INTRODUCTION: Online banking is a technological advancement that has brought about such a change. The banking industry has adopted virtual banking to improve business process‚ infrastructure‚ and customer relationships. These changes have had a major impact on the banking business‚ but more transparently on the customers of online banking. The matrix measures for the improvements added by online banking can be evaluated on comparable levels of service‚ efficiency and cost satisfaction‚ for both
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An Introduction on Mobile Banking By Paramantapa Dasgupta After Internet Banking‚ Mobile Banking or M-Banking has become the buzz word in the industry. It’s a fact that Internet Banking has given a boost and has shown a successful way to consider it as a good alternative procedure against physical branch banking. Now where ever you are‚ you can access your bank account and you can do lot more things like checking your account balance‚ transfer money to some other account‚ pay your utility bills
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In the world of banking and finance nothing stands still. The biggest change of all is in the‚ scope of the business of banking. Banking in its traditional from is concerned with the acceptance of deposits from the customers‚ the lending of surplus of deposited money to suitable customers who wish to borrow and transmission of funds. Apart from traditional business‚ banks now a days provide a wide range of services to satisfy the financial and non financial needs of all types of customers from the
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combining mobile technology with other distribution channels‚ financial service providers can establish closer‚ more profitable and more stable customer relationships. It is important at this juncture to trace the genesis of mobile banking in Kenya. In 2005‚ a development agency requested for proposals from interested parties on cost effective ways of deepening Kenya’s financial sector through enhanced access to financial services and products. Safaricom‚ a mobile service provider in
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become among the countries that have a topnotch banking industry‚” said Francois Denimal‚ Sungard director for sales said. Sungard operates in 30 countries including the Philippines. Denimal said that at the rate the banks are growing‚ financial institutions have no choice but to switch to better business solutions or upgrade their existing software and hardware. Sanjay Varma‚ Sungard managing director for banks in Asia Pacific‚ said that mobile banking in the Philippines “has already taken off
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Strategy & Execution Westpac Banking Corporation May 2010 24 May 2010 Addressing customer needs is about ‘getting the basics right’ Typical Customer Service Needs • Reliable delivery of products and services • Consistent experience across channels and platforms • Easy and simple to do business with • Single and insightful view of information • Flexible and responsive to requests Transforming banks to be customer centric 24 May 2010 Jason Millett – Westpac Banking Corporation Westpac’s
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many ways‚ e-banking is not unlike traditional payment‚ inquiry‚ and information processing systems‚ differing only in that it utilizes a different delivery channel. Any decision to adopt e-banking is normally influenced by a number of factors. These include customer service enhancement and competitive costs‚ all of which motivate banks to assess their electronic commerce strategies. The benefits of e-banking are widely known and will only be summarized briefly in this document. E-banking can improve
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January 14‚ 2013 The Banking Concept of Education In the banking concept of education Freire explains how the relationship between students and teachers suffer from narrative sickness (Freire). Freire describes the bond between students and teachers as if the student is like a bank where they are the depositories and the teacher are the depositors hint the “banking concept”. Another term that stuck out to me is how he say that learning should have something to do with your past experiences
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“The “Banking” Concept of Education”: Destructive or Convstructive? After reading Paulo Friere’s essay‚ “The “Banking” Concept of Education‚” I have personally come to understand that his argument ultimately states that modern education is the chance for teacher or professors to “deposit” their knowledge into their students who submissively accept what they are taught without question. Freire believes that there is no shared knowledge between teacher and student; the path to knowledge is a one-way
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of ‘indecent pressure’ by banks‚ in terms of agency. However O’Brien changed this and banks can now claim for the wrongdoing of banks who has exercised undue influence in order for them to induce them into an agreement‚ therefore contracts made between banks and customer can be set aside on the grounds of equity. Types of undue influence The COA adopted these classifications of undue influence in BCCI v Aboody and was implemented by Lord Brown-Wilkinson in Barclays Bank v O’Brien 1993. Class
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