Exploring the hospitality industry CHAPTER 1 Characteristics of the hospitality industry - Hospitality businesses are open 365 days a year‚ 24 hours a day - Constant strive for outstanding guest satisfaction - leads to guest loyalty - leads to more profit - Services are mostly intangible - the product is for the guest’s use - not possession - only - Inseparability: - characteristic of services that makes them inseparable (1) from their means of production‚ and (2) from the customer’s experience of
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Tourism in Nepal Tourism is an organized journey to a particular place for recreation and learning. It is the hospitality industry. Everyone likes to enjoy watching beautiful places. Nepal is famous for high mountains‚ fast flowing rivers‚ green forests‚ tranquil lakes and old temples. These facts lure everyone to visit Nepal. People do not like to say consistently in a place for ever. They often visit the places of their own country or of a foreign country with eagerness to getting knowledge‚
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Australia’s Trade Links with Japan What is the link? The trading relationship between Australia and Japan is Australia’s second biggest trading partner (China being the biggest) and the third biggest foreign investor. The countries share similar values and interests; both countries are built on a democratic‚ constitutional monarchy with a parliamentary government headed by a Prime Minister and both countries have shared interests in national security. The countries’ economic interests are also
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using that product. The process of discovering and translating consumer needs and wants into product and service specification‚ creating demand for these product and services‚ and then in turn expanding this demand.” It is the performance of those business activities that direct flow of goods and services from the producers to the consumers. (Hanson‚ 2010) 1.2 Marketing strategic It is a process that can allow an organization to concentrate its resources on the optimal opportunities with the goals
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Date: l7 May 2010Submitted to: Academic office Mr. Jeroen Greven | Abstract This report comprises the concept about new innovation: “The client information system”; that we want to apply to the market for the purpose of serving hospitality industry. The report includes 6 major parts: Introduction of the product; the second part is literature preview based on the qualitative method of filtering information‚ to come up with the better possible ideas for our innovation. The next part
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IN PRESS Tourism Management 27 (2006) 1373–1385 www.elsevier.com/locate/tourman The role of community involvement and number/type of visitors on tourism impacts: A controlled comparison of Annapurna‚ Nepal and Northwest Yunnan‚ China$ Gyan P. Nyaupanea‚Â Duarte B. Moraisb‚ Lorraine Dowlerc a Tourism Development and Management‚ School of Community Resources and Development‚ Arizona State University‚ P.O. Box 874703‚ Tempe‚ AZ 85287‚ USA b Recreation‚ Park‚ and Tourism Management‚
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BUSINESS PLAN OUTLINE – INDEPENDENT TRAVEL & CONSULTING AGENCY Business Description & Strategy The tourism industry has undergone extensive growth over the last several decades. I intend to penetrate this lucrative market in a home-based venture as an independent travel agent. I will associate with travel agencies willing to work with me. I will refer business to them and for each sale‚ receive a commission fee. My business strategy will be mainly on delivering exceptional service geared
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The Future of Luxury Travel © Brown + Hudson 2011 A Global Trends Report First Findings for ILTM Asia JUNE 2011 EXECUTIVE SUMMARY What does the future hold for the luxury travel industry? Where are we headed? In order to isolate the key trends and achieve a clear view of the direction of luxury travel‚ International Luxury Travel Market (ILTM) has launched a global research project on the luxury travel industry. The objective of the research is two-fold: to identify key supply and
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The Food and Hospitality Industry has become one of the biggest employers in our state. It now has attained a much higher status in society and demands high standards of work from its employees. Employment opportunities are many‚ but eagerly sought by a vast majority of people. For this reason as in any other established business‚ interviews are conducted. Through these interviews‚ the interviewer looks for personal qualities and interpersonal skills in a prospective employee to fulfill the job requirements
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Tourism is a social‚ cultural and economic phenomenon which entails the movement of people to countries or places outside their usual environment for personal or business / professional purposes. History has taught us that people travel and engage in tourism activities in increasing numbers when several basic conditions can be met. Before people can experience tourism they usually need at least:- 1. disposable income‚ ie. money to spend on non-essentials 2. leisure time 3. tourism
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