PUTTING THE SERVICE-PROFIT CHAIN TO WORK “When companies put employees and customers first‚ their employees are satisfied‚ their customers are loyal‚ their profits increase‚ and their continued success is sustained.” Harvard Business Review‚ March-April 1994. There is growing number of companies that includes Banc One‚ Intuit Corporation‚ Southwest Airlines‚ ServiceMaster‚ USAA‚ Taco Bell‚ and MCI know that when they make employees and customers paramount‚ a radical shift occurs in the way they
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In my eyes‚ a president arrives in Washington with an agenda and is either successful or unsuccessful in implementing that agenda. So‚ the American president who I had thought was most effective in office at the time was Abraham Lincoln. Abraham Lincoln had entered office at a bad time. There was slavery at the time that he was elected. Half of the nation that had elected him was so mad at him for what he had done. Abraham was trying to fight for black rights‚ but the others didn’t seem to
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Is Imprisonment an effective way of dealing with most violent offenders? “It is said that no one truly knows a nation until one has been inside its jail. A nation should not be judged by how it treats its highest citizens‚ but its lowest ones.” [Nelson Mandela] Brief History on Crime and Imprisonment Throughout history‚ people within organised communities and societies were amongst few if not many that would affront the rules and regulations of these communities
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Thomas Paine: The Most Effective Leader “These are times that try men’s souls.” This quote is one of the most famous in American history‚ written by the illustrious Thomas Paine. This quote is from one of his most famous pamphlets‚ "The American Crisis". This quote is only the beginning of the lasting impact Thomas Paine has made on not only the U.S‚ but on the entire world. He truly is the most effective leader. Thomas Paine‚ as many of you know‚ has written many pamphlets. “Common Sense”‚ “The
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stimulating the people’s behaviour can be - * desire for money * success * recognition * job-satisfaction * team work‚ etc | One of the most important functions of management is to create willingness amongst the employees to perform in the best of their abilities. Therefore the role of a leader is to arouse interest in performance of employees in their jobs. The process of motivation consists of three stages:- 1. A felt need or drive 2. A stimulus in which needs have to be aroused
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old enough; you throw your own parties and treat your friends with appetizers and glasses of cold beer. But when you have your birthday as a child‚ your parents invite your friends over for snack time‚ and you have yema‚ an egg yolk flavored cake. Most of your life your birthdays will be low-key celebrations‚ but for girls they have one major birthday. In Latin American cultures‚ the transition from girlhood to womanhood is a special time‚ not only for a girl herself‚ but also for her family and
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with " the most important investment for a company is to spend money to improve the work skills of its employees. In contemporary society‚ high level employees paly an indispensable role in the rapid development of companies. Therefore‚ Form where I stand‚ devoting money to improvement of its’ employees has been the most important investment for a company. First of all‚ skilled employees‚ to a large extent‚ are conductive to reduce a large amount of cost in companies. They employees who are well
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Signal Integrity Considerations for High Speed Digital Hardware Design White Paper Issue: 01‚ 11th November 2002 Mick Grant‚ Design Engineer Abstract As system clock frequencies and rise times increase‚ signal integrity design considerations are becoming ever more important. Unfortunately many Digital Designers may not recognise the importance of signal integrity issues and problems may not be identified until it is too late. This paper presents the most common design issues affecting signal
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Vulnerability Assessment Scan Using Nessus Course Name and Number: CIS175 Fundamentals of Information System Security Student Name: Instructor Name: Lab Due Date: Lab Assessment Question & Answers 1. What is the application Zenmap GUI typically used for ? Describe a scenario in which you would use this type of application? Zenmap is the official graphical user interface (GUI) for the Nmap Security Scanner. The application is a multi-platform‚ which feature an free and open source application
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bases that can help neutralize the stomach and ends heartburn. GENERAL NEUTRALIZATION EQUATION: Acid + Base = H2O + NaCl HCl + NaOH = water + salt Purpose The purpose of this experiment was to compare and see which brand of antacid is the most effective for neutralizing acid and whether or not price can
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