P2 Communication is a cycle because when two people communication they need to check their ideas and understand each other. Good communication process involves checking and understanding active listening. According to Argyle‚ skilled interpersonal interaction (social skills) involves a cycle in which you have to translate or decode what other people are communicating and constantly adapt your own behaviour in order to communicate effectively. (Stretch‚ 2010‚ pg.18) Argyles stages does apply
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awareness‚ influence behavioural/attitude change Build Relationships – Based on CRM which is used to identify customer needs and wants‚ not database which simply tries to sell more. Changes In Marketing Communication Practices Reduced dependence on mass media Increased reliance on focused communication methods Increased demands on communication suppliers Increased efforts to assess marketing communications ROI (profit to investment ratio‚ used to assess if changes needed to Marketting Comms)
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Six barriers to effective communication The way we communicate affects our ability to get along with other people. We can fall into common traps which prevent us from communicating effectively. Read about these six barriers to communication and think about whether you allow them to block your communication with other people. 1. Non-listening Are you really listening‚ or just waiting to talk? Active listening involves helping the other person to speak by using attentive body language and encouraging
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Characteristics of Mass Communication 1. Message produced in complex organizations The first characteristic of Mass Communication is message produced in complex organization. It means that message produced and implemented throughout an orgaization. The process used for defined and produced the message depends on how large and how complex the organization is. In a larger organization‚ a planning session may provide valuable insights from your employees and will help to ensure widespread agreement
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Chapter 6 Modes of Entry Non-exporting modes of entry h Three main non-exporting modes of entry non- • Licensing (including franchising) • Strategic Alliances • Wholly owned manufacturing subsidiaries Three modes of entry Host Country Home country LICENSING Blueprint : “how to do it” Ho st WHOLLY-OWNED SUBSIDIARY A replica of home Host County Co un try STRATEGIC ALLIANCE (J.V.) A “joint effort” 1 The Impact of Entry Barriers h The non-exporting modes of entry
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fragmentation and the increasing communication options in recent years have contributed to the clutter the world is experiencing today. This has lead marketers to integrate their marketing communication tools in order to break through the barrier of noise and reach the target market‚ “marketing overload is forcing corporations to shout even louder” (keller 2001). In 1993 Shultz‚ Tannenbaum and Lauterborn introduced a new concept called Integrated Marketing Communication (IMC). This concept has generated
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IMC‚ brand communications‚ and corporate cultures Client/advertising agency co-ordination and cohesion Lynne Eagle‚ Philip J. Kitchen. European Journal of Marketing. Bradford: 2000. Vol. 34‚ Iss. 5/6; pg. 667 Abstract (Summary) The concept of integrated marketing communication (IMC) has received considerable coverage in the literature‚ but even its most ardent supporters have noted problems in translating the concept into reality. Reports on an extensive two-phase study of the New Zealand advertising
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CHAPTER 17 International Marketing Communication International marketers face many challenges related to different cultures‚ languages‚ and level of economic development. Adapting brand messages while at the same time maintaining strategic brand consistency requires a delicate balance. Cross-functional planning becomes all the more important when brand messages are being sent across national borders. This chapter discusses about international marketing and global marketing. Companies that market
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Introduction: Entry Modes: How are Mergers and Acquisitions different? The mode of entry is a fundamental decision a firm makes when it enters a new market. The mode of entry affects how a firm faces the challenges of entering a new country and deploying new skills to produce and/or market its products successfully. A firm entering a foreign market faces an array of choices to serve the market. According to Johnson and Tellis 2008 the entry mode choices can be grouped in 5 classifications: 1. Export:
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Syllabus Integrated Marketing Communications (IMC4) 2012-2013 Lecturers: drs. Mark Li Fo Sjoe M.LiFoSjoe@hhs.nl Requirements: 1. Class participation: Minimal 80%. 2. Test Case/Project with 4 graded assignments 3. Class case/Group Presentation (Pass/Fail) 4. Final exam Test period 4 Assumed level of foreknowledge: MKT-1 (Kotler‚ Principles of Marketing) or any other Introduction to Marketing course Literature: Integrated Advertising‚ Promotion‚ and Marketing Communications Clow & Baack‚ 5th global
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