Unit 7(TC) 1.1 Explain how an employee’s self presentation can affect a customer’s opinion of the individual and their organisation Customers form negative or positive impressions of employees based on the employee’s self-presentation for example if the employee is using an aggressive tone of voice it suggests that they are unwilling to help the customer. However‚ if the employee is thanking the customer for their enquiry it makes the customer feel special. Customers also form negative or positive
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1 Outlining an Essay Why Outline? Just because you have composed a thesis statement1 doesn’t mean that you are ready to start writing your essay. Outlining your ideas will help you see the structure of your main points and sub-points clearly. Outlining will also help you check the logic and completeness of what you will be writing‚ revealing any gaps‚ repetition‚ or illogical steps in the development of your essay. Outlining your essay will also help you manage your time more efficiently – you
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Ziyin Zhou PHL 248 4/19/2015 Deontology ----- A Better Ethical Theory in Business World When it comes to talk about the ethical theories applying to the business world‚ deontology and utilitarianism are the two most debatable ethical theories that people may discuss. A majority of people may think that utilitarianism is more useful for understanding and addressing ethical issues in business since it focuses on the outcomes of every action. However‚ for me‚ I am a big supporter of deontology
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Two things I would change in the world The world has become a chaotic and a challenging place to live in. It is tough to choose only two things that the world should change‚ that’s why I am a strong believer of chain reactions. It was in 1913‚ when Max Bodenstein‚ a German chemist‚ first introduced this idea. What about changing something relatively small to achieve a bigger and major change in this enormous world? It is common knowledge that environmental problems are getting worse every
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Lisa Wilson Strick’s article “What’s So Bad about Being So-So?” states that‚ in today’s society‚ people are too serious to the point that no one does things just for fun‚ but only for competition. There are children who are acting like grown adults instead of children because they are so stressed out about being the best in everything that they do. Friendships are being ruined because no one is safe from today’s competitive edge. Strick’s article tries to instill the thought that we need to go back
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A Case Study Growth of tourism rate in Hongkong made by Disneyland I. INTRODUCTION As one of the world’s leading international financial centres‚ Hong Kong’s service-oriented economy is characterised by low taxation‚ near-free port trade and well-established international financial market. The currency‚ the Hong Kong dollar‚ is legally issued by three major international commercial banks‚ and pegged to the US Dollar. Interest rates are determined by the individual banks in Hong Kong
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Paris is Burning 1. I would argue that the group of poor gay minorities‚ like the people in the ball‚ is a subculture in itself. This group is a subculture of the gay culture. The distinguishing aspects of the group are that they are poor‚ gay‚ and minorities. Another distinguishing aspect is that members of this subculture are typically outcasts. They have been rejected by family members‚ friends‚ and American society as a whole. “It’s hard to imagine a more outcast group in American society
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Importance of Margins In the short essay "In Praise of Margins" Ian Frazier defines marginal people‚ places‚ or activities as "... the ones that don’t quite work out" (58 Frazier) since they are insufficient to meet the standards of the economic world. However‚ Frazier shows he values marginal activities and places because they allow people to be themselves without the worry and judgment. For Frazier and his friends‚ they viewed "The woods" (56 Frazier) as their place of margin Often times society
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MF 820: Management of Financial Institutions Hong Kong Disneyland Finance Ron Shell Jiang Jiang Zhaojie Wang On August 10th 1999‚ Disney awarded the sole mandate to Chase Manhattan Bank for the Hong Kong Disneyland financing of HK $3.3 Billion. We believe this decision was beneficial for both parties. For Chase‚ the rewards included underwriting fee‚ interest payments‚ being a part of a big loan-financing project in Asia and developing networks and relationships with Asian governments
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The article‚ “Better Health for Everyone: Health Care in Two Worlds” revolves around the central idea of the difference between health care available to the wealthy and the poor. Every Nation in the world has access to health care for its people. However‚ some of the Nations are rich while some are not. This brings huge difference in their health care system. As a result‚ for different worlds‚ the idea of better health care is different. ONE EARTH- TWO WORLDS OF HEALTH This world consists of rich
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