators from the Software Engineers Guild milled about and chanted: “No deal‚ no code‚ no games!” The protesters toted
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Cottle-Taylor has three product categories in order to reach their three market segments: 1) Low-End Manual‚ 2) Mid-Range Manual‚ and 3) Battery-Operated. The manual toothbrush designs include “a variety of colors; all styles included rubber grips” (HBR 6). In the Low-End category Cottle-Taylor produced 5 different products with varying characteristics ranging from soft bristles‚ to flexible necks for minimal gum irritation‚ to kid sized brushes. This category contains a basic toothbrush with no
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Cultural Intelligence Article 1. Define cultural intelligence. What are the three sources of cultural intelligence? Cultural Intelligence is a person´s ability to somehow understand non-verbal communication in a foreign setting just as locals would do. It is also capability to adopt and use these gestures. People who tend to be more detached from their naturel setting are more likely to easily adopt the foreign body language. The three sources of cultural intelligence are following: Head – cognitive
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Acrobat - Vista rápida de PCP de Souza Chimenti - Artículos relacionados Sony PlayStation 3: Game Over? Harvard Business School Case 9-508-076 . Rochet‚ J.-C.‚ & Tirole‚ J. (2003). Platform Competition in Two-Sided Markets. HBR CASE STUDIES - Find PDF Books findpdf.net/.../hbr-case-studies-Sony-PlayStation... - Traducir esta página
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washing techniques will help reduce the spread of infection in health care organizations. At HBR hospital where I currently work‚ the significance of proper hand washing techniques is emphasized over and over to all the health care professionals that work in the hospital. Hand hygiene is the key to infection prevention and control. Below is a step by step guide of proper hand washing technique enforced by HBR hospital. 1. Wet hands before applying soap. 2. Scrub with friction for fifteen seconds
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