Introduction 1.1 The Current Situation As the rapid development of China’s tourism industry‚ the hospitality industry has an increasing scale and the intense competition‚ so that the problems of development in the hospitality industry are increasing. The high hotel staff turnover rate has became a trouble for managers. As the labor-intensive industry‚ the staff turnover rate in the hospitality should be less than 15% under normal circumstances. However‚ a survey conducted by World Hotel
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Hospitality is the relationship between the guest and the host‚ or the act or practice of being hospitable. This includes the reception and entertainment of guests‚ visitors‚ or strangers. Hospitality may also refer to good caring. By metonymy the Latin word ’Hospital’ means a guest-chamber‚ guest’s lodging‚ and an inn. Hospes is thus the root for the English words host (where the p was dropped for convenience of pronunciation) hospitality‚ hospice‚ hostel and hotel. In India hospitality is based
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Remuneration and Working Conditions in the Tourism and Hospitality Industries Introduction Tourism and hospitality organisations need many different things for them to function‚ the most important of these things being their employees. However to ensure that they can keep and retain their employees there are many things that an organisation needs to employ; this includes the concepts of remuneration and working conditions. It is for this reason that this essay will examine the concept of remuneration
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6 Key Success Factors in the Hospitality Industry The hotel industry’s recipe for success involves several different critical success factors. These factors decide whether or not a hotel will survive in the hospitality industry. 1. Location Location is the most important aspect when it comes to the success of a hotel. If you’re not in the right location‚ what makes you think you’ll attract customers to the wrong location? A hotel located on a highway that is rarely used is going to end up
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effects of dealing with a disability in the Hospitality and Tourism Industry. There are many ways how disabled people can be affected in this area such as discrimination in employment‚ discrimination in being the customer‚ false advertisement and lack of support and facilities in the business. Whether it’s a mental disability such as dyslexic or a physical disability such as partially-sighted it can have an effect on both. For many in the tourism and hospitality world disabled people means wheelchair
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Tourism Management 22 (2001) 11}19 Integrating the tourism industry: problems and strategies George La!erty *‚ Anthony van Fossen Graduate School of Management‚ University of Queensland‚ St Lucia‚ Queensland 4072‚ Australia School of Humanities‚ Grizth University‚ Nathan‚ Queensland 4111‚ Australia Received 6 September 1999; accepted 15 December 1999 Abstract This paper addresses two interrelated issues in tourism development: horizontal integration within tourism’s component sectors
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are likely to exhibit loyalty in the face of severe price competition. This study explores the change in airline passengers’ preferences in situations where service quality improves. This study is informed by the influx of foreign airlines into Nigeria and the attendant issue of how a prospective buyer takes a decision on which airline to fly. This investigation is conceived with the objective of measuring the effect on airlines the decision variable per passenger’s preferences. The aim is to ascertain
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impact of globalisation which is precipitated by continuous integration of the world market and economies. Banking reforms involve several elements that are unique to each country based on historical‚ economic and institutional imperatives. In Nigeria‚ the reforms in the banking sector preceded against the backdrop of banking crisis due to highly undercapitalization deposit taking banks; weakness in the regulatory and supervisory framework; weak management practices; and the tolerance of
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Located in West Africa and bordering the Atlantic‚ Nigeria is a big country that occupies 356‚667 square miles with a total population of 168 million. Nigeria is abundant in natural resources like coal‚ gold‚ lead‚ iron‚ salt‚ copper‚ and zinc‚ but it is best known as a big producer of oil. Thanks to its size‚ population‚ and resources‚ Nigeria is dubbed as “the giant of Africa” (Falola‚ 4). According to World Bank Data of 2010‚ Nigeria has an annual percentage growth rate as 8.0%‚ one of the world’s
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http://peoplesdailyng.com/changing-nigerians-identity-diaspora/ http://olorisupergal.com/nigeria-rich-country-poor-people-by-gbenga-ogunbiyi/#.UpH2I9Lik8o Nigeria is a member of both the Commonwealth of Nations‚ and the African Union. LANGUAGE There are hundreds of languages spoken in Nigeria. The official language of Nigeria‚English The languages spoken in Nigeria are said to be 521. The official language is English while the major ones that are spoken are Hausa‚ Igbo‚ Yoruba and
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