"The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls" Essays and Research Papers

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    It is very good to have vivid image of the things you want in life. A lion doesn’t hunt its prey with its eyes closed so don’t blindly chase after a dream or hope to accomplish something without putting any effort towards it. Think about the things you want in the future and weigh out the possibilities. Once you know what you want in life then you can set goals to achieve your dreams. Although some people can have a very vivid image of the life they want‚ but when things get a bit rough they lose

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    Telephone Communication

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    ASSIGNMENT SUBJECT – ENGLISH TOPIC – TELEPHONE COMMUNICATION SUBMITTED TO – SARITHA MISS SUBMITTED BY – ARIF ASHRAF S1 B.COM TAXATION DATE- 1-9-2014 About Telephone Communication Telephone communication is the transmission of information‚ over significant distances using a phone. Telephones are a point-to-point communication scheme whose most basic function is to allow two people separated by large distances to talk to each other. It is one of the most general

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    De’Andre Adams Heather Surface Writing Seminar 6 May 2014 Receiving Pay For Performance: One of the most controversial topics discussed in collegiate sports‚ is that of whether college athletes should receive compensation beyond their financial aid for the services they perform. College athletics are a major source of revenue for universities‚ yet the student athletes rarely reap the benefits of the hard work that they provide. While students are awarded scholarships for their attendance in school

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    1. Suppose you are working as an operator in a call centre in India and receiving calls from Americans and Londoners. How would you handle such calls? Ans: As an operator first thing which I would try and ask politely would be that what is the route cause of the problem of the customer and would try and give time for explaining or removing out the frustration after which the customer would then have patience in listening to what we would try and explain. As an operator I would rectify the problem

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    Be yourself

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    Each one of us is holding a different seed which will grow into a flower and if you give it important nutrition‚ your flower will bloom into your own personality. Think about a flower garden‚ it is beautiful because of the different kinds of flowers in it‚ but if there’s only one kind‚ the garden will be dull. So there’s no need to compare‚ you’ll grow into your own flower. People are always comparing others because of their ability‚ character or looks. They think if two things are different

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    Essentials Of the Telephone Etiquette [pic] VanSight A division of Synbiz Solutions Private limted #304‚ Prasanthiram towers‚ Ameerpet Hyderbad Ansdhra Pradesh -500038 Phone Numbers - +91 40 66139353/54 Website: www.vansight.com Index Essentials of the Telephone etiquette 3 Call opening 3 Inbound calls 3 Out bound 4 Getting Your Message Across for both Inbound and out bound calls. 4 P A C E 4 P positive attitude 4 A accountability 4

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    personalizing questions that may arise‚ while focusing on clarifying what one wants to communicate. Thus begins the process of physically receiving messages and the keys involved‚ which help create effective listening. Slowing down our thought process is the key to clearly expressing our opinion. Thought is a really rapid process. Our minds are capable of receiving‚ evaluating‚ interpreting and classifying thousands of bits of information simultaneously. Most of the mental digestion of our communication

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    answering a telephone are simple but they need to be continually reviewed and practiced. Following are the most basic ones‚ which should always be employed. 1. Use the three answering courtesies: • Greet the caller • State your organisation • Introduce yourself “Good afternoon‚ Accounts‚ Andrew Batt speaking” 2. Show enthusiasm when you answer. Help make the caller feel welcome A tired voice lacking in enthusiasm is very unappealing and reflects on the professionalism of your organisation. 3. Use

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    Would American’s lives be the same without having telephones‚ light‚ transportation‚ or labor laws? That’s what Americans would be missing in life without having the Industrial Revolution occurring in history. The Industrial Revolution was a time of changes from working at home to working in factories with machines and engines. There were new inventions‚ upgrades in machinery‚ railroads‚ steamships‚ and oil booms. The lives of Americans were changed during this time period from 17th century.

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    Telephone Conversation

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    The Nigerian poet Wole Soyinka uses the poem the telephone conversation to express the apathy one‚ particularly the black has‚ against Apartheid. Through an ironical dialogue over the telephone the poet criticizes the strong feeling of hatred that has arisen due to racial discrimination. The poem starts on a mild note where the poet negotiates the renting of an apartment with the landlady over the telephone. They were agreeable on the ‘price’ the ‘location’ and privacy. The price was ‘reasonable’

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