General Manager The Hotel Manager is responsible of managing the daily property operations of the hotel on a day to day basis. They coordinate‚ direct‚ and manage the staff and everyday hotel operations to achieve profitability‚ guest satisfaction and efficiency while maintaining standards set by the company. They will try to provide the best possible experience for the guests and employees. They may also develop an annual business plan to ensure the highest standards of professional services to
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Case Study —— Service Quality at the Excelsior Hotel Kristen Adams had recently transferred to the Excelsior Hotel to improve the level of customer service. She had been with the company for five years and had been quite successful in improving the level of customer satisfaction at the two previous hotels to which she had been assigned. Kristen knew that the Excelsior was going to be a real challenge. The mix of business was 60 percent individual transient guests and 40 percent group business
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Commerce Bank INDUSTRY: Banking SERVICE: Checking Accounts & Loans COMPANY/BRAND: Commerce Bank SOURCE: HBS Premier Case Collection WRITTEN BY: Frances X. Frei‚ Corey Hajim PUBLICATION DATE: Dec 02‚ 2002 PROD. #: 603080-PDF-ENG Reader’s comments would be much appreciated and replied to!!! Analyze Commerce Bank’s service delivery system prior to ‘Retailtainment’. Base your analysis on the following heads: Service Offering Funding Mechanism Employee Management System
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AEROSPACE ENGINEERING Components Of Aerospace Engineering Aerospace engineering deals with design and manufacture of aircraft or spacecraft structures‚ craft guidance systems‚ control and navigations systems‚ developing tools for communication and finally the production of the aircraft or spacecraft. Each of these areas of aerospace engineering is crucial for efficient functioning of the aircraft or spacecraft. Hence‚ aerospace engineering has been divided appropriately and knowledge is imparted
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Industry Overview Aerospace and defense manufacturers develop aircraft and spacecraft for the commercial sector‚ and military aircraft‚ spacecraft‚ missiles‚ tanks‚ and other products for the United States and other militaries. Nearly half of the aerospace and defense industry’s revenue comes from the latter half of the equation. Within the United States‚ there is only one major aircraft manufacturerBoeing. Its only domestic rival‚ McDonnell Douglass‚ was swallowed up by the maker of 747s in 1997
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Satellite imagery The first images from space were taken on the sub-orbital V-2 rocket flight launched by the U.S. on October 24‚ 1946. Satellite imagery consists of images of Earth or other planets collected by artificial satellites. History[edit] The satellite images were made from pixels. The first crude image taken by the satellite Explorer 6 shows a sunlit area of the Central Pacific Ocean and its cloud cover. The photo was taken when the satellite was about 17‚000 mi (27‚000
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INTRODUCTION For three decades‚ satellite communications have been used for public switched telephone network (PSTN) and video broadcasting applications. However‚ with daily technology advancements made in society and the requirement for global data connectivity‚ satellites are increasingly being used to provide data communication links at all data rates ranging from 64 Kbps to 155 Mbps (Buchsbaum). Wireless technology allows data to be sent out into space to a satellite and back to earth to provide
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1 SATELLITE COMMUNICATION – AN INTRODUCTION Contents 1.1 Introduction 1.2 Basics 1.3 Applications of Satellites o Weather Forecasting o Radio and TV Broadcast o Military o Navigation o Global Telephone o Connecting Remote Areas o Global Mobile Communication 1.4 Frequency Allocation of Satellites 1.5 Types of Orbits o GEO o LEO o MEO o Sun Synchronous Orbit o Hohmann Transfer Orbit o Prograde Orbit o Retrograde Orbit o Polar Orbits 1.6 Examples o INTELSAT o U.S. Domsats o Polar Orbiting Satellites
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become an aerospace engineer. Right now becoming an aerospace engineer is my so called “Dream Job”. I think that becoming an aerospace engineer sounds very fascinating. Although becoming an aerospace engineer is not an easy task. All the steps that are necessary to complete to become an aerospace engineer are very hard and very demanding. For instance‚ you have to go to a good college to get proper education on aerospace engineering. You can’t go to some technical school for aerospace engineering;
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My will to become an aerospace engineer comes indirectly from my father. Not that he is an aerospace engineer himself but because he gave me the love of space. Indeed‚ my father is a formal civil engineer and he spent a big part of his engineer’s career to build runways for airports. He used to take me with him on his workplaces when during my childhood. There were many planes taking off and that fascinated me. later‚ when I was eleven years old‚ he took me with him in a small plane to show me how
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