Hospitality Management 18 (1999) 427}442 Operational issues and trends in the hospitality industry Peter Jones School of Management Studies for the Service Sector‚ University of Surrey‚ Guildford‚ Surrey‚ UK Abstract This article makes some predictions about the future by considering operational issues in the "rst part of the next century. Hospitality operations management is considered at two levels * the "rm level at which strategic operations management takes place; and the unit level
Premium Hotel Management Hospitality industry
Trade agreement between Canada and China Canada and China have a FIPA which stands for Foreign Investment Promotion and Protection Agreement which is a bilateral agreement. The purpose is to promote and protect trade between China and Canada through rules and regulations agreed by both parties. The agreement is a bilateral one so it a relationship between the two countries. This strengthens their relationship and increases their trust as trade can be smoother. Also this makes sure that these
Premium Canada United States International trade
The hospitality industry is a vast global dynamic industry which is constantly developing and expanding. Hospitality business is under increasing pressure to deliver better results and to improve revenue earnings despite difficult operating conditions in the business environment. This essay seeks to give a general understanding of operations management framework‚ also evaluate the contribution of performance measurement to the effective and efficient management of operations. The activity of managing
Premium Management Human resource management
Jeremy Worden Hospitality Illustrated in Homer ’s The Odyssey Far removed from our individualistic society today is the ancient Greece portrayed in Homer’s The Odyssey‚ where hospitality and good will are the main focus of these people. As decreed by Zeus himself‚ those who wish the favor of the Gods must welcome foreigners and domestic with hospitality. A man was supposed to offer the best of his food‚ his home‚ and his knowledge before ever asking for his guest’s name or why he was there.
Premium Odyssey
turn the war on terrorism into the war on tourism” (Zemsky‚ 2005) The term terrorism has evolved in its meaning since it was first introduced in 1790s during the violent period following the French Revolution‚ to what it is now as the acts of violence or brutality intended to gain political‚ religious or ideological objective through intimidation and instillation of fear in the targeted population (Jenkins‚ 2003; Enders and Sandler‚ 2002). In hospitality industry‚ concern regarding terrorism has
Premium Terrorism Hospitality industry Security guard
HOSPITALITY INDUSTRY AND THE MALAYSIAN COMMUNITY Hospitality industry is a broad category of fields within the service industry that includes lodging‚ event planning‚ theme parks‚ transportation‚ cruise line‚ and additional fields within the tourism industry. Besides‚ hospitality industry is the major industries in Malaysia which is one of the most interesting and challenging industries to work in and offers a wide range of job and career opportunities and an endless variety of places to work in
Free Hospitality industry Hotel Lodging
the studies * Methodology * Significance of the studies * Scope of the study * Chapterisation Chapter.2 Review of Travel Agency * Product of a Travel Agency * Activities of a Travel Agency * Department of a Travel Agency * Principles of a Travel Agency * Right and Duties of a Travel Agency Chapter.3 Profile of Madura Travels * Profile * History * Organization chart * Computer and Reservation system * International sector * Domestic
Premium Travel agency Computer reservations system Airline ticket
Retail Travel Environment Level 3 – Travel and Tourism 13th February 2013 INTRODUCTION In this assignment‚ I have been asked to produce a report describing the retail travel environment in Travel and Tourism. This must include the roles of the different types of retail agents; the products and services that they are selling; the links that exist within the retail travel environment; and the different types of relationship that exist within the retail industry. ROLES OF TRAVEL
Premium Travel agency TUI AG Travel
Impacts From Tourism Change or loss of indigenous identity and values Tourism can cause change or loss of local identity and values‚ brought about by several closely related influences: Commodification Tourism can turn local cultures into commodities when religious rituals‚ traditional ethnic rites and festivals are reduced and sanitized to conform to tourist expectations‚ resulting in what has been called "reconstructed ethnicity." Once a destination is sold as a tourism product‚ and
Premium Tourism
: Paul Stolk Today‚ increase in the discretionary leisure time and disposable income of the society has undoubtedly created tourism boom in many countries. As soon as tourism industry is measured as a fundamental factor in improving the economy‚ local governments and other corporations in a destination have shifted their focus towards creation of more tourism attractions in order to compete with related destinations on targeted markets. In the olden days‚ people who travelled with the leisure
Premium Tourism Event management Management