Phillip Kotler “Satisfaction is a feeling of pleasure (or) disappointment resulting from comparing through perceived performance in relation to his her exception”. Since customer satisfaction is an important goal of any marketing program it is necessary to establish factors which help satisfy the customers. * Quality * Fair price * Economic & Efficient * Efficient delivery * Serious consideration After sales service Meaning of customer Satisfaction Customer “He
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A SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION ON ICICI BANK” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2010-13 UNDER THE GUIDANCE : SUBMITTED BY: Ms.Sonia Arora Jacob Varghese FACULTY (Management)‚ CPJCHS Enroll.No.-10421501710 BATCH NO.- 2010-13 CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW An ISO 9001:2008 Certified Institute
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There is a criminal phenomenon that has been under continuous study by criminologists and has also pre-occupied American society‚ “criminal gangs”. When the general public thinks of the term “gangs”‚ the thought inevitably evokes feelings and images predominately associated with criminal activity that aids to the dilapidation of their neighborhoods and social settings. The term gangs and the crime associated are often viewed differently by the media and law enforcement personnel and even more distinctively
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Curriculum Approach Each curriculum describes several and different approaches which reflect the developer’s view of reality‚ philosophy‚ history‚ psychology‚ social issues‚ and the domains of knowledge. For every approach‚ it expresses an orientation or perspective about curriculum development which impacts on the design of the curriculum‚ the role of schools‚ administrators‚ teachers‚ learners‚ curriculum specialists‚ and requirements for implementation and evaluation such as instructional
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TEACHING APPROACHES/STRATEGIES AND INSTRUCTIONAL PRACTICES Over the years‚ schools have always been concerned with how to come up with effective teaching-learning experiences for the learners. In an attempt to attain this goal‚ the teacher is expected to possess a thorough knowledge of the criteria of good teaching and the mastery of the subject matter to be taught and a broad knowledge of various teaching approaches/strategies of teaching. With some charges of emphasis on educational goals
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Counseling Approaches Lizbeth Tini Grand Canyon University : PCN-435 April 14‚ 2013 Counseling Approaches This paper is going to define and explain the differences in two specific counseling approaches used by counselors in today’s profession. The main focus of this paper is going to be the contrast between Brief Interventions and Solution-focused counseling techniques determining which is most effective or could it be using both would get
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SUMMER TRAINING PROJECT REPORT ON “EMPLOYEE SATISFACTION” {Submitted in partial fulfillment for the award of degree of B.B.A}
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Reality Therapy approaches counseling from a confrontational perspective. The counselor confronts the individual with the facts of life‚ expecting him to face up to the issues. It is true that we are to confront people with the truth in love as directed by the Holy Spirit. However‚ the problem is that most troubled people are running from the issues. Some professionals have categorized some forty defense mechanisms that people use to avoid facing the truth. Often people run from the issues because
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Ethics is a system of moral principles ‚ that help people make the right decisions ‚ and distinguish between what is right and what is wrong. Different approaches Virtue Ethics Deontological Ethics (duty ‚ role ) Teleological Ethics (consequentialism) The difference between these three approaches to morality tends to lie more in the way moral dilemmas are approached than in the moral conclusions reached. For example‚ a consequentialist may argue that lying is wrong because of the negative consequences
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HCA/220 When studying the human body there are seven approaches and different but yet specific points of view. The seven approaches are: Body planes and body directions Body cavities Quadrants and regions Anatomy and physiology Microscopic to macroscopic Body systems Medical specialties Body planes and body directions is when the body is divided with a n imaginary flat surface in which it divides the body into two parts. The three main plans are
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