EXECUTIVE SUMMARY The Portman Hotel was built with the intent of being a 5 star hotel that provided superior service to its guests. This superior service centered around a business plan that was based on Asian standards of hospitality. The Portman Hotel executives were committed to keeping both their guest and employees happy. The vision that would separate The Portman from the competition was “personal valets” (PVs). These PVs were responsible to every need of a guest. This included everything
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3.1 Financial Projection The five-year financial projection for Maxi Hotel under management by MI is presented in appendix F. Maxi hotel is scheduled to open in 2018 after completing construction and necessary business registration and application. Before a new Marriott property opens in 2021 (STR Global‚ 2016)‚ the occupancy is estimated to grow 10% yearly but will experience a slowdown to 5% in 2022 due to increased room capacity along the riverside. At the same time‚ ADR is expected to increase
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ROSEWOOD HOTELS AND RESORTS CASE Strategic issues and problems: The following report will describe and analyze the case of a private hotel management company called “Rosewood Hotels and Resorts”. Rosewood hotels have 12 distinctive hotels worldwide with a strong brand image that makes each property unique. The dilemma found in this case is whether to keep the current individual branding strategy or create a corporate branding strategy‚ without undercutting the distinctiveness of each hotel. To do
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A CASE STUDY ON Delegate Power‚ or keep it close? Summary: Samantha Parks is the owner and CEO of a small New York based agency which develops promotion and advertisings for high fashion firms. Parks has exercised lot of control in checking the projects from start to finish. But later the firm has grown and is recently been approached by a hairstyling chain to redefine its marketing and promotional look. She is in a dilemma‚ to delegate the responsibility or keep things under her control. She
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From the description of the case study‚ it seems that the reason lead the Portman Hotel to this terrible situation was that their HR policies were inconsistent with its strategies. The Portman Hotel’s philosophy is that if they want their customers treated better‚ they must treat each other better. They also think the Portman Hotel is a place where they can make their employees feel satisfied with their jobs. Their jobs will be fun and they will fulfill their expectations. The employees will have
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The Address Hotel is a luxurious Hotel that is in the midst of the Burj Khalifa Development Area in Dubai. The five-star hotel attracts customers and tourists who want to enjoy the luxuries of Dubai and be enriched with its astounding location. The hospitality industry in Dubai is highly competitive‚ as Dubai has become the center of tourism across the world and thus‚ accommodation services are the most common services offered in this sector. Competitors focus on offering the best experiences to
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’The waves of green rolling fields added to the majestic effect of this play park‚ stretching out as far as the edge of the sea and inland to the high-rise blocks of apartments and hotel accommodation. The sun had bleached long ribbons where there had been a lot of foot traffic; pathways to the pool‚ children’s swing areas‚ the ice cream booth and‚ not too surprising‚ the bar! Otherwise‚ the grass was lush and brightly coloured as the new growth pushed its way through the hardened earth. The sound
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1. What do you think motivated Disney to set up parks abroad‚ and what might be the pros and cons from the standpoint of the Walt Disney Company? Disney is motivated to set up parks throughout the world to expand its sales of merchandise goods as well as attendance to their theme parks. In addition‚ with the expansion of the parks‚ Disney can play a role in spreading advertisements of their movies and the ideology that Disney is a Place of Dream and happiness. Disney is motivated to also acquire
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Case Notes- Rosewood Hotels and Resorts Article Summary The marketing and management teams for Rosewood hotels have been faced with a branding issue. The leaders with Rosewood have realized that their brand‚ “Rosewood” has failed to make a true name for itself in the luxury hotel industry. They feel that in order to boost customer awareness they should attach the Rosewood name to each hotel. Rosewood felt that there was a major disconnect between the 12 hotels they have all over the world. Customers
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d HotelJonathan Eisler Case Analysis Rosewood Hotels and Resorts Rosewood Hotels and Resorts (Rosewood) is an organization that owns and manages a number of boutique and high end properties. However‚ each location is not tied to the Rosewood name in any way and is currently perceived and marketed as not being part of a “chain” but closely tied with its locale. Now‚ senior management is considering a new branding strategy that would link all current and future properties to the Rosewood name
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