defined as services that related to facilities such as saving accounts‚ checking accounts‚ leasing‚ loans and money transfer provided by banks‚ credit unions and finance companies.1 Flower of service is a visual framework for understanding the supplementary service elements that surround and add value to the core product. Flower of service is introduced by Christopher Lovelock that distinguishes between facilitating and enhancing supplementary services. These different supplementary services can be classified
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Verenigde Bloemenveiling Aalsmeer (VBA) (United Flower Auctions)‚ Aalsmeer‚ Holland VBA is the largest flower auction operation in the world comprises two main parts. The first is the sellers’ area known as the ’auction section’ where flowers are received‚ held in cooled storage areas and auctioned. The second is the ’buyers’ section’ where around 300 buyers‚ exporters and wholesalers rent space to prepare flowers for shipment. Trucks leave Aalsmeer every working day with destinations (including
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It all happened on a warm sunny saturday morning in “Where are you going. Where have you been’’ by Joyce Carry Oates. It started with an unfamiliar car bouncing along Connie’s long drive way. When she first heard the car she rushed to the window excitedly‚ frantically fixing her hair. Making sure she looked good‚ seemed to be an insecure habit for Connie. She saw an uninvited boyish looking man who was situated in the car parked now in her driveway. There was a tension of unease about the boyish
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1. Where have you been today? Describe the places! I started my day off with a wonderful brunch over at my best friend’s house. Her house is very pretty and bright‚ especially the outside. Lights are attached all over the white surface‚ and they really catch your eye. I love the inside a lot though‚ it’s luxarious and fresh but not really as bright. I felt very at home‚ my apartment doesn’t even compare to all the gorgeous decor but my best friend made sure I felt comfortable. When we were done
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and films alike. In Joyce Carol Oates’ short story‚ "Where Are You Going‚ Where Have You Been?" Oates depicts Arnold Friend as the Devil; we can see this through his physical description‚ strange seduction‚ and his supernatural knowledge of Connie. The bodily features of Arnold Friend suggest he is the devil in disguise. During the whole event‚ Connie recognizes the way Arnold Friend "wobbled in his high boots" (196). She believed that he may have been a drunken stumbling man until she identifies "one
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Andrew Allen English 252 Glen Hooks May 13‚ 2013 Flowers for Algernon The famous quote‚ “Where ignorance is bliss‚ tis’ folly to be wise” comes from Thomas Gray’s poem “Ode on a Distant Prospect of Eton College”. The meaning of is simply that a person is more comfortable when they do not know something. In the case of Charlie Gordon this is especially true since he knows very little. Charlie has a severe mental handicap‚ which was brought on by a fever he suffered with as a child‚ impeding
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shift you from what you truly desire and make you feel like you’re alone for the rest of your life. “I don’t know what’s worse: to not know what you are and be happy‚ or to become what you’ve always wanted to be‚ and feel alone.” ― Daniel Keyes‚ Flowers for Algernon In Charlie’s case‚ before the operation‚ he thought that people loved him and he had many friends that he can look back to when he needed. He quoted: “It is easy to make friends if you let pepul laff at you” This statement suggests
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Jia Liang Zeng 11/11/13 Mrs. Guadagno Period 2 In the story “Flowers for Algernon” written by Daniel Keyes‚ the main character‚ Charlie Gordon‚ and he has a decision to make. Should Charlie make the decision by getting the operation to triple his IQ of 68? Charlie made the wrong decision by getting the operation because it brought pain; he was able to see the true side of his friends‚ and he was able to see the sad realities of life which he was oblivious to before the operation. He was happy
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The story‚ Where Are You Going‚ Where Have You Been? By Joyce Carol‚ is a story told in a third person perspective‚ regarding Connie‚ a 15-year-old. She and her mother have not at all gotten along. Her mother consistently compares her with her sister‚ and her father barely ever speaks with his daughters. One night‚ Connie and her best friend go to a shopping plaza. As instantly the adult is out of sight they cross the highway into a drive-in restaurant and stay on the restaurant’s counter. Thereafter
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Where there’s a will‚ there’s a way "Where there’s a will‚ there’s a way" means that there is nothing impossible to achieve if we are determined to achieve it. It says that people with superior will and resolute determination succeed. People who have own wish and motivation can reach to their goal. If people have wish they are looking forward and for opportunity‚there is no justification.A wish is a hope or desire for something. If you have wish you should be active‚ be the leader (but not
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