CUSTOMER SATISFACTION SURVEY BANK OF INDIA CUSTOMER PROFILE 1. NAME :- 2. GENDER :- Male/Female 3. AGE :- 4. EDUCATION :- (a) Upto Matriculate (b) Undergraduate (c) Graduate (d) Post Graduate 5. OCCUPATION :- (a) Salaried (b) Business (c) Professional (d) Self Employed (e) Student (f) Retired (g) Housewife (h) Others (Specify) 6. BANKING ACTIVITY ROUTINE :- (a) Personal Visit to Branch (b) Internet Banking (c) Delegated to Spouse/Children/Employee
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empirical study to examine whether or not there is a relationship between employee satisfaction and customer satisfaction. Due to previous studies conducted in the relationship between employees and customers‚ the authors felt that the use of indirect surveys provided inconclusive results. The main focus of this study is to determine whether or not the relationship betrween employee satisfaction and customer satisfaction is bilateral or unilateral. The authors argued that behavior plays a crucial role
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factors to job satisfaction Joseph Green MT302-Organizational Behavior December 7‚ 2012 According to Robbins and Judge (2011)‚ job satisfaction is a positive feeling about a job resulting from an evaluation of its characteristics. The most important factors to job satisfaction in my work environment are: 1. Compensation/pay 2. Feeling safe in the work environment 3. Job security 4. Benefits 5. Relationship with co-workers 6. Career
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A Celebration of Identity: A Literary Analysis of Coal by Audre Lorde There was a point in history that the color of the skin determines the identity and fate of people. It mostly affected the black race as they were condemned and their rights were constantly violated during those times. Further‚ not so long ago‚ the LGBT group almost experienced similar condemnation‚ and even up until now some critics continue to oppose these gender preferences. How much more if you are a black and a lesbian at
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Almost everyone today uses coal in their everyday life‚ whether you know it or not. Coal has become such an important resource is today’s society‚ that if all of the coal was too disappear we probably wouldn’t have a great chance of surviving for very long. But in saying that we are also killing our environment by using it so much. Coal has its advantages and disadvantages‚ which is why using coal is a touchy subject. As much as we know that we use coal‚ not many people know how it was formed‚ how
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and New Zealand. Today‚ BIKANERVALA FOODS PVT. LTD. is an ISO 9001:2000 HACCP and SQF 2000cm certified company with four manufacturing units in the National Capital Region and a chain of 88 outlets in India and abroad‚ serving vegetarian North Indian‚ South Indian‚ Continental‚ Chinese cuisine and fast food along with a vast variety of traditional Indian sweets and snacks. BIKANERVALA Parent Company | Bikanervala | Category | Food products and Restaurant | Sector | Food and Beverages | Tagline/
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Services‚ Quality and Customer’s Satisfaction Survey (Burger King) Your opinion will help to improve the services at …….. Please Take a Moment To Answer These Questions: 1. How often do you visit Burger King? Daily 4 Times a Week 3 Times a Week 2 Times a Week Once a Week 2. When do you likely visit Burger King? 10:30 am - 1 pm 1pm - 4:30 pm 4:30 pm - 8:30 pm 8:30pm -11:30pm 3. How would you rate your overall satisfaction with this restaurant (BK)? Very Satisfied
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Coal power vs. Nuclear power Safety & Efficiency With nuclear power came what was thought to be a more clean alternative to burning coal and other fossil fuels; Nuclear power does not produce nearly as much of the greenhouse gases as coal produces. People and society have given nuclear power a bad name‚ considering the amount of accidents that have happened. Although when you look at statistics it’s not as many as you would believe‚ or expect. When nuclear power is put head to head with coal
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their hard work. In the following I will be talking about few motivation theories and how they are linked to motivate employee in different ways. And which theory is best to be used by different companies. The outcomes of that theory and whether giving financial rewards itself will be useful for the company or they need to have other non financial incentives‚ that they can use in order to motivate workers‚ what tasks an employer should perform in order to motivate the employees‚ all of that are mentioned
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SHERIDAN COLLEGE Report of the Library Satisfaction Survey From The Perspective of ESL Program Students Business Communication Course Submitted to: Date Submitted: 17th February 2011 Library Satisfaction Survey Abstract This report is based on the survey on the library‚ one of the many services available at Sheridan College. The survey was conducted with ESL programs students and staff at Sheridan College on 10-11 February 2011. The number of students who filled
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