Case 1 Southwestern University’s Food Service Southwestern University (SWU)‚ located 30 miles southwest of the Dallas/Fort Worth metroplex‚ has witnessed tremendous growth in its football program (see Southwestern University: A‚ in Chapter 4). With that growth‚ fueled by the hiring of legendary coach Bo Pitterno‚ has come more fame‚ the need for a bigger stadium‚ and more complaints about seating‚ parking‚ long lines‚ and concession stand prices (see Southwestern University: C‚ in Chapter 6).
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Casey Boland Chapter 6 Southwestern University Case 1. Number of Complaints (Responses receiving a C‚ D‚ or E) 175 170 150 118 115 95 55 55 41 35 1009 Seating Speed of Service Printed Program Concession Prices Traffic Season Ticket Plans Parking Entertainment Ticket Pricing Selection of Foods Total Pareto Chart 200 180 160 140 120 100 80 60 40 20 0 The Pareto Chart was used to analyze TQM. Calculating the number of complaints receiving a bad grade (C‚
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Food and Beverages at Southwestern University Football Games The total fixed cost per game includes salaries‚ rental fees‚ and cost of the workers in the six booths. These are: Salaries $20‚000 Rental fees 2‚400 $2 $4‚800 Booth worker wages 6 6 5 $7 $1‚260 Total fixed cost per game $20‚000 $4‚800 $1‚260 $26‚060 The cost of this allocated to each food item is shown in the table: Percent Allocated fixed Item revenue cost Soft drink 25% $6‚515 Coffee 25% $6‚515 Hot dogs 20%
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Since the 1920’s‚ professional football‚ basketball‚ baseball‚ have become much more popular in the United States‚ however they have not yet been able to rival college footballs popularity in terms of attendance and revenue. One indicator of college football still being the most popular sport in the United States is game attendance. Some college football programs regularly have more than 100‚000 fans in attendance. In fact‚ in 2011 a regular season game between The University of Michigan and Notre
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Management Science Prof. Dennis Berino April 3‚ 2012 Case Study Southwestern University Traffic Problems Submitted by: Bullen‚ Nino Joseph Comandao‚ Isaac Donato‚ Anna Rica I. Background Southwestern University is experiencing an increased interest in its football program since it hired a big-name coach. As such‚ there have been increased sales in their season tickets. This increase in sales has also increased the traffic problem of the town which is also
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1. Fixed costs per game include $20‚000 food service salaries‚ $4‚800 to cover costs of 6 concession stands (this includes electricity‚ hot water‚ and security)‚ $1‚260 in hourly wages for 36 concessionaires. Total fixed costs per game: 20‚000 + 4‚800 + 1‚260 = $26‚060 2. Soft drink sales need to cover 25% of fixed costs‚ or $6‚515 Coffee sales need to cover 25% of fixed costs‚ or $6‚515 Hot dog sales need to cover 20% of fixed costs‚ or $5‚212 Hamburger sales need to cover 20% of fixed
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I. Company Background Southwestern University (SWU) is located in Stephenville‚ Texas. They have recently hired a new well-known football coach and because of this‚ they are expecting an increase in their fan base for this sport. Their season ticket sales have gone up‚ meaning more revenues‚ however‚ this also means increase in customer complaints due to traffic problems whenever there’s a game. Dr. Marty Starr‚ SWU’s president‚ has asked University Planning Committee to see how they can solve
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SOUTHWESTERN UNIVERSITY (A) I. STATEMENT OF THE PROBLEM: What should Hill Construction do to ensure that the construction of the first class stadium of Southwestern University will not exceed 270 days? II. OBJECTIVES: General: To come up with a plan of action that will guarantee the completion of the stadium on or before the start of 2010 opening game Specific: To come up with an alternative course of action that will not just meet the required period‚ but will also take into consideration
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Southwestern University: (A) Southwestern University (SWU)‚ a large state college in Stephenville‚ Texas‚ 30 miles south of the Dallas/Fort Worth metroplex‚ enrolls close to 20‚000 students. To bolster its chances of reaching number-one ranking in the Big Eleven Conference‚ in 2003‚ SWU hired the legendary Pitterno as its head coach. One of Pitterno’s demands on joining SWU had been a new stadium. After the 6 months of SWU administrators’ study‚ Dr. Joel Wisner‚ president of SWU‚ had reached a
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Term Project Part II Southwestern University EOQ – 2006 My suggestion for Maddux would be to place his order with First Printing for both the programs‚ and the inserts. For the programs‚ Maddux should base his order on D=300‚000. He should order 31‚622 programs each order. This will equate to ten orders placed throughout the season‚ saving him over $45‚000 compared to Quality Printing‚ and only cost him an extra $2‚500 in pick-up costs. For the inserts‚ Maddux should base his order on D=250
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