International Journal of Business and Social Science Vol. 2 No. 17 www.ijbssnet.com Customer Service Effects on Customer Satisfaction and Customer Loyalty: A Field Research in Shopping Centers in Izmir City - Turkey Dr. Emel Kursunluoglu Yasar University‚ Foreign Trade and Marketing Department Selçuk Yaşar Kampüsü Üniversite Cad. Ağaçlı Yol No: 35- 37 Bornova-Izmir/Turkey E-mail: emel.kursunluoglu@yasar.edu.tr‚ Phone: +90 232 411 53 28 Abstract The purpose of this study is to analyze the
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Coaching for Performance Improvement Coaching is a one on one learning intervention between the employee and immediate supervisor. Coaching is geared to developing effective‚ authentic professional coaches. It challenges individuals to move beyond technique and embody the attitudes and skills essential to empowering coaching. Coaching requires good communication and listening skills so that coach is aware of what is going and get necessary information. Coaching aims at guidelines for Handling
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Coaching As an OD Intervention Submitted by: September‚ 2012 Introduction Today‚ organizations everywhere are seeking talented individuals who can lead in an ever-increasingly complex and demanding world. Leaders are being asked to execute their agenda in more complex environments. This era of globalization demonstrates coaching as one of the approaches that give benefits for both organization and individuals in achieving their desired goals. When good coaching is practiced
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GLOBAL BUSINESS MANAGEMENT PROGRAM HUMAN RESOURCES MODULE COACHING SKILLS FOR LEADERS & MANAGERS FIRST CLASS OPTIMIZING YOUR MANAGEMENT STYLE BY EXECUTIVE COACHING MANAGEMENT COACHING SKILLS FOR LEADERS & MANAGERS INTROS WHAT IS EXECUTIVE COACHING MANAGEMENT ? WHY EXECUTIVE COACHING MANAGEMENT ? Professional Athletes & Corporate Athletes Career Management Pyramid & Transitions
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There are many people who do not know what is executive coaching? Executive Coaching refers to a one-on-one relationship that exists between a professional coach and a key member of an organization whose high impact decisions have a bearing on the fate of the company. The coaching primarily aims at enhancement of organisational performance. Singling out high potential employees‚ the company facilitates executive coaching for them in order to bring about a turnaround in the company’s fortunes. Leaders
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The term coaching philosophy is defined as “a set of values and behaviours that serve to guide the actions of a coach” (Wilcox and trudel 1998: 41). Consequently a coaching philosophy is a resemblance of a coach’s attitude and behaviour. The value of developing a coaching philosophy is that it ensures coaches and athletes a framework to allow them to build on a players skills and learn through progression. More specifically it helps a coach identify motives to make athletes perform to a higher standard
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My Coaching Philosophy Building an effective coaching philosophy is the key to being a successful coach at any level. The coaching philosophy is the foundation of what you are trying to accomplish that sets the standard for a team. The first step in creating an effective and positive coaching philosophy are determining what type of coach you want to be and what your personal goals are as a coach. As a coach‚ I take the business-like approach. I expect my team to know the task at hand and what
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ABC Business Coaching Launched Their Online Site Will Promote Business Coaching ABC Business Coaching has launched their online site and wants to expand their wings towards providing value-addition business coaching services that can help business to increase their bottom line. We had a detailed discussion with the higher officials and here are quick excerpts from the interview:- Reporter: Can you tell us about ABC Coaching? Official: Christopher Nobbs is a very experienced business coach and
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dishonor to her family due to her unlady-like behavior and went home crying. As she was walking and happened to look at the lake and shiny tombstone of her ancestors‚ serving as the mirror‚ she took time to look at herself at her reflection. She was asking herself when her reflection will show who she is inside. Her views on accepted marriage tradition are different. She is wondering why must she conceal what she thinks‚ how she feels‚ must it be a secret forced to hide who she really is. A woman‚ for her
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Coaching and Mentoring Crystan Faith Johnson SED 4481 Dr. Wingate Troy University 1 November 2012 Mentoring and coaching are about supporting individuals. It has become a part of the everyday classroom contributing to increased test scores‚ personal achievements‚ and goals. With the increase of diversity in the classroom‚ as well as the changing classroom environment‚ mentoring and coaching have become essential components for teachers and students. “Mentoring is generally used
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