Emotions Emotional Intelligence in the Workplace Huda Abdalla Ibrahim 200901530 PSY 212 - 501 Zayed University Mercedes Sheen December 13‚ 2012 Fall Semester 2012 Word count: 1‚553 Table of Contents 1.0 Introduction ................................................................................................................ 3 2.0 Research Methodology …………………………………………………………… 8 3.0 Results ………………..…………………………………………………………… 9 4.0 Conclusion ………………………………………………………………………
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managers need emotional intelligence to manage successfully in the workplace? Why or Why not? (1000 words) In the last two decades research has been conducted regarding the significant connection between emotional intelligence‚ also known as Emotional –intelligence quotient (EQ)‚ and its effective implementation with managerial skills in the workplace. In the Managed Heart: Commercialization of Human Feeling‚ Arlie Hochschild pointed out the difference between physical and emotional labor‚ and
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anxiety‚ failure‚ anger and etc. We are programmed to respond to these emotions. Our emotional intelligence comes into play‚ which help us acknowledge our emotional instinct and help us to act rational. Emotional intelligence gives us the ability to withdraw our own emotions from a situation to make a strategic decision for the benefit of a patient. According to Daniel Goleman (1998)‚ Emotional Intelligence is "the capacity for recognizing our own feelings and those of others‚ for motivating ourselves
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Executive Summary This paper is an analysis of the relatively new concept of EQ (Emotional Quotient). The importance that EQ now hold is more than what IQ held a few years back. In the past the use of IQ was enough to measure the capabilities of a manger or a leader. However‚ as the dynamics of the work place have changed and since the contemporary manager and leader needs to be more emotionally involved with his subordinates and colleagues the need for EQ as a measure for assessing manager’s
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Leadership & Organization Development Journal Emerald Article: Emotional intelligence and leadership effectiveness Robert Kerr‚ John Garvin‚ Norma Heaton‚ Emily Boyle Article information: To cite this document: Robert Kerr‚ John Garvin‚ Norma Heaton‚ Emily Boyle‚ (2006)‚"Emotional intelligence and leadership effectiveness"‚ Leadership & Organization Development Journal‚ Vol. 27 Iss: 4 pp. 265 - 279 Permanent link to this document: http://dx.doi.org/10.1108/01437730610666028 Downloaded on:
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NEED EMOTIONAL INTELLIGENCE TO LEADResearch into emotion intelligence in nurses leaders came about towards the end of the1990’s showing that there was a severe lack which affected the way those they were leadingperformed. In establishments where there was better emotional intelligence amongst thenurse leaders better performance was reflected in the care of patients and of course thenurses well-being reducing the amount of time off needed for stress and related healthproblems.What is emotional intelligence
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LDR205 Group Dynamics Journal Assignment Week 2 Emotional Intelligence I am going to write about my friend Mrs. Lauren Black‚ she is a clinical therapist that works for a hospital‚ which mainly deals with drug and alcohol abuse and mental health issues as well. Being self-aware‚ Lauren is able to use her knowledgeable judgment on what is the best course of action when dealing with her patients. When faced with a task that she is not familiar with‚ she ascertains with coworkers in other departments
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Client/Interviewee Consent Form has been read and signed by both parties‚ and where applicable parental consent has been obtained. Cognitive and Emotional Intelligence in Health Care This paper will define emotional intelligence [EI] in terms of the meaning of emotion‚ followed by a brief analysis of intellectual intelligence [IQ]‚ including a broad analysis of intelligences. Models of EI will be discussed‚ including the model most specific to health care administration. The role of physician empathy as a
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Zainab Ali Al Abadi 160063567 Emotional Intelligence leadership style EI defined as the ability to process emotional information accurately and efficiently‚ EI has also been defined as an ability for recognizing one’s own feeling better than others‚ motivated ourselves and good in managing own emotions and relationships. EI is about own feeling and being able to handle those feelings; being able to motivate ourselves to get jobs done‚ be creative and perform at our level best; be sensitive and able
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Sarah Nau Emotional Intelligence and Leadership in the ASC This reading hit home for me in a number of ways. I thought it was a very intriguing article; not only did it remind me of managers I have worked with‚ but it also made me think about my management skills and how I affect those around me. I realized that I am usually the one keeping things upbeat in my restaurant job today. That also means that when I am in a bad mood‚ people really notice. Since reading this article I have made
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