Policy versus practice: Understanding the relationship between human resource management and organizational outcomes is one of the long-standing goals of macro human resources management research. – Kaifeng Jiang et al 2011 With rapid change in the economic environment managers and scholars have been motivated to seek competitive advantages through new sources. The role of a skilled‚ motivated and flexible workforce has become more prominent than traditional attributes such as technology
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INTRODUCTION India is predominantly an agricultural country. In India‚ agriculture has a significant history. Agriculture continues to be the man stay of life for majority of the Indian personnel. According to ninth five year plan ‚ agriculture has all the way been the most vital sector of the Indian economy .Thus ‚ one of
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“Gender Wage Gap.” I chose this topic because I am a woman‚ and the thought of a man receiving higher pay than me for the same job is a very difficult thought to have. I believe that understanding the gender wage gap is very important to society as a whole. Equality for women is a perquisite for society as a whole. There has been a change in the gender wage gap since the Equal Pay Act of 1963‚ it is that the wage between women and men have decreased significantly. Although‚ the gender wage gap have decreased
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Management theory and practice Assignment 1 How the managers differ from non-managerial employees ? In larger organizations‚ management is often broken down into three levels that is upper management‚ middle management and lower management. Upper management includes top executives who are highest on the management hierarchy. Middle management includes department managers and division managers‚ who are the communication link between upper and lower management. Lower management includes first-line
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History of the Gaps Model The gaps model of service quality was first developed by a group of authors at Texas A&M and North Carolina Universities‚ in 1985. Based on exploratory studies of service such as executive interviews and focus groups in four different service businesses‚ the authors proposed a conceptual model of service quality indicating that consumers’ perception toward a service quality depends on the gaps existing in organization – consumer environments. Theory of the Gaps Model Perceived
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Measuring Perceived Service Quality Using s e rv q ua l: A Case Study of the Croatian Hotel Industry ´ s u z ana m ar k ovi c Faculty of Tourism and Hospitality Management Opatija‚ Croatia s an j a r as p o r Polytechnic of Rijeka‚ Croatia The purpose of the study is to examine customers’ perceptions of service quality in the Croatian hotel industry. The aim is to assess the perceived service quality of hotel attributes and to determine the factor structure of service quality perception
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outs of the wage gap and attaining equal pay for women and men Author Note This paper was prepared for Law for Managers‚ 4340-40‚ taught by Leslie S. Lukasik‚ Esq. More and more in the media we are hearing about the discrepancies of pay between men and women‚ how men and women can hold the exact same position in a company and inevitably the woman is making substantially less than the man for the same exact work. It is as if the “glass ceiling” theory is really true‚ that
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economic theory of integration and the EU customs union in practice This week we shall be looking at what impact the creation of the EEC/EU customs union may have had on trade patterns. But first we need to remind ourselves a little about the economic theory of trade. Gains from trade Countries trade with one another either to obtain goods that for some reason they cannot produce for themselves‚ or to obtain goods that another country can produce relatively cheaply. Here the theory of comparative
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encounters: the effects of physical surroundings and employee responses. Journal of Marketing‚ 54 (April)‚ pp.69-82. Chebat‚ J. C.‚ Babin‚ B. and Kollias‚ P. (2002). What makes contact employees perform? Reactions to employee perceptions of managerial practices. The International Journal of Bank Marketing‚ 20(7)‚ p325. Diane‚ H. F. (2000). Quality customer service: it’s everyone’s job. Healthcare Executive‚ 15(3)‚ p64. Hartline‚ M. D. and Ferrell‚ O. C. (1996). The management of customer-contact service
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PEST Analysis for GAP Politics Globalization has been a current trend to every industry which also includes the apparel and fashion industry in which is due to the construction of import international facilities and establishment. It has been noted that when products are traded‚ regulations and policies are present. With these regulations and policies‚ company’s operations may be impaired. Some countries also control the entrance of foreign companies which would also affect the process of
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