Assignment “Net Promoter Score: a strong indicator of loyalty and growth?” 2 Table of Content Page Introduction…………………………………………………………………………3 1 Main advantages of the NPS……………………………………………...4 1.1 1.2 1.3 2 Simple and understandable – the calculation of the NPS……...4 Simple categorization of the customer groups - …………………. application of the NPS……………………………………………...5 Motivating Change - customer-focused management by NPS...6 Main disadvantages of the NPS ................................
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Rob Markey‚ the authors of The Ultimate Question 2.0‚ we learn that one simple question can gauge if a company is meeting it’s objectives with their customers: “Would you recommend a product or service to your family‚ friends‚ or colleagues”? The Net Promoter Score or NPS‚ which is derived from this question‚ employs three factors for measuring this metric: • Promoters: people who love your company or product and will recommend to others • Passives: people who are ok with your company or product
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The sand shark is very important to my tribe‚ and I shall tell you why. Once‚ a very long time ago‚ a group of hunters were looking for animals for food and supplies. The eldest‚ and wisest‚ said “We must continue hunting! Do not lose hope!” Suddenly a squirrel scampered across a cedar branch. The youngest was quick‚ he raised his bow‚ arrow drawn‚ and shot. The squirrel was too quick‚ the arrow missed. Several days later‚ hunger spread throughout the village. The three hunters had failed to collect
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Marlet Garcia Bingham‚Kelly. Shark Girl. Cambridge: Candlewick Press‚ 2007. Jane Arrowood is a fifteen year old girl whose arm was amputated when she was bitten by a shark. Jane is really stubborn and she doesn’t let herself try new things. She was still finding out how to be courageous and brave after what she had been trough. Justin is a kid who is around eight or nine or ten years old who lost his leg below the knee. He was a brave kid because he never was arguing about his disability. He was
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Shark Exploitation/ Shark Finning Shark exploitation is any action of catching sharks from the sea and using their body parts for human use. Shark finning is removing the fins of sharks and either throwing them back into the ocean to bleed to death or kept for other human uses. The shark fins are used as food to make an Asian soup called shark fin soup. Shark finning only uses about one to five percent of the entire shark’s body. The rest of the shark’s body could be used as food for other communities
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Shark finning is the inhumane practice‚ carried out by those of the Japanese culture in order to make a delicacy known as shark fin soup. When a shark is being finned the shark is still fully alert and alive as the fishermen cuts off each of the fins. When the fishermen are done cutting off the sharks fin’s they then throw the torso of the shark back into the ocean‚ where the shark will then drown due to not being able to swim. Shark finning is illegal‚ inhumane‚ and must be stopped in order to insure
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In the recent decades‚ the worldwide shark population has experienced a drastic decline. This is a result of the over-hunting of sharks for their fins. Shark finning- the practice of catching a shark and removing its fins from the rest of its carcass- has become more common as the shark fin trade continues to grow. Sharks are currently being hunted at a much faster rate than they can reproduce‚ and if the hunting is not stopped‚ it will lead to their extinction. Despite its cultural significance
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nature of Environmental law‚ internationally and domestically in relation to the killing of species of sharks and whales and the interplay this has with ethics and morals. I was largely influenced to write on this topic as I am interested in the friction that can occur between ethics and politics where environmental issues are concerned. INTRO ON SHARKS AND WHALES GENERALLY; The killing of sharks and whales by humans is a very important environmental issue that needs consideration and action from
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Hammer Head Shark Organ Structure and Functions The hammer head shark contains multiple organs that are suited for their environment in the Great Barrier Reef. Their skin‚ which is an integument organ‚ is made of an atmosphere of dermal denticles or placoid cells. These denticles and cells are tiny‚ hard‚ tooth like structure that makes the skin tough like sandpaper for protection. Their inner organs are much like that of a human. They contain the stomach‚ spleen‚ pancreas‚ rectum and the
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King Shark V. Howard the Duck Howard the Duck is a magical duck that fights crime and King Shark is a magic shark who causes crimes. They are both very similar but also very different. Howard the Duck is a superhero and fights crime‚ but he is an animal with human intelligence just like King Shark. Howard the Duck differs from King Shark because King Shark is evil and commits crimes‚ making them almost complete and total opposites. Another way Howard the Duck and King Shark differ from each other
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