responsible party‚ and officials have committed to holding the company accountable for all cleanup costs and other damage.[20] After its own internal probe‚ BP admitted that it made mistakes which led to the Gulf of Mexico oil spill.[21] BP public relations Initially BP downplayed the incident; CEO Tony Hayward called the amount of oil and dispersant "relatively tiny" in comparison with the "very big ocean."[25] Hayward also initially stated that the environmental impact of the Gulf spill would likely
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Kasim‚ A.‚ Minai‚ B. (2009)‚ Linking CRM strategy‚ customer performance measure and performance in hotel industry Ki Lee‚ Y.‚ Heon Nam‚ J.‚ and Ah Lee‚ K. (2006)‚ What factors influence customer-oriented pro social behaviour of customer-contact employees? Journal of Service Marketing‚ 20/4‚ 251-264. Kim‚ W.G.‚ Lee‚ Y-K.‚ Yoo‚ Y-J. (2006)‚ Predictors of relationship quality and relationship outcomes in luxury restaurants Kim‚ B.Y. (2008)‚ Mediated Effects of Customer Orientation on Customer Relationship
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Labor Relations Paper With today’s labor market the threat of union organizations are not at the top of an organization’s list of priorities. By having open and honest communication is a vital strategy for effective employee and labor relations. This paper will identify how unions and labor relations impact organizations. This paper will also examine the impact of changes in employee relations strategies‚ policies and practices on organizational performance. Define union and labor relations
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Research for Legal Assignment Slide 1 Name: Topic: employees privacy being compromised by social media. Slide 2- Introduction Social Media’s growth has skyrocketed throughout the past decade‚ with estimates showing that as many as ‘1.43 billion social network users in 2012’ (Aron‚c. 2012.). With the massive increase in online users‚ come several legal implications -Introduce the privacy act -laws need to adapt with the dramatic change in social networking problem legislation that
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Safety‚ Health‚ and Welfare of the Employees Over the years‚ Government has taken great care to protect employee’s rights to take care of themselves and their families. Two of the greatest pieces of legislation passed to protect employees’ rights to themselves and their families are the Family and Medical Leave Act (FMLA) and the Occupational Safety and Health Act (OSHA). This paper will summarize the application and implication of FMLA and OSHA. The Family and Medical Leave Act (FMLA) was written
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Definitions of International Relations:- The branch of political science that is concerned with the foreign affairs of and relations among countries. International relations is an academic discipline concerned with the interactions among nations and other international entities. Trevor Taylor (1979) defines International Relations as: "A discipline‚ which tries to explain political activities across state boundaries" According to Ola‚ Joseph (1999): "International relations are the study of all
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This article writes that the gender pay gap does‚ in fact‚ exist. Pearson stated that "life choices" are not enough to make a wage gap because not every woman leaves work to care for children. She mentions how many have to be pushed out due to not being able to afford childcare or not being able to find a full time job. Also that women do not have much of a “choice" but to stay at home due to workplace and outside forces telling them what the “right” thing is. The article also mentions how mothers
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weaknesses. So they will have an increased understanding of the actions required to improve effectiveness in the future. 360-feedback has added the perspective from which performance and behaviors can be observed comparing to traditional self-evaluation. Employees can play more trust
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THE NATURE AND SCOPE OF INTERNATIONAL RELATIONS WITH SPECIAL FOCUS ON THE 20TH CENTURY DEVELOPMENTS Shreya Ranjan INTERNATIONAL RELATIONS: It is very recent‚ youngest discipline to come into existence. For quite a long time INTERNATIONAL RELATIONS or international Politics has been a sub discipline of history or political science. It became an independent entity only after the First World War. Quincy Wright (1940’s and 50’s) said INTERNATIONAL RELATIONS is not only a discipline‚ but also a condition;
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Introduction In Singapore industrial relations is important as Singapore is a hub for global activities‚ if Singapore were to be an inequitable place to work in‚ it will result in Singapore being unattractive to people to work in and firms would not be enticed to expand their business in Singapore leading to low job creation. There are various systems in place in Singapore to create an equal playing field in industrial relations. But no system is perfect‚ in the essay I would be talking about the
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