Applied Marketing Module Code: 26148 Assignment Title: Hang Seng Bank Module Tutors: Ronnie Sit Student ID: 201000591 201000542 201000492 201000530 201000534 201000591 201000522 Submission date: 21/03/2011 Content Executive summary 3 Service blue print of Hand Seng Bank 4 Stengths and Weaknesses of HSB service blueprint 6 Customer Benefits 7 Relationship Marketing 13 Limitation and Recommendation 17
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On the Use of Customer Relationship Management (CRM) in the Banking Industry: A Qualitative Cross-Case Analysis between the Banks in Pakistan and the UK A thesis submitted to The University of Manchester for the degree of Doctor of Philosophy In the Faculty of Humanities 2010 Shahzeb Ali Malik Manchester Business School Contents LIST OF FIGURES AND TABLES 10 ABSTRACT 12 DECLARATION 13 COPYRIGHT STATEMENT 14 LIST OF ABBREVIATIONS 15 ACKNOWLEDGEMENTS
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0 ORIGIN OF ATM IN NIGERIA Automated Teller Machines (ATM) was introduced into the Nigerian market in 1989‚ as a matter of fact‚ the very first ATM in Nigeria was installed by National Cash Registers (NCR) for the defunct Societe Generale Bank Nigeria (SGBN) in 1989. 2.1 BANKS AND ATMS Banks in the country are now adopting Self Service (ATMs) technology because it is cost effective in the long run. System in Nigeria In the past few years‚ Nigerian banks and the financial services industry in
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OF H.D.F.C. BANK" is the outcome of my own work & I also declare that this report is my original work and no part of this has been published or submitted to anybody or any university by any one for the award of any other degree/ diploma. Vipin Upreti ACKNOWLEDGEMENT It is a matter of great explanation and ecstasy for me to present my research project report the topic " LOAN SCHEMES AND CAR RECOVERY PROCEDURE OF H.D.F.C. BANK" I offer my
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1.1 Introduction Modern commercial banking‚ in its present form‚ is of recent origin. Though bank is considered to be an ancient institution just like money. Its evolution can be traced in the functions of money lender‚ the goldsmiths and the merchants. A bank has been often described as an institution engaged in accepting of deposits and granting loans. It can also be described as an institution which borrows idle resources‚ makes funds available to. It does not refer only to a place of tending
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A central bank is the public authority that oversees all financial institutions and implements monetary policy. The Bank of Canada is Canada’s central bank. Monetary policy is how The Bank Of Canada controls inflation and the business cycle by monitoring and changing the amount of money being circulated in the economy and regulating both interest and exchange rates (Parkin‚ 2003). The Bank of Canada plays a great role in chartered banks. One of the tools that the Bank of Canada uses to implement
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Analysis of ICICI Bank and its comparison with HDFC Bank 1|Page Contents Profile of the banks……………………………………………………………………………………….3 Financial Analysis of the two banks …………………………………………………………………... 4 Growth Strategies that ICICI bank can adopt…………………………………………………………9 Strategic Analysis………………………………………………………………………………………..10 Recommendations……………………………………………………………………………………….13 2|Page 1. Profile of the banks ICICI Bank ICICI Bank is India’s second-largest bank and offers a wide
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INFORMATION TECHNOLOGY & BUSINESS Production and Operation Management Group Project Topic : Permata Bank Major : Management Intake : 2009 Class : Leeds By : Henny Valentine Wijaya (Group Leader) Renova Lie Janny Tri Suci Vivi Chandra Yussy CONTENTS 1. Company Profile 2.1. History 2.2. Address 2.3. Excellence Story of Permata Bank 2.4. Product & Services Offered 2.5. Organization Structure 2.6. Description of
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EXECUTIVE SUMMARY Commercial banks occupy a dominant place in the money market. They‚ as a matter of fact‚ form the largest component in the banking structure of any country. They are the oldest‚ largest and fastest growing financial institutions in India. They are profit making institutions‚ dealing in money and credit. Commercial banks play a major role in the growth and development of the country due to the modern organization and functioning‚ huge funds and wide network all over the country
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Daiwa Bank Bank Management Report Contents Introduction Daiwa Bank‚ previously known as the Osaka Nomura Bank‚ was founded by Tokushichi Nomura in 1918. The bank operated both trust and regular banking services‚ and its core business focus on providing financing to small but promising companies. In 1926‚ its growing securities division was spun off to create Nomura Securities‚ and Osaka Nomura Bank was subsequently
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