Romania E-mail: dragoscv@gmail.com Abstract The actors on the today business stage have no more well-defined roles with clear and rigid borders between them. Hospitality industry in particular is a good example how it has been blurred the roles that customers play in dealing with service providers. The study reveals that customers can influence the quality of hospitality service through performing a qualitycontrol function. This involves a series of activities to be achieved by them: (1) on-the-spot
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was the first milk company to be listed in Bursa Malaysia (Dutch Lady Milk Industries Berhad‚ 2014). The company values product innovation and the health of its consumers‚ developing the world’s first growing up milk and cutting sugar in milk by 65% are only some of the efforts undertaken by the company. With an annual revenue of RM692 million in 2009‚ Dutch Lady is not only a mature firm in Malaysia with a stable customer base but have sufficient funds to consider expansion. As such‚ much contemplation
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What are the effects of pay satisfaction on employees’ mobility: apply to VietNam Student : Nguyen Thi Quynh Trang Abtract This paper examines the impact of pay satisfaction on employees’ mobility. I find that there is an association between organizational structure‚ payment policies and this have a great effect on the labor mobility. A survey/ questionnaire is conducted to understand the empoyees’ attitude and give employers an over view on their staff while
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Journal of International Development: Vol. 4‚ No. 6‚ 567-581 (1992) THE APPROPRIATE ROLE OF AGRICULTURAL INSURANCE IN DEVELOPING COUNTRIES PETER B. R.HAZELL* Agriculture and Rural Development Department‚ The World Bank Abstract: Multiple-risk crop insurance programmes have proven expensive to governments but have not lived up to their expectations. Many agricultural risks cannot be insured on a financially sound basis‚ but there is scope for increased insurance of farm assets‚ of the
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CHAPTER TWO LITERATURE REVIEW 2.0 INTRODUCTION The objectives of this chapter are to review the existing literature and provide an overview of operational risk in general and in banking industry in particular. The chapter also seeks to show what other researchers have explored in relation to operational risk management and how it can be a source of competitive advantage. 2.1. DEFINITION OF CONCEPTS 2.1.1 Risk Organizations today operate
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technology go hand in hand with accounting applications being very popular with many business. It is rare to see any business using pencil and paper to process accounting anymore (Lowell‚2003). Most of the information systems use in the business industry are in accounting. The accounting system is an example of transaction processing system‚ which is important to maintain in any business. Any inconsistency with the data can cause the downfall of the business (Trainor‚2006). When Acterna Philippine
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International Review of Management and Marketing Vol. 2‚ No. 4‚ 2012‚ pp.220-230 ISSN: 2146-4405 www.econjournals.com Customer Relationship Management (CRM) in Hotel Industry: A framework Proposal on the Relationship among CRM Dimensions‚ Marketing Capabilities and Hotel Performance Abdul Alem Mohammed School of Tourism‚ Hospitality and Environmental Management‚ COLGIS‚ Univerisiti Utara Malaysia‚ Sintok‚ Malaysia. Email: abd_102006@yahoo.com Basri bin Rashid School of Tourism‚ Hospitality
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TOPIC : JOB SATISFACTION COURSE TITLE: ORGANISATIONAL BEHAVIOR TABLE OF CONTENTS A. INTRODUCTION…………………………………………………… B. RESEARCH ON JOB SATISFACTION…………………………… C. ISSUE RELATED TO JOB SATISFACTION…………………….. D. OBJECTIVE OF THE RESEARCH………………………………. E. METHODOLOGY OF THE RESEARCH………………………… F. FINDING OF THE RESEARCH…………………………………… G. DISCUSSION AND THEORY……………………………………… H. CONCLUSION AND RECOMMENDATIONS…………………... I. REFERENCE………………………………………………………… J. APPENDIX…………………………………………………………… Page 3
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Asia ’s 1st and Largest IT University Lot 9 Blk 129 Regalado Ave.‚ Fairview‚ Pasong Putik‚ Quezon City CAPSTONE THESIS PROJECT PROPOSAL Bachelor of Science in Information Technology Name of Proponents: 1.0 Proposed Thesis Title: “Easy Login System for Computers in AMA Fairview using ID Barcode Scanner” 2.0 Area of Investigation: This study focuses on having a good monitoring system for easy
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International Conference on Technology and Business Management March 26-28. 2012 The Role of Small Industries Development Bank of India (SIDBI) in developing the Micro‚ Small & Medium Enterprises (MSMEs) in India Anand Chakravarthi anandc2707@gmail.com IBS‚ Hyderabad 1. Introduction to MSMES The Micro‚ Small and Medium Enterprises (MSMEs) sector plays a vital role in the growth of our country in creating employment‚ exports‚ gross industrial value of output‚ gross value added‚ investment
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