[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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organizations‚ HR assistance might have specific duties‚ but in smaller organizations they could have a number of administrative tasks. The job description should contain all the duties and responsibilities‚ which a HR assistant should perform at the workplace. To prevent future problems‚ the job description for Human Resource assistance needs to contain the following information: Develop recruitment strategies to meet current and anticipated staffing needs Employees training Explain company personnel
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1. Human resource problems evident in Denver Mint Include: i. Lack of equal employment opportunities: most of the posts in Denver are held by male employees. In this organization‚ the ratio of women to men is 31:107. Also‚ most of the highest ranked posts are held by male employees. This is evidenced by the fact that the highest ranking woman holds the position of administrative services chief. ii. Retaliation: The employees of Denver Mint are not given freedom to air their grievances. Some
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Volume 18‚ (pp. 323-349). 8. Fellini I‚ Ferro A‚ and Fullin G (2006). Recruitment processes and labour mobility: the construction industry in Europe. Work‚ employment and society 2007; (pp. 21- 277). 9 10. Gray‚ C. and Flannagan‚ R. (1989) The Changing Role of Specialist and Trade Contractors. Ascot: The Chartered Institute of Building. 11. Guerrara‚ F. (1997) Specialists urge 21% late payers ’ rate. Building‚ 23 May‚ 11. 12. Hinze‚ J. W. (1997). Construction Safety. Columbus‚ Ohio: Prentice Hall. 1-6
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Management of Human Resources - Unit 6: Compensation - Homework 1. Did Len Fulkner handle the situation with Harry Boecker correctly? Why or why not? In my opinion I feel that Len Fulkner did handle the situation correctly with Harry Boecker‚ though perhaps more could have been done. Harry is a machinist and this involves working with dangerous equipment and by sending him home for the day‚ Len avoided any potential safety issues or risks to Harry or his fellow coworkers. One extra step
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ADVANCE DIPLOMA Question 1 a) Define Human Resource Management & discuss the difference between Personnel Management and HRM. (10 marks) b) Explain in detail the process of recruitment & selection of the employees. (10 marks) c) Explain the importance of training & development & further describe the need for evaluation of training programmes. ( 5 marks) d) What do you understand by Performance Appraisal management system? Elaborate any three methods of Performance
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RECOMMENDATION It is obviously that human resources are the firm foundation for every enterprise to develop rapidly and in a sustainable manner. Every staff member is seen not only as an asset but also as the most precious source of capital because they are the ones who implement business strategies and maintain the relationship with customers‚ ensuring the Bank’s success. However‚ so as to recruit qualified and talented employees is not an easy task. Not to mention‚ because recruiting and training
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perceptions of the management‚ unions and rank and file workers. These perceptions may be the perceptions of persons‚ of situations or of issues involved in the conflict. The perceptions of situations and issues differ because the same position may appear entirely different to different parties. • The general impression about a person is radically different when he is seem as a representative of management from that of the person as a representative of labour • The management and labour see each
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organizations due to resource limitations may be unable to follow the formal process of strategy formulation. Other organizations may lack the necessary managerial commitment to implement a strategic plan. Managers who utilize the concepts of strategy development informally without implementing a formal process could still earn significant benefits from it. Advantages: • It provides consistent guidelines for the organizations activities. • The planning process helps managers anticipate problems
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these refers to the institutional arrangement by which a firm gets its products‚ technologies‚ human skills‚ or other resources into a market? a. Forward entry b. Entry mode c. Backward integration d. Forward integratio 3. 13-031 (Points: 4.0) A(n) ________ is the institutional arrangement by which a firm gets its products‚ technologies‚ human skills‚ or other resources into a market. a. investment process b. export c. entry mode d. market transfer
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