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    BA9203           TOTAL QUALITY MANAGEMENT        UNIT I       INTRODUCTION TO QUALITY MANAGEMENT   Definitions – TOM framework‚ benefits‚ awareness and obstacles. Quality – vision‚ mission and policy statements. Customer Focus – customer perception of quality‚ Translating needs into requirements‚ customer retention. Dimensions of product and service quality. Cost of quality. UNIT II     PRINCIPLES AND PHILOSOPHIES OF QUALITY MANAGEMENT    Overview of the contributions of Deming

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    Total Knee Replacement

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    Nifedipine (Adalat‚Procardia‚others) Prototype Drug / .Therapeutic Class: Drug for hypertension and angina Pharmacologic Class: Calcium channel blocker. ACTIONS AND USESNifedipine is CCB generally prescribed for HTN and variant or vasospastic angina. It is occasionally used to treat Raynaud’s phenomenon and hypertrophic cardiomyopathy. Nifedipine acts by selectively bloking calcium channels in myocardial and vascular smooth muscle‚ including those in the coronary arteries. This results

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    Available online at http://www.journalcra.com INTERNATIONAL JOURNAL OF CURRENT RESEARCH International Journal of Current Research Vol. 3‚ Issue‚ 3‚ pp.149-153‚ March‚ 2011 3 ISSN: 0975-833X REVIEW ARTICLE TOTAL QUALITY MANAGEMENT IN EDUCATION 1Jayakumaran‚ M. and 2Manoharan‚ C. 1Department of Management Studies‚ Kalasalingam University‚ Virudhunagar (Dt.) Tamil Nadu‚ India 2Department of Education‚ Bharathiar University‚ Coimbatore‚ Tamil Nadu‚ India ARTICLE INFO Article History:

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    Introduction Most organizational management theories descend either from Frederick Taylor’s scientific management theory or from Elton Mayo ’s human relations model. Total Quality Management (TQM) theory grew out of existing organizational management theories‚ in part‚ as a response to the problems in those theories. Edwards Deming and Joseph Juran are most responsible for the development of TQM. Deming and Juran began work on TQM in the 1930s and continued shaping the management model into the

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    Product Differentiation

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    PRODUCT DIFFERENTIATION AND MARKET SEGMENTATION AS ALTERNATIVE MARKETING STRATEGIES WENDELL R. SMITH Alderson & Sessions decade the 1930’s‚ the work of D URING theRobinsonofand ofChamberlin resulted in a revitalization economic theory. While classical and neoclassical theory provided a useful framework for economic analysis‚ the theories of perfect competition and pure monopoly had become inadequate as explanations of the contemporary business scene. The theory of perfect competition assumes homogeneity

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    resolve it. In the following parts‚ this project will briefly identify the definition of quality and total quality and tell the differences between them at the same time. Moreover‚ it will illustrate three main pioneers of total quality management during the development. In the end‚ the following project will make some prediction of the trends of quality management in the future. Quality and Total Quality  Quality “Quality” is a word that is commonly used in daily life. People can often see

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    Concept of Cost

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    COST CLASSIFICATION CONCEPT OF COST: DEFINITION: A SACRIFICE OR GIVING UP OF RESOURCES FOR A PARTICULAR PURPOSE FREQUENTLY MEASURED BY THE MONETARY UNITS (RUPEES‚ DOLLARS) THAT MUST BE PAID FOR GOODS AND SERVICES . ➢ EMPHASIS ON COST INFORMATION: MANAGEMENT ACCOUNTANTS PAY A LOT OF ATTENTION TO COSTS BECAUSE COST HAVE A VITAL ROLE TO PLAY IN PLANNING ‚ EVALUATING AND DECISION MAKING. FOR EXAMPLE IN PLANNING THE ROUTE AND FLIGHT SCHEDULES THE MANAGER OF AN AIR LINE MUST CONSIDER

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    consumer. There is nowadays not just in Pakistan but all over the world hectic jobs which people try to cover on daily routine and tend not to go to places to eat instead they call in urgency for food. Such scenarios also build the rate of growth of a product. In Pakistan‚ similar kind of situation has been developed over the past years and people are trying to save their job time as much as they can. Secondly an option has increased due to innovation of fast food in the category of eatables and it has

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    Product Strategy

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    Product management • Product (or service) management includes a wide range of management activities‚ ranging from – the time that there’s a new idea for a product – to eventually providing ongoing support to customers who have purchased the new product. Product strategy Product management and its role in company management Lecture 1 • Every organization conducts product management‚ whether it’s done intentionally or unintentionally. Product related decision proces as content of scientific

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    Product positioning

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    Product Positioning "Product positioning" is a marketing technique intended to present products in the best possible light to different target audiences. The method is related to "market segmentation" in that an early step in major marketing campaigns is to discover the core market most likely to buy a product—or the bulk of the product. Once segmentation has defined this group ("active seniors‚" "affluent professional working women‚" "teens") the positioning of the product consists of creating

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