Int. J. Services‚ Economics and Management‚ Vol. X‚ No. Y‚ xxxx Service quality‚ image and loyalty towards Malaysian hotels Tat-Huei Cham* Faculty of Accountancy Management‚ Universiti Tunku Abdul Rahman‚ Bandar Sungai Long‚ 43000 Kajang‚ Selangor‚ Malaysia E-mail: jaysoncham@gmail.com *Corresponding author Yalini Easvaralingam Faculty of Business‚ Communications and Law‚ INTI International University‚ 71800 Putra Nilai‚ Negeri Sembilan‚ Malaysia E-mail: yalini.easvaralingam@newinti
Premium ISO 9000 Hotel Dimension
is something you do‚ or how something is described. Allan Mallinger explains how most define perfection: Some see perfectionism as a laudable‚ uncompromising insistence on doing any piece of work well or a need to produce a flawless product or service. To others‚ it is a troublesome pickiness or inclination to criticize‚ making the perfectionist a difficult supervisor‚ spouse‚ or parent. Still others view perfectionists as "neat freaks" who spend inordinate time and energy on cleaning‚ straightening
Premium Intelligence Intelligence quotient
in a more efficient and time saving process. It is highly valued in institutions like business enterprises‚ schools‚ hospitals‚ government and non government services. However‚ some of them are still using manual system. In this regard‚ we acknowledge the value of computerized system. As of today’s generation‚ there are already many hotel existing. One of which is D’ Budgetel that serves private rooms and dormitory type. It is
Premium Hotel Indian reservation Hotels
Summary of the Key Facts of the Case Rosewood Hotels and Resorts is a private luxury hotel management company established in 1979‚ headquartered in Dallas‚ Texas. The first hotel managed by the company was The Mansion on Turtle Creek‚ opened in 1980. As of 2003 the Rosewood had 12 hotels worldwide‚ with a total capacity of 1‚513 rooms‚ with a nightly rate varying between $120 -$9‚000. Rosewood competed with luxury corporate branded hotels such as Ritz-Carlton and Four Seasons but unlike them‚ Rosewood
Premium Brand Brand management Trademark
ANALYSIS - Diamond as big as the ritz The story was written purely for Fitzgerald’s own amusement‚ and was not as popular as his more realistic fiction. However‚ behind the fantasy and extravagance‚ the recurrent themes of selfishness‚ beauty‚ artifice and excess are still evident in this story as much as any other of Fitzgerald’s collected works. Unger‚ the protagonist of the story‚ comes from a town called Hades‚ which in Greek mythology refers to the underworld. Unger indeed comes from the depths
Premium Beauty Aesthetics Greek mythology
“Service of Radisson Blu Water Garden Hotel‚ Dhaka” Objectives: • To gain the knowledge of Management systems Hotel • To Know about the Planning of Hotel • To Know about the Organizing of Hotel • To Know about the Leading of Hotel • To Know about the Controlling system of Hotel • To know about the Service & Beverage System of Hotel • To know about the Analysis of Report • Recommendations • Conclusion • Reference Introduction: Curtis L. Carlson starts Gold Bond Stamp Company
Premium Management Hotel Hotel chains
Executive summary This hotel is placed in Langkawi and it has relax‚ calm and beautiful view. It surrounded by mangrove plant and attractive rooms. Each rooms has fully accommodates and this hotel also provided comprehensive facilities such as spa‚ fitness center‚ restaurants‚ golf yard‚ pools and so on. In addition‚ the guests can enjoy themselves by watching the birds‚ kayaking‚ scuba diving and other outdoor activities. This hotel has offered tour guide to bring them to the specific location
Premium Hotel Hospitality industry Resort
AMREEN RAHMAN Apt#47‚ 11255-31 Avenue‚ Edmonton‚ AB‚ T6J 3V6 | 514-638-6841 | amreen.rahman@mail.mcgill.ca SUMMARY OF QUALIFICATIONS • Recent Mechanical Engineering graduate with over a year of combined oil & gas and mining experience. • Sharpened analytical and problem solving capabilities through work in academic and industry projects requiring extensive analysis of data to find solutions to problems. • Demonstrated ability to work effectively both in teams and autonomously. • Enthusiastic learner
Premium Engineering Rack and pinion
Best Western Plus Antel Hotel Vs Holiday Inn Best Western Plus Antel Hotel has a full-service spa‚ an outdoor pool‚ and an indoor pool. Complimentary wireless Internet access is available in public areas. Business amenities at this 3-star property include a business center‚ a meeting/conference room‚ and limo/town car service. This family-friendly hotel offers a poolside bar. The staff can provide concierge services‚ wedding services‚ and event catering. Additional amenities include a children’s
Premium Hotel Metro Manila Quezon City
OPS 103 York & Albany Hotel Raweerat S. 723055 Operations Management: Service Package York & Albany Hotel Raweerat SUAPRASERT HWLC Data No 723055 MBA (Hospitality Management) OPS 103 Operations Functional Management in Hospitality Organisations Module Leader: Seth Lewis Date: 24/4/2010 0 OPS 103 York & Albany Hotel Raweerat S. 723055 Contents Introduction and Business Overview Service Package Definition a. Supporting Facility i. Locations‚ Interior decorating‚ Support
Premium Education Marketing Advertising