Introduction: As per today’s scenario we are aware that India is witnessing a boom in BPO industry. With India being one of the favorites for outsourced business‚ the business of BPO’s has increased to many folds. The business which was worth $4 billion in 2004 rose to $65 billion in 2010 as per the research conducted by McKinsey & Company. It has given ample employment opportunities to Indian people. But this also showed the negative side of the business. It has been said that it costs thrice
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Introduction This paper is meant to study the staff turnover – causes and effects and how this is related to the reality. For this study‚ I have chosen to have a deeper investigation in a company with high staff turnover. The company addressed is called Computer Generated Solutions‚ known also as CGS. There are rumors that the company hires all the time and that they are treating their
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The analysis of the global environment of a company is called global environmental analysis. This analysis is part of a company’s analysis-system‚ which also comprises various other analyses‚ like the industry analysis‚ the market analysis and the analyses of companies‚ clients and competitors. This system can be divided into a macro and micro level. Except for the global environmental analysis‚ all other analyses can be found on the micro level. Though‚ the global environmental analysis describes
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Recent activities of secret fraternities in Edo and Anambra States of Nigeria have once again brought to focus the impact of the activities of the nefarious groups on the polity. Not too long ago‚ two prominent movie stars were brutally assassinated in Edo State in what was alleged as a frat-related offensive‚ which culminated in the death of about twenty individuals. Most recently inhabitants of Anambra state were terrorised by frat men‚ who held the state capital hostage in a brutal frat war between
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Introduction to Hospitality and tourism Lecture 1 Tourism : Activity of people taking trips away from home and the industry which has developed to cater to/support the needs of tourism. (does not include migrants‚ PR‚ illegal immigrants) History of tourism * Early travellers travelled for: 1) curiosity 2) food and hunting (survival) 3) trade (trade routes formed – silk
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as cousins‚ uncles‚ nephews and nieces‚ grand-parents and family friends‚ which is why it is called a large family. Nuclear family on the other side is a relatively small family which consists majorly of the father‚ mother and children only. In Nigeria and mostly other African countries‚ the large family is usually more dominant. The advantages of a large/extended family are among others highlighted below: -It has a lot of members and there is more than one earning member in a large family. That
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gross profit on net sales ratio for 2010 is equal to about 20% like its main competitor‚ Staples‚ except that Amazon sales are three times superior to Staples sales. In fact‚ for 5 years‚ our average growth in sales has been 34% against 25% for the industry. This higher progression is due to investments in all aspects of the customer experience‚ including: lowering prices‚ improving availability‚ offering faster delivery and increasing product categories.
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EFFECTS AND IMPACTS TO ORGANISATIONS ON HIGH EMPLOYEE TURNOVER CHEYENNE JASLYN WEE 53120 DipBA53B LECTURER MR. DIPAN K. MEHTA PERSONNEL MANAGEMENT (PM) Table of Contents Page 1. Definition • • How to calculate Employee Turnover Rate Within the 1st Year Table 1: Average Annual Turnover Rate by Industry and Occupational Groups • • The Rising Turnover Trend The Salmon Fallacy 4 5 3 3 4 2. Effects and Impacts of High Employee Turnover to Organisations 3. Benefits of Employee Retention • Binding:
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Development & Expansion Analysis of a country from an hospitality point of view : Colombia‚ Bogota Introduction: According to a study made by Jones Lang LaSalle Hotels‚ four of the top spots in South America for investors are Bogotá‚ Colombia; Buenos Aires‚ Argentina; Lima‚ Peru; and Santiago‚ Chile. According to that fact‚ I will try to explain in what reasons Bogota could be better and a more attractive place for investors in the hotel industry then others. 1) Country overview Colombia is
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8.0 Restaurant Trends Demographics Demographics are current statistical characteristics of a population. These types of data are used widely in sociology‚ public policy‚ and marketing. Commonly examined demographics include gender‚ race‚ age‚ disabilities‚ mobility‚ home ownership‚ employment status‚ and even location. Demographics changes will significantly affect restaurant design‚ as aging boomers enter an era of changing physical abilities and their offspring‚ alternately called the echo
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