A critical study of The Impacts of Business Strategies On Performance Management in Retail Industry ( A Case Study Of Tesco Plc.) Submitted By: Muhammad Ahsan Riaz Supervisedor by: Dr. Liaqat Ali University Student Number: 1092187396468 College Student Number: 130479 Submitted In Partial Fulfilment of the MBA Finance University Of Wales (London College of Business)
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Introduction: Tesco Plc is a United Kingdom based international supermarket chain. This report examines Tesco strategies‚ the reasons behind each component and how vision‚ aims and cultural value interrelate to make the strategies successful. Tesco was founded in 1919 by Jack Cohen from a market stall in London’s East End. Today it is one of the largest retailers in the world. There are currently a team of over 530‚000 people‚ in 12 markets dedicated to bringing the best value‚ choice and service to their
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Strategic Analysis of Tesco plc Outcomes covered in the report are: 1. To demonstrate an understanding of strategic decision making using of knowledge and understanding of business principles to critically reflect on the strategic management of an organization 2. To demonstrate and evaluate the strategy and the process undertaken to implement strategy‚ manage‚ and understand its impact on the organization. 3. To critically reviews emerging markets and analyze the limitations and influence
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1 TESCO PLC Tesco was founded in 1919 by Jack Cohen‚ when he purchased the shipment of tea from T.E Stockwell and later in 1924 combined the initial of the names (TES) with the first two letters of his surname (CO). The first TESCO store was opened in Burnt Oak‚ Middlesex in 1929. Tesco is now operating in 14 different countries around the globe with almost 5000 stores worldwide and it is one of the largest retailers around the world. According to Kantar worldpanel‚ 2012 Tesco covers almost
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Porter ’s Five Forces and Value Chain Analysis of Tesco | | Introduction This report is aimed at critically analysing the macro‚ meso and micro business environment of Tesco‚ one of the largest food and grocery retailers in the world‚ operating around 4‚331 stores. Strategic evaluation tools such as PESTEL‚ Porter’s Five Forces‚ SWOT and Value Chain analysis have been used by researchers in order to achieve this aim. Tesco – Company Overview Tesco is among the largest food retailers in the world
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Definition of CSR 2 Development of CSR 2 Approaches to CSR 2 Business Benefits of CSR 3 Critical Analysis of CSR 3 Factors influencing CSR 4 The Business Case for CSR 6 TESCO PLC 8 Tesco and Corporate Social Responsibility 8 Environment 8 Community 9 Suppliers 9 People / Employees 10 Government / Regulators 10 How Tesco manages their Corporate Responsibility (CR) 10 Conclusion 10 Bibliography 13 Corporate Social Responsibility (CSR) Definition of CSR Corporate Social Responsibility
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Tesco PLC: Fresh & Easy in the United States [Group B report is required] 1. Why has Tesco been so successful in the UK and in other countries? Edgar 2. Which success factors are or are not transferable to the US? Gonzalo This is a very attractive market due to the $600 billion in US; the growth potential is impressive and tempting. There is a increasing consumer interest in wellness and health food. Another reason to be part of this market is the fact that the retail market is mature‚ there are
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which including Tesco‚ Asda‚ Safeway and Sainsbury’s. Nowadays‚ grocery market has transformed into supermarket business. Customers prefer one stop shopping and supermarket usually provide more selection of products and products quality can be assure. Hence‚ it is hard and strong barrier for the new organisation to enter the market. New entrants need to have sufficient capital to set up the business‚ fixed cost to purchase products and developed supply chains. Big organisation likes Tesco invest huge
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Methods used by Tesco to monitor if good customer service is taking place. If Tesco’s know how good or bad their customer service is then they can make improvements where appropriate. Since they are in such a competitive market they must monitor regularly and act fast on anything which needs improving. Tesco’s is such a big company it will be hard to monitor the customer service in all the stores‚ but an easy and efficient way of doing this is to use mystery shoppers. This is basically when a researcher
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Customer Service 9 - 10 2.3 What does customer care really mean 10 - 15 2.4 Why Service excellence is important 15 - 17 2.5 Who really deliverers Customer Service 17 2.6 Why trust is important 17 - 18 2.7 Why do we measure customer satisfaction 18 2.8 Supermarkets and the customer service within the supermarkets 18 - 21 2.9 Tesco’s strategy to motivate their employees to offer excellent Customer service to their customers 22 2.10 Tips for good customer service
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