The Indian Hospitality Industry Tourism Hospitality in India is based on the Sanskrit adage ‘Atithi Devo Bhava’ or ‘guest is god’. The concept was adapted by the Ministry of Tourism‚ Government of India which aims at creating awareness about rich variety of tourism in India. India is currently ranked 12th in the Asia Pacific region and 68th overall in the list of the world’s attractive destinations‚ according to the Travel and Tourism Competitiveness Report 2011 by the World Economic Forum (WEF)
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The Role of Hospitality Hospitality plays a very big role in Greek life throughout The Odyssey. It was by this code of conduct that people were able to travel without the fear of being rejected and having nowhere to stay when they arrived at their destination or at a stage on their journey. A host never knew if the beggar on his/her doorstep was a god in disguise. Such paranoia and religious beliefs kept most of the characters in The Odyssey on their best behavior‚ but others had no manners to
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In The Hospitality Industry Introduction About the Research The CANE Model Implications for Employers About the Researchers Where to Get the Study INTRODUCTION E mployee turnover within the U.S. fast-food and hotel industries costs those industries in the neighborhood of $140 billion annually. In more bite-sized terms‚ it will cost roughly 100% to 200% of an employee’s base salar y to recruit and train a replacement. Although the turnover rate for these industries hovers between
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Impacts From Tourism Change or loss of indigenous identity and values Tourism can cause change or loss of local identity and values‚ brought about by several closely related influences: Commodification Tourism can turn local cultures into commodities when religious rituals‚ traditional ethnic rites and festivals are reduced and sanitized to conform to tourist expectations‚ resulting in what has been called "reconstructed ethnicity." Once a destination is sold as a tourism product‚ and
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Hospitality Service Excellence The academic circles have not formed a standard definition for service failure‚ but scholars have put forward their own understanding from different angles: Hays and Hill defined service failure ascontact situation that make customers unsatisfied(Julie Hays& Arthur‚ 2001). Keaveneypointed out that if the customers feel unsatisfied about the service system‚ then service failure occur (Crittendenet al. 1995).Keaveney has divided service failure into two types: the
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THE RELATIONSHIP BETWEEN EXECUTIVE COMPENSATION AND FIRM PERFORMANCE IN KENYAN BANKING INDUSTRY Dr. Josiah Aduda‚ jaduda@uonbi.ac.ke‚ Lecturer and chairman‚ department of Finance and Accounting‚ School of Business‚ University of Nairobi‚ Kenya and Leonard Musyoka‚ University of Nairobi Abstract Economic theory of executive pay has focused on the design of optimal compensation schemes to align the interests of hired managers and shareholders. Agency theory has identified several
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Introduction The tourism industry is rapidly becoming one of the fastest growing and successful industries‚ with revenue of recorded 693 million international tourist arrivals in 2001‚ reported by World Tourism Organization (WTO)‚ nevertheless its definition cannot be agreed on. Youell (1998; pg.9) presents a definition given by WTO in 1993 defining tourism as “activities of persons travelling to and staying in places outside their usual environment for not more than one consecutive year for leisure
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Abstract This research basically pertains to find out the relationship between the brand equity and the sales of the product. The questionnaire was constructed and the pilot study using 15 respondents from ICBS was carried out to ensure that there were no confusions or ambiguities in the questionnaire. All ambiguities or confusions found were removed before administering the final questionnaire. The questionnaires were divided into two parts. On first of June the questionnaires were administered
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There have been and still are many key challenges and opportunities that face the tourism and events industry over the years. Throughout this essay I am going to outline and discuss a select few that we face now in the 21st century and relate them to specific industry sectors. The specific areas I am going to cover include the Social and Cultural impacts‚ the economic and financial trends‚ the ecological impacts and the trends formed over the last 60 years compared with forecasts for the next 10
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MALAYSIA THE IMPACT OF TRAVEL &TOURISM ON JOBSANDTHE ECONOMY CHAIRMAN: Sir Ian Prosser Chairman Six Continents PLC VICE CHAIRMEN: Donald Carty Chairman‚ President & CEO American Airlines Jean-Marc Espalioux Chairman of Management Board & CEO Accor S.A. André Jordan Chairman Lusotur S.A. Jonathan S. Linen Vice Chairman American Express Company Vincent A.Wolfington Chairman Carey International‚ Inc. EXECUTIVE COMMITTEE: Peter Armstrong President & CEO Rocky Mountaineer
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