"The purpose of giving a positive image of yourself and your organisation when making and receiving calls" Essays and Research Papers

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    Perks of being yourself

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    Growing up your taught to be yourself. I near understand that message growing‚ I was quite the story teller. I told stories to make myself look better to people whom I assumed would be "friends" … I was a pretentious child I lied about the most unnecessary things. I recall telling this elaborate story about me going to this wild party with my grown friends‚ living the good life‚ dancing with boys and basically have a ball to the girls at my ballet class. Everything that was mentioned in the story

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    Flexibility in organization Flexibility is becoming a common world in the present world of work. Organisations find it essential to be flexible and to make its employees have the same mind set because they believe it can create organisational prosperity in terms of profit and competitive advantage. Functional flexibility is the requirement or expectation that workers will perform tasks beyond those strictly specified as their main role of function. This might entail ‘cross-working’ (performing

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    Positive Reinforcement

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    Disadvantages of Positive Reinforcement Significance Positive reinforcement at work occurs when a person is rewarded to encourage a behavior. In the workplace‚ positive reinforcement can occur in the form of praise‚ awards and recognition‚ bonuses and promotions. The most common‚ simplest form of positive reinforcement is commending someone for a job well done. Managers may dole out praise for completing a project in a timely manner‚ handling customers well‚ rising to the occasion when challenges come

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    Giving Voice To Values

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    Giving Voice to Values is a book that is innovative regarding an approach to leadership that is value-driven. The book explains how most people are always looking forward towards performing wholeheartedly at their place of work; however‚ many are the times when they are faced with a conflict of values in their work (Gentile‚ 2012). Therefore‚ at times people are forced to make certain ethical decisions when they are faced with dilemmas. At times people are aware of the right thing and they surely

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    Organisation Behaviour

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    commitment and job satisfaction are associated variables that affect organisational outcomes (Testa 2001). Organisational commitment can be define as ‘ a state in which an employee identifies with a particular organisation and its goal‚ and wishes to maintain membership in the organisation’ (Blau & Boal‚ p. 290). While‚ job satisfaction is referring to an individual’s general attitude towards their job and employee performance (McIntyre et al 2002). Research indicated there are three aspects were

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    legislations. As an individual working in a school you will need to be aware of laws and codes of conduct that affects the life of a school. These are: Data Protection Act This act is there to ensure that schools keep and use information only for the purpose that it is collected for. Education Act This is constantly been updated and gives the rights for children to have an education at a young age up to the age of 16. Special Education Needs Act (SEN) This ensures that children with special education

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    B.A/B.com .Program Semester –I National Cadet Corps (NCC)-I Total marks: 100 Unit-01 Introduction to NCC: Introduction‚ NCC Motto‚ NCC Flag‚ Aims of NCC‚ NCC organization‚ NCC Training: Institutional Training‚ Camp Training‚ Social Service & Community Development‚ Youth Exchange Programme‚ Adventure Training & Sports‚ NCC Song‚ Incentives for NCC Cadets. Unit-02 National Integration: Meaning and Importance‚ Unity in

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    LEADS A HAPPY LIFE MEANS -- Positive thinking 1) Creates the immense energy which constantly increases your capabilities‚ 2) Enhances your self-confidence‚ 3) Inspires you to work collectively‚ 4) Improves quality of your work‚ 5) Keeps you cheerful and in true physically and mentally healthy‚ 6) Increase your fidelity towards work‚ resulting in the higher productivity‚ and 7) Develops your personality. Negative thinking

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    Culture encompasses the values‚ beliefs‚ attitudes and behaviour of an organisation. Culture is how things get done in organisations. It is an intangible asset and a specific collection of values and norms that are shared by people and groups in an organization and that control the way they interact with each other and with stakeholders outside the organization. Here‚ organizational values are beliefs and ideas‚ about‚ what kinds of goals members of an organization should pursue and the appropriate

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    International organisations World Bank World Bank is to provide aid to reduce poverty in the world. World Bank provides aid‚ in the form of money or technology‚ to help LDCs to develop economically and socially. The World Bank provides loans for LDCs at low or no interest. This loan can be used by the countries to improve their level of development‚ thought projects to improve sanitation and water supply‚ or to finance vaccination and immunisation programmes. For

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