Стилистический анализ текста: F. Scott Fitzgerald ”The Diamond as Big as Ritz” The text under stylistic analysis is taken from the book “The diamond as Big As Ritz” written by F. Scott Fitzgerald. It deals with feelings and emotions of author and written in the style of fiction. This story is told by author. This part of a story is about a well-known problem - leaving home for studying. The text consists of three parts. First is exposition. Here we see the describing of patriarchal American
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Chapter: Managing Product Line: What is Product? We define a product as anything that can be offered to a market for attention‚ acquisition‚ use‚ or consumption that might satisfy a want or need. Product include more than just tangible goods. Broadly define‚ products include physical objects‚ services‚ events‚ persons‚ places‚ organizations‚ ideas‚ or mixes of these entities. We use the term product broadly to include any or all of these entities. Because of their important in the world economy
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Chapter 15: Designing and Managing Value Networks and Channels GENERAL CONCEPT QUESTIONS Multiple Choice 1. Intermediaries who buy‚ take title to‚ and resell the merchandise are called ________. a. retailers b. facilitators c. marketers d. agents e. merchants Answer: e Page: 468 Level of difficulty: Easy 2. Companies that search for customers and may negotiate on the producer’s behalf but do not take title to the goods are called ________
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Exercises for Marketing Management Section A • Indicate your answer by writing the letter corresponding to the correct answer in the questions. 1. Behavioural theory Maslow’s hierarchy of needs: a. Physiological need‚ safety needs b. Physiological need‚ safety needs‚ social needs c. Physiological need‚ safety needs‚ social needs‚ Esteem needs‚ Self-actualization d. Safety needs‚ social needs‚ Esteem needs‚ Self-actualization 2. Setting low price and aiming to enlarge market share
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Designing and Managing Services Discussion Questions 1. How do we define and classify services? 2. How do services differ from goods? 3. How can we achieve excellence in marketing services ? 4. How can we improve service quality? 5. How can goods marketers improve customer service? Slide 2 of 29 The Nature of Services 2008 – 2018 Loss of 1.2 million jobs 2008 – 2018 Gain of 14.6 million jobs Slide 3 of 29 Service An act or performance one party can offer to another that
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HTMi‚ Hotel and Tourism Management Institute‚ Switzerland How Kolb’s individual preferenceslearning styles influence the knowledge sharing in the case of The Ritz Carlton Hotel in Beijing Yang Liu (Vivian) 11th September 2012 Background Information Dixon stated in 1999‚ “We have entered the knowledge age‚ and the new currency is learning.”Intellectual capital and the management of knowledge are playing increasingly important roles in today’s organizational world (Chase‚ 1997 cited in Jarrar
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Introduction To Marketing Chapter 1 Marketing: Managing Profitable Customer Relationships Marketing is the process my which companies create value for customers and build strong customer relationships in order to capture value from customers in return. The Marketing Process can be represented by a simple five-step model. In the first four steps‚ companies work to understand consumers‚ create customer value‚ build strong customer relationships. In the final step‚ companies reap the rewards of creating
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Marketing Management Chapter 8 key points * To develop the best marketing plans‚ managers need to understand what makes each segment unique and different. * Effective target marketing requires: market segmentation; market targeting‚ and market positioning. * A market segment consists of a group of customers who share a similar set of needs and wants. Market segments are generally defined by looking at descriptive characteristics or behavioral considerations. * Geographic
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consistent service no matter what country they stay in. Do some research on the Ritz Carlton‚ owned by Marriott‚ and explain how their management’s objectives and goals allow the hotel properties to achieve superior service no matter what the workforce or culture of a country in which they operate their hotels. Use reference material from course readings and outside sources when needed to strengthen your argument. The Ritz Carlton’s management objectives and goals is at the heart of why they are known
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KOTLER RESUME Marketing Management Philip Kotler – Kevin Lane Keller SUMMARY PART 1 Understanding Marketing Management 4 Defining Marketing for the 21st Century 4 Developing Marketing Strategies and Plans 5 PART 2 Capturing Marketing Insights 13 Collecting Information and Forecasting Demand 13 Conducting Marketing Research 16 PART 3 Connecting with Customers 18 Creating
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