Public Relations and Crisis Management Hung Fook Tong Table of Contents Executive Summary 2 Define and Explain the Crisis 3 Crisis Management Concepts and the Crisis 4 Crisis Management Strategies and Communication Strategies - Actual 5 Executive Summary This report critically defines‚ analyzes and provides recommendations on a recent crisis Hung Fook Tong (HFT) has encountered‚ product deficiency. Through crisis management concepts‚ communication strategies this report will show what
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Tylenol Chemical Formula: C8H9NO2 Molecular Weight: 151.16 Macroscopic Appearance: Acetaminophen is a white‚ crystalline powder What Tylenol is? Tylenol is an anodyne used for relieving mild pain‚aches and assuaging fever.Acetaminophen basically belongs to a category of drugs known as analgesics (pain relievers) and antipyretics (fever reducers). What the chemists say? Some chemists hold the opinion that this medicine may only be utillized for cure of inflammation‚but their claim is somewhat
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Public relation (PR) of Heineken From all the study we know that Heineken has done very well marketing‚ and marketing is connecting to public relation real tight. Here we are going to introduce the public relation of Heineken. From the article I read on the Internet‚ there are 3 lessons we could learn from Heineken: 1. Expect the unexpected and create an escalation plan. 2. Talk like a human. 3. Defend ‘til the end! 1. Expect the unexpected and create an escalation plan. Part of
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the iPhone when the product is ready for pickup. The target public is consumers as well as retail establishments that are aligned with the iPhone Maxx technology. Retail establishments in which Apple is in discussion with are McDonalds‚ Subway‚ New York Metro Transit Authority (MTA)‚ Bay Area Rapid Transit (BART)‚ and Best Buy. Analysis of PR campaign and Marketing There is a distinct difference between marketing and public relations; however‚ integrating both today has become a critical tactic
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Tylenol Tampering Mitchell Leon‚ ‘Tylenol Fights Back’. 1983 On Thursday‚ September 30‚ 1982‚ reports first began to filter into the headquarter of Johnson & Johnson that people had died in Chicago after taking Extra Strength Tylenol capsules laced with cyanide. The product‚ manufacture by McNeil Consumer Products Company‚ a subsidiary of Johnson & Johnson‚ held 35 percent of the analgesic market accounted for approximately 7 percent of Johnson & Johnson’s total sales and 15 to 20 percent of its
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Introduction to Public Relations What is Public Relations (PR) Public relations (PR) is the way organisations‚ companies and individuals communicate with the public and media. A PR specialist communicates with the target audience directly or indirectly through media with an aim to create and maintain a positive image and create a strong relationship with the audience. Examples include press releases‚ newsletters‚ public appearances‚ etc. as well as utilisation of the world wide web. PR and
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Successful public relations campaigns no longer have to stop at billboards‚ store greeters and newspapers. In this age of social networking‚ media and technology‚ there are numerous opportunities to explore various methods of implementing effective public relations campaigns and a variety of companies have been capitalizing on these different methods. Following‚ you will see examples of employing the Internet‚ nature and a host of other methods in order to catch the eye and attention of consumers
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What Are The Functions of Public Relations? Community Relations. Any organization must be seen as a good community citizen and should have the goodwill of the community in which it operates. An effective community relations program will need to be continuing and comprehensive. Organizations can implement various programs to improve community relations on a regular or even ongoing basis. So‚ clearly‚ one of the major functions of public relations is to bridge the business/community gap. When
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existence can depend on the degree to which its targeted "publics" support its goals and policies. Public relations specialists serve as advocates for businesses‚ nonprofit associations‚ universities‚ hospitals‚ and other organizations‚ and build and maintain positive relationships with the public. Businesses recognize the growing importance of good public relations to the success of their organizations; they increasingly rely on public relations specialists for advice on the strategy and policy of such
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The Power Of Advertising And Public Relations 6/14/2009 The Power Of Advertising And Public Relations Advertising and public relations are two very powerful tools used in communicating with the public. This essay will explain the origins of advertising and public relations‚ how they both were developed and where evolution might take these two powerful forms of communication. Before the origins of advertising and public relations are explained‚ definitions of these two powerful forms of mass
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