What is hospitality? * «The friendly and generous reception and entertainment of guests‚ visitors‚ or strangers * Relating to or denoting the business of entertaining clients‚ conference delegates‚ or other official visitors * “The relationship between the guest and the host‚ or the act or practice of being hospitable. This includes the reception and entertainment of guests‚ visitors‚ or strangers.” Grecan Hospitality “Hospitality was a way of honoring the gods‚ which was so essential
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Practices and Theories‚ Vol. 2‚ No. 1‚ 2012 (January)‚ e-ISSN 2247 – 7225 www.ijept.org Current and Future Trends in Tourism and Hospitality. The Case of Greece by Soultana (Tania) Kapiki Alexander Technological Educational Institute of Thessaloniki tkapiki@tour.teithe.gr Abstract. This paper identifies some of the current and future trends affecting the tourism and hospitality industry‚ including globalisation‚ guests’ safety and security‚ the importance of offering outstanding services‚ the new
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Introduction to Hospitality Miroslava Dimitrova Ph.D Accommodation sector Hospitality = Hotels + Restaurants Lodging Industry Hospitality industry: Provision of accommodation as well as food and beverage services to short-stay guests on paying basis. The Pineapple Tradition • Symbol of welcome‚ friendship and hospitality • Recognized internationally • Foundation for concept of “SERVICE” Types of Accommodation • Hotels • Farm houses (Guest houses)‚ bead and breakfast (BB)
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effectively with each of these groups help you to build positive relationship with them? Write your answer on a separate piece of paper. Colleagues Working with other colleague involves team work‚ and it’s essential that you can work well together whilst maintaining a strong professional relationship. If there is bad relationship between colleges it’s likely to affect the service we provide as practitioners. If I have a good relationship I would feel at ease to discuss issues‚ working arrangements
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Objectives 1 Methodology 1 Background to Travel Agencies 1 Definition 1 Context – The background of Travel Agents 1 Types of travel agents 2 Data collection 2 Literature review 2 Analysis of the data collection 3 Strengths 3 Weaknesses 4 Opportunities 5 Threats 5 Suggestions/Recommendations 7 Conclusion 8 References 10 Introduction Aim This report hopes to examine the impact of online booking websites on traditional High Street travel agencies. It was decided to research
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Higher Colleges of Technology Fujairah Women’s College Group Members: * Maryam Ali H00204121 * Fatima Abdullah Rashid H00205893 * Marwa Ali H00203336
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York Stock Exchange. RAY SCHULTZ * In the early 1980’s‚ Ray Schultz founded the Hampton Inn Hotels‚ which was a company in the Holiday Inn Corporation. * This type of hotel was tagged as limited service meeting the needs of cost-conscious business travelers and pleasure
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Definition Collaboration is a form of business alliance that involves individual business enterprises to work together towards achieving a common objective. These can be marketing‚ sales‚ crisis management‚ financial or any other form of business objectives. Key features of collaboration 1. Synchronous collaboration. This majorly entails online networking and instan messaging. 2. Asynchronous collaboration that include sharing of business assets like premises and information
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technological development are likely to be online booking and mobile technology‚ Customer Relationship Management (CRM)‚ smart card technology‚ online social networking‚ data security‚ Artificial Intelligence (AI)‚ self-healing technology and in-room product innovation. As online usage has soared over the last decade the internet has become a vital outlet for all retailers. Online Travel Agents The relationship between the OTAs and hotel operators has been the subject of wide debate in the industry since
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Management research in the hospitality and tourism industry Xu Cheng University of Nevada‚ Las Vegas Follow this and additional works at: http://digitalscholarship.unlv.edu/thesesdissertations Part of the Business Administration‚ Management‚ and Operations Commons‚ Hospitality Administration and Management Commons‚ and the Recreation‚ Parks and Tourism Administration Commons Repository Citation Cheng‚ Xu‚ "Management research in the hospitality and tourism industry" (2010). UNLV Theses/Dissertations/Professional
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