Measuring & Managing Customer Satisfaction “The Long Case” Discussion Questions 1. Describe Enterprise’s basic operating model at the branch level. What competitive advantages does it provide? What might be the disadvantages of the model? Size: Enterprise branches are designed to operate like small‚ local businesses Structure: scientific management every lines employees focus on their own task Meet performance targets Ensure quality of products & services. Updated structure:
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action separately and the effects that arise from it. Act utilitarianism‚ the most common form used in many circumstances‚ looks at the consequences of each individual act and calculate utility each time the act is performed (Hinman‚ 24). Act utilitarianism works out the benefits before taking a morally right action. Rule utilitarianism looks at the consequences of everyone follow a particular rule and calculates the overall utility of accepting and rejecting
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............................17 BIBLIOGRAPHY..........................................18 EXHIBITS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. U.S. Car Sales For Major Manufacturers (1973 - 1983) Number of Dealerships VS. Principles(1979 - 1989) Breakdown of Total Sales Net Profit as a % of Sales Gross Profit as a % of Sales Now Car Sales - Hamilton County Ohio "Sweat Mountain" News Break Stats Small and Average Size Dealership Organizational Charts Large Size Organizational Chart Market
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The reasons and the consequences of globalization Nowadays the process of globalization involves the majority of countries throughout the world. As any other occurrences‚ it has reasons and entails consequences‚ which can be as useful for some countries as destructive. The globalization in a general word sense is known to be the process of the world economic‚ political and cultural integration and unification [10]. I am going to use the term in this aspect. What factors have given occasion
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Informative Speech Speech 4 - Informative Speech We’ve got a gang of clueless bozos steering our ship of state right over a cliff‚ we’ve got corporate gangsters stealing us blind‚ and we can’t even clean up after a hurricane much less build a hybrid car. But instead of getting mad‚ everyone sits around and nods thei Premium878 Words4 Pages
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Faith Lowe Oct. 20‚ 2011 Should Cars be Equipped with Breathalyzers? According to information from the National Highway Traffic Safety Administration‚ there are approximately 17‚000 people killed by drunk drivers every year. Drunk drivers whose alcohol level is above .08. Most drunk drivers involved in fatality crashes are repeated offenders. In fact nearly half of the fatal crashes were cars driven by drunk drivers with a suspended license. They often slip through the cracks with a slap
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Hybrid cars: Corrected Abstract: A hybrid car‚ also known as an HEV or hybrid electric vehicle‚ is an automobile that is powered by two sources; an internal combustion engine‚ and an electric motor. HEV’s need plugs‚ as they are amply charged by the movement of the wheels and storing the kinetic energy that is generated through a process called regenerative braking. cars have been accepted as a solution to the current pollution problems that we face‚ as they offer lower emissions than gasoline
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Repulsorlifts were used in the study to find out if they can be used to replace the wheels of a conventional car. It was hypothesized that it will be able to lift a car using magnetic repulsion forces. The different magnets were tested individually with the usual tests for magnetic strength‚ size‚ and temperature increase‚ which were done in the preliminary testing. The prototype road and car were then constructed based on the specifications that had been identified after the preliminary testing. The
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Electric Vehicle Electric vehicles use electric motors to drive their wheels. They derive some or all of their power from large‚ rechargeable batteries. All-electric EVs‚ where the battery is the only power source. Most current (non-luxury) models have a quoted range of 80-120 miles (130-190 km). In practice‚ range varies according to driving style‚ terrain and the use of auxiliary equipment such as heating/air conditioning. Electric Vehicle Component Type of Electric Vehicle Battery electric
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"Chasing Cars" is the second single from Snow Patrol’s fourth album‚ Eyes Open. It was recorded in 2005 and released on 6 June 2006 in the US and 24 July 2006 in the UK as the album’s second single.[1] The song gained significant popularity in the US after being featured in the second season finale of the popular medical drama Grey’s Anatomy.[2] It became notable as one of the songs that revealed the impact of legal downloads on single sales in the UK. The song is Snow Patrol’s biggest-selling
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